Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
353 Reviews
4.9

353 Reviews

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353 Reviews of Bill Cosenza

January 25, 2026

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Employee Rating

Always good to work with. Great service. Responsive to our needs. Always a pleasure to work with both sales and service. More

by VANORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 25, 2026

Dealership Rating
Employee Rating

Great service and Bill is always professional and keeps us informed of the status of our repair work. More

by MGHUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 24, 2026

Dealership Rating
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Great service and great quality work. Thank you Bill and Ryan your service and work are fantastic. More

by dracogeist612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bonjo

January 23, 2026

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Employee Rating

We brought one of our cars in for a scheduled service visit. On our way home from the dealership our other car experienced a problem that resulted in our returning to the dealership for an emergency serv More

by MARYANNECOLA
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

January 20, 2026

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Employee Rating

Always a nice visit for service of my bmw at West Chester bmw . Bill is a superstar ! Lounge area is comfy . More

by PACOGHLAN
Recommend Dealer
Yes

January 15, 2026

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Employee Rating

I've worked with Bill since buying the car which has led to trusting his maintenance advice . The dealership has great technicians as well so we know our car gets the best care. More

by meehanpj
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

January 15, 2026

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Employee Rating

I've worked with Bill since buying the car which has led to trusting his maintenance advice . The dealership has great technicians as well so we know our car gets the best care. More

by meehanpj
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

January 13, 2026

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If you want my evaluation, I did that. I have no specific comments good or bad More

by tjubohica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Madden

January 11, 2026

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Employee Rating

Very professional, and knowledgeable. He made me feel comfortable leaving my BMW in your care. He returned calls promptly and answered all my questions. More

by billopsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 05, 2026

Dealership Rating
Employee Rating

Outstanding professionalism and service. Prompt and courteous service and excellent attention to details. Fast and efficient. More

by LD_CMREED
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

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