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Hagerstown Honda

Overview Employees Reviews (508) Inventory (663)

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Hagerstown Honda

4.9

508 Lifetime Reviews

10307 Auto Place, Hagerstown, Maryland 21740 Directions

Sales: (301) 739-7283

Service: (800) 800-4727

Parts: (800) 800-4727

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Excellent

97% Recommended

4.9

508 Lifetime Reviews

View 2 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization. In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer. As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.

Top Reviewed Employees

Ciro Schiano di Cola

Senior Sales and Leasing Consultant

5.0

View 68 Reviews

John Williams

Sales Associate

5.0

View 56 Reviews

Ian Smith

Digital Sales Manager

5.0

View 55 Reviews

Jason Smith

Sales

5.0

View 34 Reviews

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Latest Reviews

February 25, 2018

"Great to deal with. Knew all details before we arrived."

- Fern

Ian and Blake were great. I sent requests for information to a number of dealers. Ian was one of a few people that actually read and answered my questions. He was great to deal with: always clear, consistent, kind, and responsive. We decided that for us it was worth the farther drive to purchase from him at Hagerstown Honda. They set aside our Odyssey and we knew all of the details before we arrived. At the dealer we also met Blake who walked us through everything on the Odyssey. He, too, was great to deal with: always clear, friendly, and helpful. Everyone else we met was great and they took care of our friends who drove up with us. Any questions or issues were handled. We highly recommend Hagerstown Honda.

Employees Worked With

Blake Berens

5.0

Ian Smith

5.0

Darin Fazenbaker

5.0

February 12, 2018

"Great Car Purchase Experience"

- Nana and Opa

We purchased a new 2017 Honda Pilot at Hagerstown Honda. My wife and I were met at the door by Kyle Wilson on our first visit to the dealership. Kyle spent time asking about our needs and preferences. He did a wonderful job telling us about the car and we enjoyed the test drive. We had some very specific desires for exterior, interior, and options and wanted to take some time to do research. Kyle called us after a couple days to offer a car that was a 100% match with what we wanted. My wife and I are very pleased with the price and our car buying experience. Darin handled the financing paperwork and provided a good overview of available warranty and service plans. We appreciate the lack of high pressure sales techniques. This is the third new car that I've purchased at Hagerstown Honda. I will be shopping here again. Thanks.

Employees Worked With

Kyle Wilson

5.0

Darin Fazenbaker

5.0

February 05, 2018

"New Honda Pilot "

- gcknapp3

My wife and I bought a new 2017 Honda Pilot today. The experience was very pleasant. The salesman was great, the Finance Manager was great and we had a great experience dealing with a very nice young lady named Erin who was very helpful and checked on us several times. We really enjoyed the experience.

Employees Worked With

Tariq Anwar

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Photos & Amenities

After Hours Drop-Off
Authorized Accessories Store
Authorized Parts Store
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Laptop Computers
Pet Friendly
Quick Lube
Shuttle Service
Television
Vending Machines

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