Bill Hall | Page 5

Pleasant experience While not set on one particular model, we chose to first go to the Napleton lot for the wide variety of quality used cars. Staff was very attentive, b While not set on one particular model, we chose to first go to the Napleton lot for the wide variety of quality used cars. Staff was very attentive, but not overbearing. Our questions on any vehicle were answered, if not immediately, in a very timely manner. Everyone was very fair in the pricing process and willing to work with our limited budget. The reasons for 4 stars is I am not a fan of having to ask for a price on every vehicle I am interested in. I feel they should be competitive enough to be openly displayed on the vehicle. More

by zjfoltz Verified Customer Verified Customer

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New Tiguan Easy no pressure and very knowledgeable have purchased multiple vehicles and will always come back looking forward to the electric”Bus” and customizin Easy no pressure and very knowledgeable have purchased multiple vehicles and will always come back looking forward to the electric”Bus” and customizing it the way I like. More

by vweurotech Verified Customer Verified Customer

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Keep it simple Viewed the car test drove it bought it ,our salesman was attentive but not overbearing knowledgeable of his product,loan officer pleasant very persona Viewed the car test drove it bought it ,our salesman was attentive but not overbearing knowledgeable of his product,loan officer pleasant very personable and professional very comfortable experience will buy from them in the future More

by jrdavidtaylor Verified Customer Verified Customer

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Awesome people to work with Noah is by far the best sales person I have delt with. For the last 3 months I have shearched for a new SUV. He bent over backwards to help me. Also t Noah is by far the best sales person I have delt with. For the last 3 months I have shearched for a new SUV. He bent over backwards to help me. Also that goes for everyone I met. Very Friendly! Good people to work with. I Will be back! And I LOVE my Outlander! More

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First time buying a vehicle This was the first time I have purchased a vehicle from a dealership, and it will not be the last if my experience with Noah is of the norm. This was the first time I have purchased a vehicle from a dealership, and it will not be the last if my experience with Noah is of the norm. More

by smuggz Verified Customer Verified Customer

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Got a Bug! I would definitely recommend this dealership, especially when looking for someone knowledgeable about imports. Josh B was amazing to work with and fun I would definitely recommend this dealership, especially when looking for someone knowledgeable about imports. Josh B was amazing to work with and fun to chat with. Bill in finance got us handled in a timely fashion and was a joy to work with as well. More

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Happy Overall I came in for a test drive but left with a great Jetta SportWagen. I am very satisfied. Ron was very honest with me and gave me a great deal. I would I came in for a test drive but left with a great Jetta SportWagen. I am very satisfied. Ron was very honest with me and gave me a great deal. I would go back to Napelton again. More

by hartzlern Verified Customer Verified Customer

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Great car buying experience...so we thought Rob went above and beyond to get us the best deal he could on a used car for our daughter. The thermostat went out a couple days after buying and Ron Rob went above and beyond to get us the best deal he could on a used car for our daughter. The thermostat went out a couple days after buying and Ron made sure it was taken care of even though we bought “as is”. EDIT- car continued to overheat, was taken to their service department 4 times in first 30 days. Was told to take to Corwin Dodge so the “experts” could diagnose. Was finally told it needed engine replaced due to warped heads. Napleton did put an engine in it that had 38,000 more miles than the one in it saying was all they could find (not true, Corwin found one with 20,000 more than original).. Was told we could not return car because it had been more than 90 days, even thought it was in the shop for more than 60 of the first 90 days. Either the engine had to be replaced due to incompetence of their service department not properly diagnosing/fixing problem or they sold a car with bad engine, I feel service department didn’t properly fix, considering other issues we had with them putting in the engine and leaving tools in the engine, not putting shield on correctly, and damaging other parts that Corwin Dodge fixed on Napleton’s dime. I would NOT recommend them and DEFINITELY do not use their service department unless you want ripped off and more damage done to your car! More

by MAMMAWOLF32 Verified Customer Verified Customer

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Fast, good customer service. I bought my car here and they have been awesome with all of it. The service is Great and its so easy to get things done as needed. I'm very Happy and I bought my car here and they have been awesome with all of it. The service is Great and its so easy to get things done as needed. I'm very Happy and will continue to take my car here!! More

by rlaebh Verified Customer Verified Customer

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Tire replaced I am so grateful for the finance department. Their foresight saved me big. I bought the tire and wheel package. It was of great benefit. Thanks bill. I am so grateful for the finance department. Their foresight saved me big. I bought the tire and wheel package. It was of great benefit. Thanks bill. More

by missimmahoot Verified Customer Verified Customer

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