Bill Harada
Bill Harada at MINI of St Louis

Bill Harada | Page 21

Motoring Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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5.0
224 Reviews

Dealership Experience

14 yrs, 7 mos

Industry Experience

30 yrs, 9 mos

Languages Spoken

Japanese Japanese

5.0

224 Reviews

Write a Review

224 Reviews of Bill Harada

May 27, 2017

Dealership Rating
Employee Rating

Great Car Buying Experience. Working with the staff at Mini of St. Louis has been wonderful. I actually purchased 2 Countryman's in 3 months. I totaled the first one, and immedia More

by Sally A Manson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Westfall, Mary McDonnell,

May 17, 2017

Dealership Rating
Employee Rating

Good deal in a pleasant dealership Bill Harada was very helpful in assisting me to get a good deal on a great car. There was no sales pressure and I felt I got a good deal on my trade i More

by Jane S
Friendliness
Price
Recommend Dealer
Yes

April 26, 2017

Dealership Rating
Employee Rating

very happy with the car, the experience and the dealer my wife and I purchased a mini from Bill Harada last month... Bill was very very good in making sure that we get everything we asked for in that deal. More

by jerrylis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 26, 2017

Dealership Rating
Employee Rating

good over all bill was very friendly and easy to talk to. was not high pressure. answered all of questions i had about the car. let me drive the countryman and assi More

by fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 25, 2017

Dealership Rating
Employee Rating

A wonderful experience! I have bought a number of new cars over the years. My car buying experience at MINI of ST Louis was by far the best; it was both personal and pleasura More

by CCS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Westfall, Joel- Finance- great!

April 25, 2017

Dealership Rating
Employee Rating

Pre-Owned Purchase Had a great experience at Mini of St. Louis purchasing a pre-owned vehicle. Bill and Neil are very knowledgable and personable. Everyone at the dealer More

by TULSAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Westfall

April 25, 2017

Dealership Rating
Employee Rating

Love my new Mini! We just purchased a Mini 4 door hardtop and had a wonderful experience dealing with Mini of St. Louis. Bill Harada made the process of picking a car More

by JJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Neil Westfall

March 26, 2017

Dealership Rating
Employee Rating

Great buying experience Came in because my previous car had died shortly before I was going on a long road trip. Salespeople were friendly and knowledgeable. Overall, a rea More

by kmoore321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 25, 2017

Dealership Rating
Employee Rating

Would you do it I was told by our salesman Bill Harada that the only way his manager, Neil Westfall, would agree to a price was for us to give Bill a 5 Star Rating on More

by not happy
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Neil Westfall

Apr 13, 2017

MINI of St Louis responded

I apologize for the impression that you were given based on this review. Our policy is not to intimidate or cajole customers into providing top reviews as a prerequisite of doing business with us. We work very hard to provide superior service to customers and appreciate it when they VOLUNTARILY share their experiences on-line. We have earned the award for being the DealerRater top MINI dealer in the nation for the last three years running based on our customer satisfaction ratings with almost 600 reviews. Our people are trained to respectfully ask for a review if the customer indicates they were impressed by the service they received. Again, I am sorry that we did not effectively communicate this point to you. Please call me at 314-880-8411 if there is anything I can do to make up for your inconvenience and frustration with us. Kevin Dwyer General Manager

March 18, 2017

Dealership Rating
Employee Rating

Best Experience Ever! I hate shopping for cars! I always feel like I am being taken advantage of no matter what deal is finally made. HOWEVER, with this particular dealer More

by vpilcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Logue

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