Bill Blumenfeld
Bill Blumenfeld at Fitzgerald Chrysler Dodge Jeep RAM Lexington Park

Bill Blumenfeld | Page 5

General Sales Manager

Fitzgerald Chrysler Dodge Jeep RAM Lexington Park

22231 Three Notch Rd
Lexington Park, MD 20653

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67 Reviews

Bill has been with Fitzgerald's since 1998 and is very familiar with all aspects of the car business. If your deal has some difficult aspects, Bill specializes in helping out people in difficult situations. Finding the needle in the haystack is an everyday project for Bill, so if you can't find what you want...LET BILL DO THE WORK! Long time fan of the Oakland/Los Angeles/Las Vegas RAIDERS.

not yet
rated

67 Reviews

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Dealership Experience

13 yrs, 8 mos

Industry Experience

30 yrs, 3 mos

67 Reviews of Bill Blumenfeld

January 06, 2020

Dealership Rating
Employee Rating

Great people and easy to work with. They exceeded my expectations. Amii was very knowledgeable about the vehicles and was able to find me the truck I wanted for the price I wanted. More

by abellfam4
Recommend Dealer
Yes

Other Employees Tagged: Dewayne Dickens, Bill Ritter , Amii Ridgell

October 28, 2019

Dealership Rating
Employee Rating

Two Trucks and Two SUVs, They Come Through This is my second Ram purchase and along with two SUVs, and I have been happy with the prices in and out. They've dug the perfect truck out of who kn More

by mh79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Donna Allen, Dewayne Dickens

Oct 31, 2019

Fitzgerald Chrysler Dodge Jeep RAM Lexington Park responded

We like going the extra mile to find you the perfect vehicle for our customers, and as you know it doesn't stop there. We even have the best prices for our vehicles so that you can be sure you are getting the best deal. Thanks for your nice review and take care!

October 11, 2019

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Employee Rating

Great staff Such a great experience. The entire staff were great. Our salesman Keyvan was a joy to work with and genuinely cared about our needs. Finance is usu More

by aesajay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dewayne Dickens , Keyvan Aarabi

Oct 14, 2019

Fitzgerald Chrysler Dodge Jeep RAM Lexington Park responded

Thanks for taking the time to share your experience you had at Fitz! We are thrilled to know that Keyvan and Dewayne were able to provide a smooth service! Thank you again and take care.

September 24, 2019

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Employee Rating

RAM 2500 We came to the dealership to simply "look" When we found a leftover 2018 Ram 2500 we met our salesman and the rest, as they say, is history. Everyon More

by cgraham7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keyvan Aarabi, Caroline Abrahms

Sep 25, 2019

Fitzgerald Chrysler Dodge Jeep RAM Lexington Park responded

The rest may be history but a brand new chapter has started for you and your new Ram vehicle. Thank you for you wonderful review! Here at Fitzgerald's we like to make our customers feel no pressure when casually looking at our selection of vehicles or actively searching our inventory for their dream car. Thanks again for the review and we look forward to any of your future service and sale needs!

September 04, 2019

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Employee Rating

Best car-buying experience ever! Went in for parts and service, test drove a Ram Rebel, which I absolutely loved!!! Ended up getting a new Cherokee Trail Hawk, which is perfect! The c More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dewayne Dickens, Bill Ritter , Keyvan Aarabi

Sep 12, 2019

Fitzgerald Chrysler Dodge Jeep RAM Lexington Park responded

Thank you for the wonderful review! We are pleased to hear that Keyvan delivered top-notch customer service. We look forward to assisting you in the future!

June 04, 2019

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Employee Rating

Dream Car I have always wanted a Jeep, thanks to Keyvan, his manager Bill, and Steve helped me achieve that dream!! I can’t thank you enough!! I look forward wo More

by katieridgell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keyvan Aarabi, Steve Sloan

Jun 06, 2019

Fitzgerald Chrysler Dodge Jeep RAM Lexington Park responded

On behalf of Keyvan, Bill, and Steve we want to thank you for the wonderful review, and let you know that we look forward to working with you in the future as well! We are glad to hear that we could be a part of your achievement of owning your dream car!

March 08, 2019

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Employee Rating

KEYVAN IS THE BEST Had the best car buying experience ever. My salesman KEYVAN was wonderful, answered all questions and was just overall great.. I highly recommend seei More

by Mrs.jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dewayne Dickens , Keyvan Aarabi

Mar 13, 2019

Fitzgerald Chrysler Dodge Jeep RAM Lexington Park responded

Thank you for the great review. We are so happy that Keyvan was wonderful and that you had the best experience!

September 23, 2018

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Employee Rating

HORRIBLE customer service Worst car buying experience ever! Special ordered a Jeep Wrangler in July. It arrived in August with some paint defects. The dealer immediately reorde More

by Amy L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Keyvan Aarabi, Kenny Cresswell

Oct 01, 2018

Fitzgerald Chrysler Dodge Jeep RAM Lexington Park responded

Dear Mrs. Paulk, As a Customer First dealership, it should be noted that the happiness of our customers is paramount. In fact, we take it so seriously that we allowed you to return a Jeep and ordered you a second Jeep due to blemishes in the paint or have the first Jeep's paint fixed in a professional bodyshop. You opted to have the second Jeep built instead. You are missing a few elements to your timeline that you present to the public. We began interacting with you on December 11, 2017 to get your family the perfect Jeep. There were dozens of communications back and forth. You finally ordered the Jeep on July 10, 2018. We told you it would take 6-8 weeks throughout the process to this point. Then, Jeep built the vehicle much faster than expected and it showed up on August 2, 2018. Your husband saw it that very day and stated that he'd wait until August 4, 2018 to pick it up. Your family came to the store, fully executed a purchase and drove it home. Several hours later, you contacted the dealership regarding the paint blemishes. You were told to bring it by for the dealer to see and upon doing so, you were presented with the options of fixing the paint or ordering a replacement. You opted for the replacement. We communicated with you every several days regarding the status of that 2nd Jeep. Jeep had already stopped production on the 2018 Wrangler Unlimited with the v6 engine, but we had our Jeep rep push that order through. Jeep offered to extend your warranty on the 2nd vehicle from 3 yrs/ 36000 miles to 6 yrs/ 100000 miles. Your husband declined the offer and proposed adding steel bumpers instead. The dealer forwarded this proposition to the manufacturer on your behalf, but the steel bumpers were no longer available at that time and they declined. You were informed of all this on August 9, 2018. The second Jeep took a little longer to arrive than the first one, but still in less than the 6-8 weeks that it generally takes for one to go from an order to arrival at the lot. On September 14, 2018, you emailed the general manager praising the customer service from the dealership but included a caveat that if you would not be given more items, such as steel bumpers or a winch, you would not be happy. It arrived on September 19. Your husband came to the dealership and inspected it very thoroughly, to the point that we put it in the shop and removed the top for him to examine the paint on the roll bars. He stated that he was unsure if he would accept the Jeep if we did not give him the additional items and would return later that evening. We told him that we were not including any items beyond the original order and that if he was not comfortable taking delivery of the vehicle, we would refund any and all funds involved ($500 deposit). Your family came by to have your funds returned that evening, which was done. We don't feel that we gave you bad service, but the opposite. Sincerely, Bill Blumenfeld

August 20, 2018

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Employee Rating

Outstanding service as always. Great sales staff. Keyvan did his best and kept me happy which is not easy to do!! He continually kept me informed on the truck and was extremely help More

by Treeshark1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dewayne Dickens , Keyvan Aarabi

Aug 20, 2018

Fitzgerald Chrysler Dodge Jeep RAM Lexington Park responded

We always strive to do our best when it comes to customer service. We thank you for your business and review.

June 23, 2018

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Employee Rating

Customer Service This was my first experience purchasing a vehicle ever. Keyvan Aarabi was very patient and knowledgable on the Jeep vehicles. We did it the “Fitz way” More

by Memaw’s Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Ritter , Keyvan Aarabi, Steve Sloan

Jun 26, 2018

Fitzgerald Chrysler Dodge Jeep RAM Lexington Park responded

We are so glad that our salesman Keyvan and sales team were able to provide you an excellent first car-buying experience! We look forward to serving you in the future. Enjoy your new car!

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