Bill Harada | Page 5

Amazing experience. I always dread going to a dealership, however Bill and the other employees were so helpful, straightforward, honest, and they didn't push us into an I always dread going to a dealership, however Bill and the other employees were so helpful, straightforward, honest, and they didn't push us into anything. In the end, we ended up trading in our vehicle for our first Mini. This was by far the best experience I've ever had at a dealership! More

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Everyone at Mini St. Louis went out of their way to accommodate me and be sure that my vehicle was serviced properly. Louis went out of their way to accommodate me and be sure that my vehicle was serviced properly. More

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Professional, Courteous, Knowledgeable, Helpful, and goes way beyond expectations. Vehicle is done in a timely manner, with a nice place to wait! way beyond expectations. Vehicle is done in a timely manner, with a nice place to wait! More

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Great dealership. No pressure to purchase. I worked specifically with Bill Harada. He encouraged me to take my time to find the right vehicle and keep in contact via p No pressure to purchase. I worked specifically with Bill Harada. He encouraged me to take my time to find the right vehicle and keep in contact via phone/email throughout the entire buying process. There was a lot of uncertainty with vehicle inventory and he helped me build/price the car that I wanted in a very calm, friendly fashion. Once it came to signing all the documents, I dealt with Matt Viero who couldn’t have been more knowledgeable and helpful. He made the transaction quick and efficient. More

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I purchased a used convertible Mini Cooper from Mini of STL four months ago and LOVE it! Bill Harada took great care and made the purchase easy and fun. When the outside temperature dropped, my tires neede STL four months ago and LOVE it! Bill Harada took great care and made the purchase easy and fun. When the outside temperature dropped, my tires needed air and Bill personally filled my tires accordingly. I had my first service experience today. Arman and Mary provided EXCEPTIONAL customer service. This is a wonderful full-service dealership. Thank you! More

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Bill Harada was an excellent salesman. Very kind and no pressure. I highly recommended him. Very kind and no pressure. I highly recommended him. More

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We have had nothing but positive experiences with Mini of St. Louis, from the sales department to the service department. Bill started off our relationship with Mini of St. Louis with a straightforward no p St. Louis, from the sales department to the service department. Bill started off our relationship with Mini of St. Louis with a straightforward no pressure enjoyable sales interaction. Arman is one of the most professional, competent, and honest service reps I have worked with. I have not met the service technicians but have viewed their videos and have the same confidence in them as I do for the rest of the service department. We have and will continue to recommend Mini of St. Louis. Dale & Candy, Rolla MO More

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Our family is very thankful for Mini of STL! They are more than just another car dealership! Service is top notch, professional & the service team have become friends! We've been customers fo They are more than just another car dealership! Service is top notch, professional & the service team have become friends! We've been customers for many years & will continue to be customers due to the way they treat their customers. A special shout out to Carrie, Arman, Mary, Bill & the rest of the team! Also, very grateful for the loaner cars to drive, since we live several hours away. Makes the trip worthwhile, since we can run errands while our car is being serviced! More

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Have been coming here for years, always enjoy purchase experience and friendly transparent service I receive! experience and friendly transparent service I receive! More

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Just purchased a new Clubman, my second Mini. Excited to be back with the brand, loved everything about this purchase process! Excited to be back with the brand, loved everything about this purchase process! More

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