Bill Maki | Page 2

Simply “outstanding” support, service, and accommodation to their customers! From the moment I walked through the Marcotte Ford dealership door I was greeted promptly by an “excellent” sales representative to their customers! From the moment I walked through the Marcotte Ford dealership door I was greeted promptly by an “excellent” sales representative who heard and helped me with my car needs, requirements, and budget that I could not deviate from, passed the requirements forward to other pertinent staff, and they all went to work reviewing and crunching numbers to help “me” get into the car of my desires. The Marcotte Ford staff spells it right, “Excellent, Outstanding Customer Service”. Thank you Marcotte Ford staff for a job well done! From a well satisfied customer. More

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Great experience salesman was very helpful with information and options… unlike other dealerships there was zero pressure felt from the salesman ! Will buy car from Marcotte again in the future ! information and options… unlike other dealerships there was zero pressure felt from the salesman ! Will buy car from Marcotte again in the future ! More

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Just purchased our 3rd vehicle from Marcotte Ford. Have been customers for 12+ years. It was great to work with Andre and Bill. They were very helpful in making the process easy and timely. Andre even Have been customers for 12+ years. It was great to work with Andre and Bill. They were very helpful in making the process easy and timely. Andre even came in on his day off to make sure we had everything we needed at pick up. Thanks again guys! More

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I had an outstanding experience working with Andre at Marcotte Ford. He was professional, knowledgeable, and never made me feel pressured throughout the entire process. I had been comparing multiple Rapt Marcotte Ford. He was professional, knowledgeable, and never made me feel pressured throughout the entire process. I had been comparing multiple Raptors at different dealerships, and Andre was patient, answered all of my questions honestly, and worked hard to earn my business by beating a competing offer. He made the buying process straightforward and transparent, and I always felt like he was advocating for me rather than just trying to make a sale. If you’re looking for someone who is responsive, easy to work with, and genuinely cares about customer satisfaction, I highly recommend asking for Andre. Thanks again for making this such a great experience! More

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The service at Marcotte Ford was outstanding. Our salesperson Andre Bernatchez was professional , courteous and very interested in our needs. He was quick and moved the process along at a speed Our salesperson Andre Bernatchez was professional , courteous and very interested in our needs. He was quick and moved the process along at a speed that was comfortable. Our Business Manager Bill Maki was professional, thorough and efficient. This is the second timer he has helped us to get into a new car. And I know that next time I will ask for him by name. Both Andre and Bill were personable and cared about what we needed more than just completing a task. Bill treated us like family. It was clear that the Marcotte dealership was a Holyoke family owned business concerned about the community and their customers. I am not sure but I think this is our fifth or sixth car from Marcotte and Ford. We are fully satisfied with our experience and love our new Bronco Sport! More

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Such a wonderful experience here! Everyone was so kind, Andrew was absolutely amazing and made the process seamless! Everyone was so kind, Andrew was absolutely amazing and made the process seamless! More

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Friendly knowledgeable staff. No pressure to buy. I was treated with respect. Highly recommend Marcotte Ford for your next vehicle. Thank you Andre, Cris, and Bill. No pressure to buy. I was treated with respect. Highly recommend Marcotte Ford for your next vehicle. Thank you Andre, Cris, and Bill. More

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I had a great experience purchasing my vehicle from this dealership. The entire process was smooth, straightforward, and stress-free from start to finish. Andrew was friendly, knowledgeable, and made sure a dealership. The entire process was smooth, straightforward, and stress-free from start to finish. Andrew was friendly, knowledgeable, and made sure all of my questions were answered without any pressure. More

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I had an outstanding experience buying my new Ford Explorer from Andre at Marcotte Ford. From the moment I walked in, Andre was professional, knowledgeable, and genuinely focused on making sure I foun Explorer from Andre at Marcotte Ford. From the moment I walked in, Andre was professional, knowledgeable, and genuinely focused on making sure I found the right vehicle for my needs. He made the entire process smooth, stress-free, and never made me feel pressured. Andre took the time to answer all of my questions, explained every step clearly, and went above and beyond to ensure I was completely satisfied with my purchase. His honesty, attention to detail, and excellent customer service really set him apart. If you’re looking for a new vehicle, I highly recommend asking for Andre at Marcotte Ford. He made buying my Explorer an enjoyable experience, and I couldn’t be happier with both the service and my new SUV. Thank you, Andre! More

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Marcotte Ford, Andre, Bill, and Myron took incredible care of us- again! We are beyond grateful to have our “car family” and we know we’ll be treated with honesty, humor, and kindness every time we walk care of us- again! We are beyond grateful to have our “car family” and we know we’ll be treated with honesty, humor, and kindness every time we walk through the Marcotte doors. Thank you, thank you, thank you! More

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