Bill Crouse

I had my 2026 Honda Passport serviced today at Hagerstown Honda. Everything was great. I also had an accessory Homelink interior mirror installed. Installation was excellent, the Homelink works perfec Honda. Everything was great. I also had an accessory Homelink interior mirror installed. Installation was excellent, the Homelink works perfectly with my garage door. The time taken for both was very reasonable and the price too. The staff is very friendly and professional. I received text messages for my appointment and for any questions during my visit. The dealership is very clean. I live about 74 miles from the dealership, but they accommodated me because of the distance. I purchased my 2026 Honda Passport from this dealership. Highly recommend. More

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Always helpful, fast service, very satisfied customers! We will continue to buy cars here because we are always treated well! We will continue to buy cars here because we are always treated well! More

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The service department was extremely helpful, they went over everything on my car and gave a recommendation on what my car needed. They kept us informed throughout the time the car was being serviced. High over everything on my car and gave a recommendation on what my car needed. They kept us informed throughout the time the car was being serviced. Highly recommend! More

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Good customer service polite no problems with service can get an appointment soon thank you get an appointment soon thank you More

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Easy to schedule, very efficient check-in and check-out procedures, appreciate the detailed info and estimates. Always get great customer service from Hagerstown Honda! procedures, appreciate the detailed info and estimates. Always get great customer service from Hagerstown Honda! More

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Super as always . Everyone friendly and welcoming and Bill great service advisor and mechanic work always done to satisfaction Everyone friendly and welcoming and Bill great service advisor and mechanic work always done to satisfaction More

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Everyone in the service department is friendly and very helpful. Alex did great going over everything with me. helpful. Alex did great going over everything with me. More

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Always great service at Hagerstown Honda. I have purchased 5 cars from this dealership. Appreciate their honesty and quick response to get vehicle in for service. I have purchased 5 cars from this dealership. Appreciate their honesty and quick response to get vehicle in for service. More

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Excellent service always. All questions answered.promptly. Nice waiting area. Serviced completed in a timely manner. All questions answered.promptly. Nice waiting area. Serviced completed in a timely manner. More

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The automobile service technicians are always courteous and helpful in explaining what is being done to my car. It was in for routine oil change and tire rotation. Nate was my service technician, a proble and helpful in explaining what is being done to my car. It was in for routine oil change and tire rotation. Nate was my service technician, a problem was found that needed attention, and he sat down with me to explain exactly what the problem was and how long it would take for the job to be completed. I have always been pleased with the service received at Hagerstown Honda. More

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