Bill Chaucer | Page 2

I have purchased my last 6 cars from this dealership, I guess that’s enough said guess that’s enough said More

by thardee0 Verified Customer Verified Customer

Print

The Service Department employees receive a 5 Star rating. The waiting area with free coffee and 3 Vending Machines? 1 Star. This is the first visit to the Service department but waiting in 1 of 3 waiting are The waiting area with free coffee and 3 Vending Machines? 1 Star. This is the first visit to the Service department but waiting in 1 of 3 waiting areas with no TV service was poor Customer Service. Sure, I could spend $1-$3 dollars for a snack but waiting in silence was pretty monotonous. Subaru offers the same service down the street for the same price and offers fresh fruit, s packs variety of drinks and a huge TV. Even my wife’s Toyota Dealership on the I-12 service road around the corner from Hood Chevrolet offers fresh fruit, snacks variety of teas, coffee /cappuccino machine plus special event days offering a ice cream truck, manicurist day and a Tv! I love my Chevy Silverado but plan to take my Service work to other Auto Service shops. More

by neglasgow Verified Customer Verified Customer

Print

Bill Chaucer is very knowledgeable of all the cars in the lot including new as well as used automobiles. He is the perfect salesman. He did not rush or pressure me to purchase. He explained everything the lot including new as well as used automobiles. He is the perfect salesman. He did not rush or pressure me to purchase. He explained everything regarding the purchase and provided me with additional information. I would definitely recommend Bill if you are looking to purchase a vehicle. He’s located in Covington under Bill Hood Chevrolet. Thank You for all your assistance. You were extremely patient, not pushy and I found my dream car. Thanks Again, Bill Chaucer for your service and support. P Wilson More

Print

My experience was easy with no issues. My salesman was very accommodating and took the time to answer any and all questions. My salesman was very accommodating and took the time to answer any and all questions. More

by amandagordey Verified Customer Verified Customer

Print

Great customer service! Kept me abreast of work being done on my vehicle, and notified me upon completion of work. I only use Bill Hood Chevrolet for vehicle maintenance. Kn Kept me abreast of work being done on my vehicle, and notified me upon completion of work. I only use Bill Hood Chevrolet for vehicle maintenance. Knowledgeable and courteous staff. More

by rdrdaddy Verified Customer Verified Customer

Print

By far the best experience ive had from a dealership buying a vehicle. My saleman Mr. Bill should teach classes on how to sale vehicles. He wasnt inside my shirt with me like most, but close enough to s buying a vehicle. My saleman Mr. Bill should teach classes on how to sale vehicles. He wasnt inside my shirt with me like most, but close enough to satisfy my questions and request quickly. I highly recommend BILL HOOD and also Mr. Bill as a salesperson. (not saying the others arent great) Thanks again! -C.Welch More

by caseydwelch82 Verified Customer Verified Customer

Print

Dealer was great and easy to work with. Highly recommended and will definitely buy from these guys again Highly recommended and will definitely buy from these guys again More

by jadelogrande Verified Customer Verified Customer

Print

went to parts dept for options on replacing Driver mirror only or complete unit. Zack took the time to come out to see my truck and suggested best option of mirror only and explained how to install. Ordere only or complete unit. Zack took the time to come out to see my truck and suggested best option of mirror only and explained how to install. Ordered part at 3:30pm, got a call at 9am next day...part was in. Now Thats service. Installation took 10 minutes. Had to enter my parts order with Bill in Service so he could fill in the credit for Chevy rewards points. That was a lot of administrative keystrokes on staff for a $16.00 reward credit. Chevy needs to figure out a simpler way for Dealer staff on that topic More

by pauljoneill21 Verified Customer Verified Customer

Print

Great Experience. Bill Chaucier did a great job as a salesman. Ivan Antoun gave me a fair value for my trade and found the vehicle that my wife wanted. Brad Pitt did a Bill Chaucier did a great job as a salesman. Ivan Antoun gave me a fair value for my trade and found the vehicle that my wife wanted. Brad Pitt did a great job teaching my wife about the gadgets on the new Equinox. Roger Serpas was a pleasure to deal with in finance. More

by oakland3b Verified Customer Verified Customer

Print

I've done business with Bill Hood Chevrolet before and I will do it again when the time comes for a new vehicle. Bill Chaucer is always a pleasure to work with will do it again when the time comes for a new vehicle. Bill Chaucer is always a pleasure to work with More

by PAUL_MAY Verified Customer Verified Customer

Print