Bill Briant
Bill Briant at Napleton Chevrolet St. Charles

Bill Briant | Page 2

Service Advisor

Napleton Chevrolet St. Charles

2015 E Main St.
St. Charles, IL 60174

4.4
105 Reviews

Enjoy family, fishing, and outdoor sports, I also love using my smoker on the weekends and I enjoy cooking. I also love working with people.

4.4

105 Reviews

Write a Review

Dealership Experience

15 yrs, 11 mos

Industry Experience

45 yrs, 11 mos

105 Reviews of Bill Briant

November 05, 2025

Dealership Rating
Employee Rating

EVERYONE & we mean EVERYONE from service. ..William, to sales...Rocky.., to Paul very helpful with everything and knowledgeable .Gave you the truth from the beginning and gave us options that More

by ItsmeTami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Varga , Rocky, Paul

Nov 05, 2025

Napleton Chevrolet St. Charles responded

Thank you for sharing your 5-star review of William, Rocky, and Paul! We appreciate your business and hope to see you again at Napleton Chevrolet St. Charles. Enjoy the ride!

October 22, 2025

Dealership Rating
Employee Rating

Very knowledgeable and friendly staff; good communication; works to find and fix the problem; cost efficient More

by Jarzynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

Oct 22, 2025

Napleton Chevrolet St. Charles responded

Your feedback means a lot! Thanks for sharing your experience with our team at Napleton Chevrolet St. Charles. We hope to see you back!

October 21, 2025

Dealership Rating
Employee Rating

If you can avoid this dealership, please do so. Service here is terrible. It took over 3 weeks to fix my car and when I picked it up, the car was not fixed completely. The technician decided to More

by porter3007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2025

Napleton Chevrolet St. Charles responded

I'm really sorry to hear about your frustrating experience. It's disappointing to know that we didn't meet your expectations in terms of service and communication. I'd like to look into this further and see how we can make things right for you. Please reach out to me when you have a chance. Please reach out directly to stcharlesfeedback@napleton.autos - Napleton Chevrolet St. Charles

Oct 26, 2025

porter3007 responded

Thank you for replying, but there is nothing you could do to change my mind. I have never left a negative review before, but this experience was beyond my worst expectations. If my last name was napleton I would be embarrassed.

October 10, 2025

Dealership Rating
Employee Rating

Service adviser Bill was my advocate dealing with a lengthy repair due to global back order to address original diagnosis. Went above and beyond! More

by Timothyjmcd
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Napleton Chevrolet St. Charles responded

Timothy, thank you for sharing your awesome feedback with Bill and our team! We appreciate you choosing Napleton Chevrolet St. Charles and we hope to see you again in the future.

October 01, 2025

Dealership Rating
Employee Rating

I couldn't get an appointment using their website, but the scheduling department was happy to help on the phone. The oil change and free tire rotation went smoothly with no surprises. Their waiting room w More

by megavolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

Oct 02, 2025

Napleton Chevrolet St. Charles responded

Thank you for your positive feedback! We're glad our scheduling team could assist you over the phone, and that your visit went smoothly. We hope to see you back at Napleton Chevrolet St. Charles!

September 29, 2025

Dealership Rating
Employee Rating

They had my vehicle for over 2. 5 months and I felt they overcharged me More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ted Roesner

Oct 01, 2025

Napleton Chevrolet St. Charles responded

Troy, we are very sorry for the delay in returning your vehicle, and that you felt overcharged. We would be happy to discuss your concerns to ensure you feel confident in our services moving forward. Please reach out to directly stcharlesfeedback@napleton.autos - Napleton Chevrolet St. Charles. Thank you.

September 27, 2025

Dealership Rating
Employee Rating

Bill and Ted were honest and the car was ready when promised. Overall service was outstanding More

by Fv82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

Sep 29, 2025

Napleton Chevrolet St. Charles responded

We are glad to hear that Bill and Ted made a great team. Thank you for trusting Napleton Chevrolet St. Charles with your automotive needs!

September 17, 2025

Dealership Rating
Employee Rating

Great job great people was very happy with my service Will definitely be bringing my car back on a regular basis More

by sher718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner , Louis Gutierrez

Sep 18, 2025

Napleton Chevrolet St. Charles responded

Thank you for sharing your review with us! It means a lot to the team at Napleton Chevrolet St. Charles Service Center! Have a blessed day!

September 10, 2025

Dealership Rating
Employee Rating

Very pleasant employees & knowledgeable. Was easy to make an appointment. Car wash was great & wonderful. More

by BRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Napleton Chevrolet St. Charles responded

Thank you for choosing Napleton Chevrolet St. Charles and for sharing your feedback! We look forward to serving you again, and we wish you safe travels until then!

September 04, 2025

Dealership Rating
Employee Rating

Brought my Corvette in for an oil change, and they washed the car for me overall really pleased More

by Kotalik1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

Sep 04, 2025

Napleton Chevrolet St. Charles responded

Here at Napleton Chevrolet St. Charles, we always value and appreciate our customers' feedback. Thank you, Kotalik!

2
...

Dealership Inventory (194 Vehicles)

used 2020 Hyundai Elantra car, priced at $12,203
2020 Hyundai Elantra
used
Quartz White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet TrailBlazer car, priced at $23,845
2026 Chevrolet TrailBlazer
new
Summit White exterior
Automatic
Front-wheel Drive
used 2021 Chevrolet Corvette car, priced at $72,897
2021 Chevrolet Corvette
used
Arctic White exterior
Automatic
Rear-wheel Drive
used 2024 Chevrolet Trax car, priced at $21,995
2024 Chevrolet Trax
used
Summit White exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Trax car, priced at $24,714
2026 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
used 2023 Mazda CX-5 car, priced at $28,690
2023 Mazda CX-5
used
Rhodium White Metallic exterior
Automatic
All-wheel Drive