Beth Dykhouse | Page 7

Awesome Wonderful people. Going to go back every time for a car. It's a nice place and the service area for us to wait when our car is getting worked on is wo Wonderful people. Going to go back every time for a car. It's a nice place and the service area for us to wait when our car is getting worked on is wonderful. More

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Great experience Worked with Beth over the phone as much as possible which worked great for me and most salespeople won't even take the time to do that. She honored th Worked with Beth over the phone as much as possible which worked great for me and most salespeople won't even take the time to do that. She honored the offer made on the phone and had the vehicle and everything ready when I came to the dealership. Great service I'll go there again More

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Berger is awesome Beth is so awesome. She went above and beyond and made a loyal new customer she was awesome and willing to go above and beyond to help us Beth is so awesome. She went above and beyond and made a loyal new customer she was awesome and willing to go above and beyond to help us More

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Well this is my second new car since 09. Not happy at all with Berger will never buy again from them. My impala 09 38 sets rotors, tie rods ends replace at 10000 miles and alot more. I gave them another cha with Berger will never buy again from them. My impala 09 38 sets rotors, tie rods ends replace at 10000 miles and alot more. I gave them another chance back in april 2013 purchase a 2013 chevy malibu well just my luck under 5000 miles had it in gas gauge wasnt working so they replace gas tank and fuel pump. Now at 15000 miles i have a strut bearing bad but of course once again berger not standing behind there car always wanting me to take it to another dealer. When i was promised from John Knaggs they would do whatever necessary to make me happy. Well just in 2 weeks ago i called him on my way down he said he would call back and never did. Even though they say its a safety concern they still had me drive my car home to reed city and I called GM to open a technical file on it and of course once again wanted me to drive it back to grand rapids when my steering wants to lock up just enough to pull the car to the right. Seriously NOT!!! Once again the dealer by me is trying to figure the problem out. We have purchase several vehicles from berger and they never stood behind the new ones. Beth my salesperson is wonderful and very professional but the rest of them including the general manage John really needs to live up to what they promise. To me when you buy from a dealer that dealer should stand behind there cars. Just saying. More

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The experience I had with Berger was great and fast. The process went very quickly. I had never bought a brand new car before, and Beth and Brett were very helpful, friendly, and patience with me, and my 5 process went very quickly. I had never bought a brand new car before, and Beth and Brett were very helpful, friendly, and patience with me, and my 5 year old niece, who was with me when we picked up the car. They both made the experience not as scary as I thought it might be. Everything was explained to me in detail and all question were answered to my satisfaction. They were awesome! I love my Equinox, and when I am ready to buy another car, I will be going back to Berger, but only if Beth and Brett are still there. Thank you again for a very positive experience. Jackie Grinnell More

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The experience of purchasing a new vehicle from BERGER was the most rewarding experience ever. The professional staff and sales associate Beth delivered the most courteous customer experience ever. Her was the most rewarding experience ever. The professional staff and sales associate Beth delivered the most courteous customer experience ever. Her integrity,honesty,helpful attitude, and willingness to match our needs with her ability to provide us the best possible price and car to fit those needs. Thanks you Beth and Berger. More

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