Representative was responsive, pleasant, and assisted
with any concerns. I would definitely work with him again.
with any concerns. I would definitely work with him again.
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by Kathy
May 29, 2023 -
Mercedes-Benz of Loveland responded
Hi Kathy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
When purchasing a premium car I would expect premium
service, but it was below average. I had to call for status multiple times. It took way too long for service( 4 days for a radio software upgrade) wa
service, but it was below average. I had to call for status multiple times. It took way too long for service( 4 days for a radio software upgrade) way too long. I'm very disappointed.
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by bobz3
Service Price Transparency
Other Employees Tagged:
Jason Quintana
Nov 16, 2022 -
Mercedes-Benz of Loveland responded
Bobz3, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (970) 744-2279 to share more details about your visit so we can make things right.
Great sales staff, BILL H, knew the product in detail,
provided sound recommendations, timely, professional, and a pleasure to deal with .
provided sound recommendations, timely, professional, and a pleasure to deal with .
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by Rossco
May 19, 2022 -
Mercedes-Benz of Loveland responded
Hello Rossco, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Loveland. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!
Bought a new van there January of 2022 and it was
supposed to be converted before being shipped and now I am having to pay the cost of getting it to a conversion shop next there was a recall of the v
supposed to be converted before being shipped and now I am having to pay the cost of getting it to a conversion shop next there was a recall of the van and I made an appointment to get it fixed at Loveland the day before the appointment they said I would either have to leave the van there 2 weeks or reschedule 8 weeks out - I called Westminster Mercedes they got me in after a couple days and it took 1.5 hours - go to Westminster Mercedes
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by mrau
Bill and Felipe were awesome.
Our first Mercedes, not last. We loved our 1300 mile drive home to Montana
Our first Mercedes, not last. We loved our 1300 mile drive home to Montana
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by mike.wolstein
May 11, 2022 -
Mercedes-Benz of Loveland responded
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Loveland. We hope you have a great day!
Very professional and a pleasure to deal with when
purchasing my 2022 Sprinter Crew. There was no pressure and the transaction was quick.
purchasing my 2022 Sprinter Crew. There was no pressure and the transaction was quick.
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by George
Apr 05, 2022 -
Mercedes-Benz of Loveland responded
Hi George, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Chase Albright helped us navigate the ordering and buying
process for our Sprinter, great experience.
process for our Sprinter, great experience.
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by prettynotgood
Other Employees Tagged:
Chase Albright
Mar 23, 2022 -
Mercedes-Benz of Loveland responded
Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Loveland. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Worked with Bill H. in securing a '21 4x4 sprinter van.
It took longer than expected due to supply chain issues in '21 with MB. Bill communicated with me throughout the process and we were finally able t
It took longer than expected due to supply chain issues in '21 with MB. Bill communicated with me throughout the process and we were finally able to take delivery. I appreciated his efforts during a difficult situation.
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by jrosga
Jan 16, 2022 -
Mercedes-Benz of Loveland responded
Hello, thank you for your positive review. We're glad to hear that you found Bill here at Mercedes-Benz of Loveland so helpful in the purchase of your new vehicle. Please don't hesitate to reach out to us if there's anything more we can do!
Great, low pressure sales team. They were very helpful
and easy to work with! Much appreciated!
and easy to work with! Much appreciated!
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by blű
Other Employees Tagged:
Chase Albright
Nov 30, 2021 -
Mercedes-Benz of Loveland responded
Hi, thank you so much for your feedback about Mercedes-Benz of Loveland! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!
I would definitely do business with Mercedes-Benz of
Loveland again. Even with the current situation with regards to the COVID-19 virus they were still very professional and efficient. Bill and Alex wer
Loveland again. Even with the current situation with regards to the COVID-19 virus they were still very professional and efficient. Bill and Alex were very helpful and able to answer all my questions
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by Chione
Other Employees Tagged:
Alex Clarke
Apr 24, 2020 -
Mercedes-Benz of Loveland responded
Chione, thank you for your great feedback! Our team here at Mercedes-Benz of Loveland sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any further questions, please give us a call. We're always happy to help!