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Bill Briant
Bill Briant at Napleton Chevrolet St. Charles

Bill Briant

Service Advisor

Napleton Chevrolet St. Charles

2015 E Main St.
St. Charles, IL 60174

Contact Me
4.4
91 Reviews

Enjoy family, fishing, and outdoor sports, I also love using my smoker on the weekends and I enjoy cooking. I also love working with people.

Dealership Experience

15 yrs, 5 mos

Industry Experience

45 yrs, 5 mos

4.4

91 Reviews

Write a Review

91 Reviews of Bill Briant

October 01, 2025

Dealership Rating
Employee Rating

I couldn't get an appointment using their website, but the scheduling department was happy to help on the phone. The oil change and free tire rotation went smoothly with no surprises. Their waiting room w More

by megavolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

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Oct 02, 2025

Napleton Chevrolet St. Charles responded

Thank you for your positive feedback! We're glad our scheduling team could assist you over the phone, and that your visit went smoothly. We hope to see you back at Napleton Chevrolet St. Charles!

September 29, 2025

Dealership Rating
Employee Rating

They had my vehicle for over 2. 5 months and I felt they overcharged me More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ted Roesner

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Oct 01, 2025

Napleton Chevrolet St. Charles responded

Troy, we are very sorry for the delay in returning your vehicle, and that you felt overcharged. We would be happy to discuss your concerns to ensure you feel confident in our services moving forward. Please reach out to directly stcharlesfeedback@napleton.autos - Napleton Chevrolet St. Charles. Thank you.

September 27, 2025

Dealership Rating
Employee Rating

Bill and Ted were honest and the car was ready when promised. Overall service was outstanding More

by Fv82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

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Sep 29, 2025

Napleton Chevrolet St. Charles responded

We are glad to hear that Bill and Ted made a great team. Thank you for trusting Napleton Chevrolet St. Charles with your automotive needs!

September 17, 2025

Dealership Rating
Employee Rating

Great job great people was very happy with my service Will definitely be bringing my car back on a regular basis More

by sher718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner , Louis Gutierrez

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Sep 18, 2025

Napleton Chevrolet St. Charles responded

Thank you for sharing your review with us! It means a lot to the team at Napleton Chevrolet St. Charles Service Center! Have a blessed day!

September 10, 2025

Dealership Rating
Employee Rating

Very pleasant employees & knowledgeable. Was easy to make an appointment. Car wash was great & wonderful. More

by BRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Napleton Chevrolet St. Charles responded

Thank you for choosing Napleton Chevrolet St. Charles and for sharing your feedback! We look forward to serving you again, and we wish you safe travels until then!

September 04, 2025

Dealership Rating
Employee Rating

Brought my Corvette in for an oil change, and they washed the car for me overall really pleased More

by Kotalik1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

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Sep 04, 2025

Napleton Chevrolet St. Charles responded

Here at Napleton Chevrolet St. Charles, we always value and appreciate our customers' feedback. Thank you, Kotalik!

August 17, 2025

Dealership Rating
Employee Rating

Great communication, I didn't wait long for my oil change and my truck was washed More

by cristinawhetstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard

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Aug 20, 2025

Napleton Chevrolet St. Charles responded

All of us at Napleton Chevrolet St. Charles are happy to see this wonderful feedback!

August 01, 2025

Dealership Rating
Employee Rating

I have no problem with the dealership they have always been great. no problem with them More

by castillotc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Napleton Chevrolet St. Charles responded

Thank you for your confidence in Napleton Chevrolet St. Charles, and for your business. We are grateful to have you as a customer!

July 09, 2025

Dealership Rating
Employee Rating

Bill Briant is the reason I come to NAPLETON Chevrolet. Always has me in and out quickly and takes the time to explain needed repairs. More

by cguarise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2025

Napleton Chevrolet St. Charles responded

Hi, thanks for sharing your great review of Bill and the team at Napleton Chevrolet St. Charles!

July 03, 2025

Dealership Rating
Employee Rating

My Chev Bolt was not working. The dealership had a mechanic check over my batteries and found the 12 volt battery was bad. They replaced the battery, which cost me $450.00. Found More

by nhanse2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Roesner

Report | Print
Jul 07, 2025

Napleton Chevrolet St. Charles responded

Thank you for sharing your experience with us at Napleton Chevrolet St. Charles! We're glad to hear that our team was able to get your Bolt back in full running condition, though we understand the cost may have been unexpected. If there's anything else we can do for you, please let us know!

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