Bikramjit Dhillon | Page 7

Great customer service Highly recommend anyone to purchase a vehicle here!! These guys put you in the best situation that fits your budget & meet your expectations. Feel free to stop by anytime. purchase a vehicle here!! These guys put you in the best situation that fits your budget & meet your expectations. Feel free to stop by anytime. More

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The service here was wonderful. Jesse was patient with me and adherent to my need and Bik was quick to assist me in finding better rates for payment that fit me. and adherent to my need and Bik was quick to assist me in finding better rates for payment that fit me. More

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Straightforward, no hidden details. amazing service hands down I was very skeptical at first because ive been disappointed by other dealers but thoroughly pleased here down I was very skeptical at first because ive been disappointed by other dealers but thoroughly pleased here More

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These guys are con artists. DO NOT BUY A CAR AT ANY EASTERNS LOCATION. Before I tell you what happened, you should also know that they harassed you for a positive review after you buy a car, so that's EASTERNS LOCATION. Before I tell you what happened, you should also know that they harassed you for a positive review after you buy a car, so that's probably why they have so many. I buy what I'm told is a mint condition car, no prior damage, only 12k miles. About a week later the front end starts rattling. I pay to fix the link pins. The following week, the car starts making a ridiculous noise on the highway. Then the rattling starts again. Then the navigation system stops working. Then the radio. Then it shuts off when I was on the highway...you get the picture. This car was a total lemon. I eventually take it to Jeep to figure out what the xxxx is going on, and they give me a laundry list of problems in the front of the car, telling me the dealer I bought it from either totally missed obvious problems or withheld them. So, I talked with Easterns about it. They tell me false information about the warranty the car still has, presumably to get me off the phone, and then proceed to stop answering my calls or calling me back. I will likely get a lawyer involved now. This is a pathetic excuse for a dealership. You can't trust what you're getting and they won't stand behind any mistakes they make. AVOID AT ALL COSTS! More

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This place is AMAZING! I dreamed of getting a Challenger for the past 10 years but I knew it wasn’t going to be possible for me. I no longer had my decent credit at 680 but due to COVID it has gone down to for the past 10 years but I knew it wasn’t going to be possible for me. I no longer had my decent credit at 680 but due to COVID it has gone down to 487!! They were the only ones willing to help me! Guess what!!!!? I’m driving a Dodge Challenger home tonight!!! I’m ecstatic!!! THANK YOU Mike!!! More

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Dylan was a great help! I knew my situation wasn’t the best. But him and his team worked hard to get me into a vehicle that is safe and gets me to work everyday without headaches! best. But him and his team worked hard to get me into a vehicle that is safe and gets me to work everyday without headaches! More

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I had a great experience at Easterns in Frederick. Dylan went out of his way to accommodate my schedule. I would recommend Easterns to anyone. went out of his way to accommodate my schedule. I would recommend Easterns to anyone. More

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I received nothing but great service from every member in the dealership. Couldn’t ask for more. I love the car thanks for helping me the dealership. Couldn’t ask for more. I love the car thanks for helping me More

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I rarely take the time to leave reviews for companies but Easterns Automotive in Frederick really deserves it. Their kindness went way beyond just another business transaction. Thanks again guys! Easterns Automotive in Frederick really deserves it. Their kindness went way beyond just another business transaction. Thanks again guys! More

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Thank you Easterns for selling me my second car of 2020. I drive from Annapolis to Frederick just to do business with Dylan Coulter because he always has me in and out of the dealership in record time! Than I drive from Annapolis to Frederick just to do business with Dylan Coulter because he always has me in and out of the dealership in record time! Thanks Dylan and Easterns! More

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