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Hagerstown Honda

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Hagerstown Honda

4.8

513 Lifetime Reviews

10307 Auto Place, Hagerstown, Maryland 21740 Directions

Sales: (301) 739-7283

Service: (800) 800-4727

Parts: (800) 800-4727

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Excellent

97% Recommended

4.8

513 Lifetime Reviews

View 2 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization. In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer. As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.

Top Reviewed Employees

Angelo Marino

Sales Associate

5.0

View 22 Reviews

Ciro Schiano di Cola

Senior Sales and Leasing Consultant

5.0

View 68 Reviews

Ian Smith

Digital Sales Manager

5.0

View 57 Reviews

John Williams

Sales Associate

5.0

View 56 Reviews

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Latest Reviews

July 31, 2018

"Amazing sales and service!!"

- LisaG

We bought our 3rd Honda this afternoon at Hagerstown Honda. We have bought from Angelo Marino twice now and he’s amazing! He was promoted to Sales Manager and it is because of his commitment to his customers before during and after the sale. Today, he had Jeremy Rupert help us with the sale. He was also very good, patient and thorough. I can’t imagine buying anywhere else. Once your car is purchased you will not find better service!! I’ve known Bill Crouse for 15 years and you cannot find a more honest service rep. 5 stars to Hagerstown Honda!

Employees Worked With

Bill Crouse

5.0

Angelo Marino

5.0

Other Employees : Jeremy Rupert

July 23, 2018

"Wonderful experience with Honda service Department "

- Silversc

Paint on my doors needed redone, They honered an old warranty and did a great job getting my car to & from the place painting it. I was very greatful for Brandon to keep in contact with me and actually speed the process up to get my car back in time for me to go out of town. Thank you Hagerstown Honda!!

Employees Worked With

Bob Barnes

5.0

Brandon Baumgardner

5.0

June 25, 2018

"Horrible customer relations"

- Travis W

Every other car dealership in the are don’t have salesmen who are smartalics. Don’t use Chad. Terrible experience. Low balled me on my trade. when I typed the exact information Of my vehicle to Kelley blue book we were 4K$ off what they typed in to Kelley blue book and didn’t even bother to change it. When I stated that another competitor dealership in the area had offered me significantly more then them, I was told, “Kelley Blue Book is nationally recognized not me.” That statement was from chad. I will not be doing, or referring any business to ANY of the Hagerstown auto mall.

Employees Worked With

Chad ( Kia)

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Photos & Amenities

After Hours Drop-Off
Authorized Accessories Store
Authorized Parts Store
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Laptop Computers
Pet Friendly
Quick Lube
Shuttle Service
Television
Vending Machines

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