Bernard Jones | Page 37

Giving Thanks!! Rocky and Bernard are great!! They always take care of their customers and go out of their way to make sure they are completely satisfied!!! Rocky and Bernard are great!! They always take care of their customers and go out of their way to make sure they are completely satisfied!!! More

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Chris Was Great !!!!! From the time I walked into the dealership I was treated very nice and was always asked if I needed anything. Purchasing my first car, I had mixed emo From the time I walked into the dealership I was treated very nice and was always asked if I needed anything. Purchasing my first car, I had mixed emotions. I was nervous, scared, intimidated and wanted to make the right decision. I had been instructed to go in there like I knew what I was talking about, but of course being a woman in her late twenties, I hadn't the slightest clue where to begin. But I couldn't let these tough Pacifico Ford guys know that, even my salesman Chris Watson. Little did I know they would not be tough at all. They all helped me purchase my 2014 Ford Focus with ease. Chris informed me on all the perks of getting a certified pre owned ford. He went into detail to explain the engine for life program which includes a first free oil change among other things. All my fears quickly subsided, but now I just had to convince my Mom and brother who is an ex-car saleman that this was the best decision for me. When they came to the dealership with me later that night I thought for sure my family would be tough to convince. But once again, Chris and his team made sure my mom and brother were taken care of and really understood this deal for me. They even let my 5 year old son play xbox in the waiting area. Super cool! I was able to take the car for a temporary five days to see if I liked it, and I actually loved the car. I bought it back and was able to sign for it. We ran into another intimidating guy, the finance manager Bernard Jones. We ended up finding out that he went to the same Alma Mater as my Uncle, St. Joe's University. I once again felt at ease and comfort as he made sure he helped myself and my mom understand the financing process. This was one of the most proudest moments in my life that I was able to do this. Its a start to getting the car I really want in the future. Thank you so much to Chris and the all the guys at Pacifico Ford at the Auto Mall. Yall are great. I am telling everyone to go see you to buy a car! Thanks again! _Lauren Arnold More

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New f150 I came into Pacifico ford for a new f150 and I met mike Henkin. Mike explained everything to me and got me a great deal. I would definitely recommend I came into Pacifico ford for a new f150 and I met mike Henkin. Mike explained everything to me and got me a great deal. I would definitely recommend Pacifico ford and Mike Henkin to all my friends and family. More

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Truck purchase Great selection and price, had a lot to choose from and found the truck I was looking for with the engine 3.5L Eco Boost, with the amenities I was loo Great selection and price, had a lot to choose from and found the truck I was looking for with the engine 3.5L Eco Boost, with the amenities I was looking for. More

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Excellent Experience! Jorge Agosto was extremely helpful and patient throughout the entire process of leasing my first car. Both he and Bernard made my experience with Paci Jorge Agosto was extremely helpful and patient throughout the entire process of leasing my first car. Both he and Bernard made my experience with Pacifico Ford an excellent one! More

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My family experience was EXCELLENT! My family experience at Pacifico Ford was EXCELLENT all around. From the moment we walked in the door we were greeted and felt like family. I have bee My family experience at Pacifico Ford was EXCELLENT all around. From the moment we walked in the door we were greeted and felt like family. I have been to other dealerships and never experienced what we seen at Pacifico. Our sales rep was Chris Watson. Let me say you guys are lucky to have someone like Chris working there. He was super friendly and caring about our needs. At no point did we ever feel like he was a salesman. He made us feel like family. He was terrific! Also all the workers there made us feel that way. They would all walk by and say hello and ask us if we needed anything from food to drinks. I truly never experienced anything like it. The managers who we worked with all were great. Shadi and Larry were working with Chris and put together a tremendous deal for us. Then we went and signed up in the back and dealt with Gina and Bernard. Man I can not say enough about them all. Jay also came over and made sure everything was going great. Every dealership should take pointers on how they work with there customers and make them feel like family and made our experience so special. Thank you so much for everything. I will be coming back for sure and will also send you a ton of people. You guys rock! Keep up the good work! More

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awsome ,very happy This was my very first time,considering to get a car,i was not expecting to get a new car but an older used car at least . I was blessed to receive my This was my very first time,considering to get a car,i was not expecting to get a new car but an older used car at least . I was blessed to receive my very first car from pacifico ford CHRIST was very helpful and the manager too a very friendly I thank God that my husband convince me to go to look at car,I am so very glad that he chose this place . More

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Love my new car Carl was amazing he took care of my every need and answered every question I had. I'm not easy to please and he went far beyond that. Beyond satisfi Carl was amazing he took care of my every need and answered every question I had. I'm not easy to please and he went far beyond that. Beyond satisfied More

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The Ultimate in Satisfaction I have purchased cars from Pacifico Ford before, but my most recent purchase was definitely the ultimate experience in terms of overall satisfaction. I have purchased cars from Pacifico Ford before, but my most recent purchase was definitely the ultimate experience in terms of overall satisfaction. My salesman was so helpful and professional, as well as all the other staff I came in contact with. I couldn't have asked for more. More

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Great Sales Team! Chad Gilbert and Mike Henkin were great to work with. They went above and beyond for us and answered any and all questions we had. This was a first Chad Gilbert and Mike Henkin were great to work with. They went above and beyond for us and answered any and all questions we had. This was a first lease for us, so we had no idea how it worked. They explained everything to us, and made us very comfortable leasing our Ford Escape. There was never any pressure. Bernard Jones made the paperwork process smooth and quick. Everyone working there was very friendly. We will definitely go back to Pacifico Ford in the future. Thanks guys! John & Kathy Bowen More

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