Bill Harada
Bill Harada at MINI of St Louis

Bill Harada | Page 21

Motoring Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

Contact Me
5.0
222 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

30 yrs, 8 mos

Languages Spoken

Japanese Japanese

5.0

222 Reviews

Write a Review

222 Reviews of Bill Harada

April 26, 2017

Dealership Rating
Employee Rating

very happy with the car, the experience and the dealer my wife and I purchased a mini from Bill Harada last month... Bill was very very good in making sure that we get everything we asked for in that deal. More

by jerrylis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 26, 2017

Dealership Rating
Employee Rating

good over all bill was very friendly and easy to talk to. was not high pressure. answered all of questions i had about the car. let me drive the countryman and assi More

by fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 25, 2017

Dealership Rating
Employee Rating

A wonderful experience! I have bought a number of new cars over the years. My car buying experience at MINI of ST Louis was by far the best; it was both personal and pleasura More

by CCS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Westfall, Joel- Finance- great!

April 25, 2017

Dealership Rating
Employee Rating

Pre-Owned Purchase Had a great experience at Mini of St. Louis purchasing a pre-owned vehicle. Bill and Neil are very knowledgable and personable. Everyone at the dealer More

by TULSAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Westfall

April 25, 2017

Dealership Rating
Employee Rating

Love my new Mini! We just purchased a Mini 4 door hardtop and had a wonderful experience dealing with Mini of St. Louis. Bill Harada made the process of picking a car More

by JJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Neil Westfall

March 26, 2017

Dealership Rating
Employee Rating

Great buying experience Came in because my previous car had died shortly before I was going on a long road trip. Salespeople were friendly and knowledgeable. Overall, a rea More

by kmoore321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 25, 2017

Dealership Rating
Employee Rating

Would you do it I was told by our salesman Bill Harada that the only way his manager, Neil Westfall, would agree to a price was for us to give Bill a 5 Star Rating on More

by not happy
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Neil Westfall

Apr 13, 2017

MINI of St Louis responded

I apologize for the impression that you were given based on this review. Our policy is not to intimidate or cajole customers into providing top reviews as a prerequisite of doing business with us. We work very hard to provide superior service to customers and appreciate it when they VOLUNTARILY share their experiences on-line. We have earned the award for being the DealerRater top MINI dealer in the nation for the last three years running based on our customer satisfaction ratings with almost 600 reviews. Our people are trained to respectfully ask for a review if the customer indicates they were impressed by the service they received. Again, I am sorry that we did not effectively communicate this point to you. Please call me at 314-880-8411 if there is anything I can do to make up for your inconvenience and frustration with us. Kevin Dwyer General Manager

Mar 27, 2017

MINI of St Louis responded

Hi, We are very sorry to hear that you are not happy. We definitely strive to offer the best customer service to all our customers. Can you give me more details of what happened, did you purchase a vehicle? Could you supply your name and phone number so we can follow up with you? Thank you.

Mar 29, 2017

not happy responded

Karl Koenigsfeld 314-575-9538. Did not buy a car because of the ultimatum we were given. If the general manager wants to call me that is fine.

March 18, 2017

Dealership Rating
Employee Rating

Best Experience Ever! I hate shopping for cars! I always feel like I am being taken advantage of no matter what deal is finally made. HOWEVER, with this particular dealer More

by vpilcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Logue

March 10, 2017

Dealership Rating
Employee Rating

Great buying experience They have a "can do" attitude; Bill Harada was extremely helpful and did an outstanding job to deliver the vehicle to meet my schedule. Thanks Bill. More

by Thomas Ksiazek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 03, 2017

Dealership Rating
Employee Rating

Great Experience Very accommodating, very knowledgeable, attentive to our needs. Salesman Bill was great. Good people all around. They worked with us to get us near ou More

by WUGUMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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