Bernie Santana
Bernie Santana at Acura of Palm Beach

Bernie Santana | Page 5

Service Advisor

Acura of Palm Beach

6870 Okeechobee Blvd
West Palm Beach, FL 33411

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53 Reviews
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53 Reviews

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53 Reviews of Bernie Santana

July 12, 2016

Dealership Rating
Employee Rating

ONE MORE REASON TO SELECT NAPLETON NOt only great cars service is and plays a major role in having a great experience. HAving your car repaired and not having to question if it was done More

by WINNIPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2016

Acura of Palm Beach responded

We cannot thank you enough for your wonderful review of Napleton Palm Beach Acura and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Jennifer Hubbard General Manager jennifer@napleton.com

July 08, 2016

Dealership Rating
Employee Rating

Best of the Best The dealership is amazing! The staff make you feel just like family! They genuinely care about and that is priceless!! I absolutely love PB Napelton A More

by GMARI82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guy Vaccaro, Niko

Jul 14, 2016

Acura of Palm Beach responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Best wishes, Jennifer Hubbard General Managerjennifer@napleton.com

July 01, 2016

Dealership Rating
Employee Rating

Positive Review of Bernie Santana Bernie is a terrific customer service provider and he consistently delivers at the highest standard. Because of Bernie I will continue my patronage of More

by RUBEN_LORENZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2016

Acura of Palm Beach responded

Hi Ruben, and thanks for your kind words! We appreciate Bernie as well as the rest of our staff, and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best wishes, Jennifer Hubbard General Manager jennifer@napleton.com

July 01, 2016

Dealership Rating
Employee Rating

Great service Took vehicle for routine service was greet and walk over to my service guy Bernie who took great care of me . I would Bernie and Napleton Acura to all More

by BSANTANA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 29, 2016

Dealership Rating
Employee Rating

Excellent service Bernie was great. I was in a hurry and He was able to get my car finished sooner than I hoped. I would recommend Bernie to anybody More

by KPRAZ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 24, 2016

Dealership Rating
Employee Rating

prompt, efficient and thorough care for my suv . well done Bernie Santana has been managing my Acura servicing at Palm Beach Acura for many years and does a great job. More

by WHAYDUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2016

Acura of Palm Beach responded

Thank you for taking the time to share this feedback! We’re glad to hear that Bernie is always able to provide you with prompt, efficient and thorough service experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 20, 2016

Dealership Rating
Employee Rating

Replace rack and piñon My advisor Bernie was awesome. He did everything possible to accommodate me, including getting me a loaner. More

by PEP.PUSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2016

Acura of Palm Beach responded

We appreciate you taking the time to provide us with your positive feedback. It’s a pleasure to hear that Bernie was of such help to you during your experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 16, 2016

Dealership Rating
Employee Rating

First service Bernie Santana was my service advisor. Like always always nice and helpful. Service was first and went smooth. Nice touch on the coffee. And its nice More

by MORGANCAVALLO68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2016

Acura of Palm Beach responded

Thank you so much for taking the time to leave this wonderful review. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We will share your comments with Bernie and if there is anything more that we can do please come back and see us again. Take care! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 14, 2016

Dealership Rating

Excellent The service was outstanding. Bernie was excellent in meeting mytequirements Did all that I requested and pointed out other items Only issue More

by RXL08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2016

Acura of Palm Beach responded

We appreciate you giving us this review and 5-star rating! We strive to keep our guests satisfied and we’re glad to read that Bernie provided you with an excellent service experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

June 08, 2016

Dealership Rating
Employee Rating

Service Bernie is always there to take care of my service needs, he takes customer service to a whole different level. I always try to interact with Roger More

by LOSTEPE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger McFarland

Jun 10, 2016

Acura of Palm Beach responded

Thank you so much for taking the time to leave this wonderful review. We’re thrilled to hear that Bernie is always there to take care of you and accommodate your needs. We will share your comments with Roger and Bernie and if there is anything more that we can do please come back and see us again. Take care! Best regards, Jennifer Hubbard General Manager jennifer@napleton.com

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