Bernie Santana
Bernie Santana at Acura of Palm Beach

Bernie Santana | Page 3

Service Advisor

Acura of Palm Beach

6870 Okeechobee Blvd
West Palm Beach, FL 33411

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53 Reviews
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53 Reviews

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53 Reviews of Bernie Santana

August 16, 2019

Dealership Rating
Employee Rating

Excellent friendly service Excellent, very friendly service. Comfortable waiting area with bottled water and snacks. Bernardo Santana is an excellent service advisor, we alway More

by MannysCar2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2019

Acura of Palm Beach responded

Hi, Thank you so much for leaving this positive review about your recent visit to our dealership. We strive to give each customer a world class experience and look forward to your next visit. I appreciate your feedback and so does my staff. We hope you have a great day! Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

August 16, 2019

Dealership Rating
Employee Rating

Complacida con todo el servicio Tengo ya unos cuantos anos que visito este dealer, ahora esta remodelado y muchas comodidades. Acabo de comprar mi 4to Acura con Gustavo lo cual se po More

by Sarita809912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Decarvalho, Eilyn

Aug 22, 2019

Acura of Palm Beach responded

Hi, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

August 14, 2019

Dealership Rating
Employee Rating

Door Handle Replacement Bernie (Service Advisor) made it easy to coordinate my visit to have my MDX door handle replaced so that it would be convenient and require minimum ti More

by Stanley P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2019

Acura of Palm Beach responded

Hi Stanley, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

July 23, 2019

Dealership Rating
Employee Rating

Good experience with service and new car purchase Been having my Acura RDX serviced at Napleton for several years, without any problems. Bernie Santana is a great service rep, and is always helpful an More

by Rich M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Gawerecki , Stanley Delva, Jeanette Brouck

Jul 25, 2019

Acura of Palm Beach responded

We're glad to hear our Staff took such great care of you, Rich! We hope to be of service to you again! Take care.

July 22, 2019

Dealership Rating
Employee Rating

Acura TLX 2020 As always, it was a pleasure working with Mark Gawerecki on getting our new Acura TLX 2020. Mark's professionalism and " no pressure " attitude refle More

by Acura TLX 2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Gawerecki , Jeanette Bouck and Brandon Mastrodomenico

Jul 25, 2019

Acura of Palm Beach responded

We're glad to hear Mark and Jeanette took such great care of you during your car buying experience! Congratulations on your new Acura! We hope we can continue to be of service to you down the road! We want all our customers to feel this way when leaving our dealership! Have a great day!

July 20, 2019

Dealership Rating
Employee Rating

Excellent service Daniela es lo mejor para ventas, nos ayudó en todo el proceso y el financiamiento. Definitivamente la recomendaría. Entren a visitarla también hay muc More

by Jayperezzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Mahler, Peter Valdez, Daniela

Jul 25, 2019

Acura of Palm Beach responded

Hi Jay, Thank you so much for leaving this positive review about your recent visit to our dealership. We strive to give each customer a world class experience and look forward to your next visit. I appreciate your feedback and so does my staff. We hope you have a great day! Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

July 06, 2019

Dealership Rating
Employee Rating

Awesome! We originally came in for maintenance on my MDX and ended up leaving with a new RDX. Everyone here is friendly, patient and awesome to do business wit More

by Johnson1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hollando Mathurin , Robert Mahler

Jul 07, 2019

Acura of Palm Beach responded

Hi Johnson, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Mekeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

June 02, 2019

Dealership Rating
Employee Rating

Outstanding !!!! Mark Gawerecki & Bernie Santana are very professional and know their products and great to deal with! Robert Mahler was a great teacher reflecting MD More

by Tom Doran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Gawerecki , Robert Mahler

Jun 06, 2019

Acura of Palm Beach responded

Hi Tom, Thank you so much for leaving this review. We strive to give each customer a wonderful experience. I appreciate your feedback and so does my staff. We hope you have a great day! Thanks, Sean Mekeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

June 01, 2019

Dealership Rating
Employee Rating

5 stars Easiest and fastest vehicle purchase ever, this is the thirst Acura I own from Palm Beach Acura, and like I mentioned, such a pleasant purchase. Great More

by Angelozz027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Gawerecki, Aloson Boggdan , Mike Mueger

Jun 06, 2019

Acura of Palm Beach responded

Hi Angelo, Thank you so much for leaving this positive review about your recent visit to our dealership. We strive to give each customer a world class experience and look forward to your next visit. I appreciate your feedback and so does my staff. We hope you have a great day! Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

May 30, 2019

Dealership Rating
Employee Rating

straight foward Best pricing, the happiest staff i without a doubt felt like home. I came in here for my service appointment and Eilyn, very sweet, helped me get out More

by luisaperez561201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Mueger, Eilyn

Jun 06, 2019

Acura of Palm Beach responded

Hi Luisa, Thank you so much for leaving this positive review about your recent visit to our dealership. We strive to give each customer a world class experience and look forward to your next visit. I appreciate your feedback and so does my staff. We hope you have a great day! Sincerely, Sean Makeeff General Manager Napleton's Palm Beach Acura sean@napleton.com 561-686-0300

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