Bill Harada | Page 19

No pressure sales This dealer is one of the best dealers that I have worked with in years. My wife and I were recently searching for a car and had the pleasure of meet This dealer is one of the best dealers that I have worked with in years. My wife and I were recently searching for a car and had the pleasure of meeting Mr. Bill Harada , he could not of been nicer. No pressure-he showed us the preowned 2014 Ford That my wife loved. they were professional from start to finish. Also mr Mark Conn helped us sync our phones after delivery. We would highly recommend . More

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Great job! Being in sales myself, it was a treat to get the high level of service I got when I bought my MINI last week. Bill, Kate and Mary were very helpful & Being in sales myself, it was a treat to get the high level of service I got when I bought my MINI last week. Bill, Kate and Mary were very helpful & professional. I'll send any friends or family who want a MINI, too! More

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Ice MINI bought my dream color MINI, Bill Harada helped with the selection asking about my needs. He also asked about my normal driving. Saved me a lot of mo bought my dream color MINI, Bill Harada helped with the selection asking about my needs. He also asked about my normal driving. Saved me a lot of money by directing me to the Cooper version instead of the Cooper S ice blue Until the full amount came here he held this car for me. More

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First time Mini buyer! This was my first purchase of a Mini and I couldn't be more pleased with the total experience. First Bill Harada is a great person to deal with...ple This was my first purchase of a Mini and I couldn't be more pleased with the total experience. First Bill Harada is a great person to deal with...pleasant, punctual, knowledgable and great to talk with. The Mini Signature series is everything I wanted for my "last" car and more. It's just right on every count. The service and finance staff were great to work with as well. I'm really impressed with this dealership. Fine product and fine service during all aspects of the sale. Thanks Bill. More

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BEST experience at a car dealer. Thanks to salesperson Bill Harada and the service department for a fabulous experience at Mini St Louis. I highly recommend them. They truly care and Thanks to salesperson Bill Harada and the service department for a fabulous experience at Mini St Louis. I highly recommend them. They truly care and that is a rarity these days. Plus a Mini is the most fun car to drive. More

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1st Mini Ever! I spent the better part of a month researching and scouring the Internet for what I hoped was my perfect first Mini. After much debate I had settled I spent the better part of a month researching and scouring the Internet for what I hoped was my perfect first Mini. After much debate I had settled on either a Countryman or Paceman; just needed to decide if I needed the extra room the Countryman provided or if I preferred a sportier version with two doors. I haven’t had much luck with buying pre-owned recently, so I wanted to make sure this time around I purchased the vehicle from a dealer that knew Mini and could ensure my needs were being met. So what better place to start than THE Mini dealer in the St. Louis area; of course it also helps that I see their advertisements every morning during the news. I began searching the CPO inventory at Mini of St. Louis, and quickly found what I was looking for, a 2013 Cooper S Paceman All4. Of course it took me the better part of three weeks to actually get into the dealership. During that time I corresponded over email with Bill Harada who was polite and punctual with his responses. We had agreed on a date when I would come in to test drive the vehicle (of course I watched it daily hoping it didn’t sell). And when that day finally came… boy was I excited! I pulled up to see the car already sitting out front ready and waiting. I introduced myself to Bill and he quickly got my wife and I into the car so we could take it out for a drive. The minute I pulled away from the dealership I knew this was the car for me. While I still one day may have a MCS hatchback (thank you The Italian Job), the Paceman was definitely a great first step into the world of Mini. The negotiation was fairly straightforward, I knew what I wanted for my trade, and Bill and the Sales Manager worked with me to get to an agreed upon figure. Maybe 15-20 minutes tops. The finance side of things was a little more drawn out (no fault of the dealership), as this was our first time dealing with freezes being on our credit – thank you Equifax! It took a couple hours to get all that straightened out with the credit bureaus, even though we thought we had done enough that morning before making the trek to the dealer. However, once that was resolved Mary McDonnell took great care of us. All and all a pretty painless process… and the ability to do the paperwork electronically (cool touchpad technology!) made it even better. At the conclusion of the paperwork we hooked back up with Bill who took the time to walk me through all the ends and outs of the vehicle. Bill was very thorough - much to my wife’s dismay (4-hours at the dealership takes its toll), as he explained all the different features and technology. I was very impressed with the level of service, something I didn’t get with my last two purchases. I would highly recommend anyone looking to purchase a Mini give Mini of St. Louis a strong consideration, the professionalism, and attention to detail was exemplary. Since the sale, I have also heard from Bill making sure I was happy with the vehicle and to inform me to reach out if I had any questions or concerns. A nice touch and something that you don’t always receive from other dealerships. More

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going the extra mile I hit a bad pothole in town and thought I would need a new tire. Called my sales person on his mobile to ask about what to do. He set up a first thi I hit a bad pothole in town and thought I would need a new tire. Called my sales person on his mobile to ask about what to do. He set up a first thing in the morning appointment for me with service and got a loaner set up. They looked over my car and advised me that my suspension was damaged so bad that I should contact my insurance. Insurance said to use refurbished parts which means parts off of a totaled out car. My MIN is only two years old and 10,000 miles. Bill Harada and Todd argued with the insurance company until I got new parts for my car including new wheels. My car drives just like new More

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New car purchase I set the price that I was willing to pay and the negotiations went very quickly. Car was exactly as ordered. Everyone was professional and helpful. I set the price that I was willing to pay and the negotiations went very quickly. Car was exactly as ordered. Everyone was professional and helpful. More

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Have always wanted Mini Cooper Bill was great to work with. He explained everything and was very helpful during and after we purchased our car. He has always responded whenever I ha Bill was great to work with. He explained everything and was very helpful during and after we purchased our car. He has always responded whenever I have had questions about my MINI. More

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best car buying experience had always wanted a mini but I thought I was too tall, had an appointment with Mark Conn. I went there on the wrong day without calling and Mark was had always wanted a mini but I thought I was too tall, had an appointment with Mark Conn. I went there on the wrong day without calling and Mark was just finishing with another customer but Bill Harada came help Mark to explain the cars to me and made me feel welcome. I found our I fit comfortably in a two door coupe. As soon as Mark was free Bill explained to Mark which cars might suit my life style. Great team work and no pressure More

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