Bill Brand | Page 6

Great Experience All Around! Huge shout out to the whole team at Huffines CJDR. I had a tall order and they came through! Specifically want to thank John Sheppard. I had reach Huge shout out to the whole team at Huffines CJDR. I had a tall order and they came through! Specifically want to thank John Sheppard. I had reached out to a number of dealerships in the area with my specific requests. Many either ignored what I was asking for or were unable to meet my requests, one dealership even told me what I was asking for was impossible. John was the first to actually pick up the phone and call me. He very confidently and transparently listened to my needs and got me in the exact vehicle I wanted. Seriously considering trading in my wife's car. Would highly recommend the team and Huffines, with John as your salesman! More

by ISAAK.ROSS.IR Verified Customer Verified Customer

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Awesome dealership Every time I went to Huffines, I was retreated with respect, and given awesome service. I found them to be honest in the service department and the Every time I went to Huffines, I was retreated with respect, and given awesome service. I found them to be honest in the service department and the sales sept. Zack was amazing and went beyond my expectations in sales. Chris always made sure my Jeep was thoroughly taken care of. Bill at the closing of the sale of my next Jeep was awesome as well. Steve even came by to make sure Everything was perfect. Thank you Huffines. More

by steedbusiness Verified Customer Verified Customer

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Great car-buying experience! Everyone involved in the transaction were very professional, courteous, and pleasant to deal with. Hassle-free experience. James (JZ) was very patient Everyone involved in the transaction were very professional, courteous, and pleasant to deal with. Hassle-free experience. James (JZ) was very patient, listened to what we wanted, and provided viable options to choose from. More

by PAB Verified Customer Verified Customer

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Fantastic Experience!! FANTASTIC EXPERIENCE!!! My name is Douglas Burack and I want to express what a great Service Department and Truck Sales Department Huffines of Lewi FANTASTIC EXPERIENCE!!! My name is Douglas Burack and I want to express what a great Service Department and Truck Sales Department Huffines of Lewisville has! My experience started at Frisco Dodge and it was not good!  The service department was awful and there was no organization or lack of experience or leadership. They just rush you through and do not want to be bothered.  Not Good!    After several times of bringing my Ram there for service and constantly being told to wait, "no loaner vehicle available" and "we are unable to fix the problem at this time"  plus they just have no respect for my time, I decided to go to Huffines Ram/Dodge of Lewisville as recommend by Chrysler headquarters.  (Now please understand that I live in Frisco, TX and the dealership is only 7 miles from my home, however, I would rather drive 22 miles to get to Huffines Ram/Dodge of Lewisville because I truly believe the service is 100% better)  This was a great suggestion, because there I met the best and most through service representative: Chris Tucker and his supervisor Philip McLean who also helped in my RAM service which was fantastic.  I was also very impressed that General Manger of Service: Scott (Unknown last name) was also involved with my services on my truck.  These men all together plus the other service adviser's work together as a true team and help each other out as well as take the time to help and work with customers coming in for service.  These people are amazing, caring and personal. They really listened to my issues, took notes, always put me in a loaner vehicle and constantly kept in touch with me. I also want to give credit to the crew on the driveway and thank some of the mechanics who came out and took the time to speak with me. Just a great experience! I later decided I wanted a new Ram and spoke with salesman John Sheppard. This guy is great. Not pushy, listened to my needs and kept in touch all the time by text!  Gee, I thought I texted a lot!  After weeks of looking for the right truck, reality set in once I saw the price of the new Ram numbers and decided the price was out of my budget.  John did not stop there, he recommended I speak with Rafael Garcia in pre-owned sales. So I went to the other lot to look at pre-owned trucks.  Another great experience!  Allow me to explain! In the pre-owned department my first contact was with Darrell Smithey, Pre-Owned Sales Manager. This guy is awesome, friendly, personable and knowledgeable. He then set me up with Rafael Garcia, as my sales representative. Rafael is amazing, knowledgeable and extremely through. He helped me with a beautiful pre-owned Ram Truck and both he and Darrell worked with me to stay within my budget, while selling me a 2014 RAam 2500 for a great price and in great condition!  These two men were true to their word, making sure the truck I bought was perfect to my expectations. This truck was clean, detailed, inspected, filled with gas and came with a free 3 month or 3,000 mile warranty (on the drive-train) without my asking!  I have to say, the overall experience was simply great and comfortable with no pressure and was fun. I have told so many of my friends about this experience and I highly recommend Huffines of Lewisville, TX.  I also want to thank Bill in the finance department.  He stayed late working to find me a great rate.  He even called to check on me the next day and sent all my paperwork to me saving me a trip back to Huffines.  You may ask....why am I writing this?  Because I understand customer's and people. Normally, you only hear the bad news or problems.  I wanted to let everyone know that there were no problems at this dealership.  All the people at Huffines's of Lewisville are fantastic.  Seriously, if you need a new car or truck, even pre-owned, they have a great selection.  My experience was truly great and I wanted to put it out there for all to see and read!   Thank you Huffines. Doug Burack More

by DOUGLASBURACK Verified Customer Verified Customer

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Quick & easy....just like I wanted I own a business in Lewisville and came in with a specific need and price and not wanting to spend a lot of time looking or haggling over price. David I own a business in Lewisville and came in with a specific need and price and not wanting to spend a lot of time looking or haggling over price. David Webb was able to get me what I wanted and pretty darn close to what I wanted to spend. I appreciate being able to buy a truck and get in and out within an hour! I also wanted to pay with a credit card,and he made that happen too. Thanks to David and Bill for making my purchase easy. Marcus Mears Macarthur 121 Tire and Service More

by marcusmears Verified Customer Verified Customer

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No Hassle Pricing They don't kill you with all of the unnecessary fees, they don't hound you, nor try to "sell" you. Transactions are pretty easy here. They don't kill you with all of the unnecessary fees, they don't hound you, nor try to "sell" you. Transactions are pretty easy here. More

by meeka.greenman Verified Customer Verified Customer

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Great buying experience Buying a Rubicon was a great experience. They went above and beyond to ensure that I was completely satisfied. De’Arien was the ultimate sales profe Buying a Rubicon was a great experience. They went above and beyond to ensure that I was completely satisfied. De’Arien was the ultimate sales professional! More

by b4dave Verified Customer Verified Customer

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Great service and staff Great reception upon arrival from Oklahoma. Vehicle was super clean inside and out. Salesman was knowledgeable and helpful. Would highly recommend Great reception upon arrival from Oklahoma. Vehicle was super clean inside and out. Salesman was knowledgeable and helpful. Would highly recommend Huffiness, worth the drive. More

by Ray Verified Customer Verified Customer

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Focus on Customer Satisfaction I came in several months earlier to look at some trucks and despite the fact I was not ready to buy at that time, Patrick spent considerable amount of I came in several months earlier to look at some trucks and despite the fact I was not ready to buy at that time, Patrick spent considerable amount of time assisting me and candidly answering my questions. So I went back to him when I was ready to buy 6 months later. I knew exactly what I wanted and Patrick (and others) worked to ensure the truck I wanted to purchase was made available to me. There was no attempt to steer me in another direction; rather, they helped to ensure I was satisfied. Patrick is an excellent salesman and knows the products he sells. More importantly, the focus was on customer satisfaction rather than just selling a vehicle. An important distinction for me in choosing a dealer. More

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Buying experience Everything was better than expected! We bought a truck for well under msrp. I feel we got a great deal. My wife was pleased, so we are all good! Everything was better than expected! We bought a truck for well under msrp. I feel we got a great deal. My wife was pleased, so we are all good! More

by jmrekieta Verified Customer Verified Customer

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