Pleasant and very accommodating .
I was able to get an appointment very quickly. The service rep was able to explain the situation in full detail .
I was able to get an appointment very quickly. The service rep was able to explain the situation in full detail .
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by Chris0808
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark O'Mally
Jun 26, 2024 -
Nucar Chevrolet of Woburn responded
Thank you for your feedback! We're pleased to hear that you had a pleasant and accommodating experience with us. Providing quick appointments and detailed explanations is important to us. We appreciate your business and look forward to serving you again!
People pleasant.
Only concern is waiting 2 hours for an oil change when you have an appointment.
Only concern is waiting 2 hours for an oil change when you have an appointment.
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by arichardson726
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark O'Mally
Jun 21, 2024 -
Nucar Chevrolet of Woburn responded
Thank you for your feedback. We apologize for the extended wait time during your recent oil change appointment. Your time is valuable to us, and we're reviewing our processes to improve scheduling efficiency.
We appreciate your patience and hope to provide a quicker service experience in the future.
Dealership was incredible responsive and understanding
when I had an issue with my new car. Very customer service oriented.
when I had an issue with my new car. Very customer service oriented.
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by MEGAN.D.RUSSEL
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Gatto, Tony
Honest Efficient Fast & Tech Savy
Easy to book the
appointment & good customer service with a clean and comfortable waiting area
appointment & good customer service with a clean and comfortable waiting area
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by KENROBREED
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark O'Mally
Jun 12, 2024 -
Nucar Chevrolet of Woburn responded
We appreciate your feedback! We are so glad to hear you found the booking process easy and enjoyed our customer service and facilities. Thank you for choosing us and sharing your experience!
Had a Sevice appointment with them first thing in the
morning. Took me rite in and said it would be ready in one to one and a half hours. It was completed in that time so I could go to work. They messag
morning. Took me rite in and said it would be ready in one to one and a half hours. It was completed in that time so I could go to work. They messaged me every step of the way. Very happy with this dealership. Would recommend it to anybody.
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by Mjn6191965
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark O'Mally
Jun 12, 2024 -
Nucar Chevrolet of Woburn responded
Thank you for sharing your experience! We're glad we could get you back on the road quickly and keep you updated along the way. Your recommendation means a lot to us. We appreciate your support and look forward to serving you again in the future!
Courteous personnel waiting to assist you with any issues
you may encounter with your vehicle. Can’t beat the 20 year/200k power train warranty.
you may encounter with your vehicle. Can’t beat the 20 year/200k power train warranty.
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by RTFOLGER
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark O'Mally, Ismael
Jun 12, 2024 -
Nucar Chevrolet of Woburn responded
Thank you for your kind words! Our team is always here to help make your vehicle experience as smooth as possible. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your feedback!
Staff extremely nice and friendly!
! My car was repaired in a very reasonable time! Thank you for the uber, i had no other means!! 😀
! My car was repaired in a very reasonable time! Thank you for the uber, i had no other means!! 😀
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by SBARNES29
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark O'Mally
May 31, 2024 -
Nucar Chevrolet of Woburn responded
We're delighted to hear about your positive experience! Providing excellent service and convenience is our goal, and we're glad our staff could assist you. Thank you for your feedback, and we look forward to serving you again in the future!
Horrible, always keep my car for weeks, one instance they
fixed my side steps three times within a few months under warrenty for same problem then 4th time said the warrenty didn't cover it, there answer the
fixed my side steps three times within a few months under warrenty for same problem then 4th time said the warrenty didn't cover it, there answer then was either I replace em for 2000$ or unplugg em and leave them open, so never got them fixed I was so sick of dealing with them I gave up, another time destroyed my bumper , no idea they did fix it, but beat it up pretty bad, terrible customer if I could ide rate them lower, worst I've ever dealt with, just being honest
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by THEGENERAL80
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2024 -
Nucar Chevrolet of Woburn responded
We're truly sorry to hear about your negative experiences. Your feedback is invaluable to us, and we take your concerns seriously. We strive to provide the highest level of service and will address these issues internally to prevent similar situations in the future. If there's anything we can do to rectify the situation or improve your experience, please don't hesitate to reach out to us at 781- 935-2000. Thank you.
Came in little early for my oil change and ended taking
right in and shortly they were done . Also the salesman checked up us and see how things are going.
right in and shortly they were done . Also the salesman checked up us and see how things are going.
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by FURMAN999
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark O'Mally
May 28, 2024 -
Nucar Chevrolet of Woburn responded
Thank you for sharing your experience! We're pleased to hear that your oil change was completed promptly and that our salesman checked in to ensure your satisfaction. Your feedback is appreciated, and we're here for any future automotive needs you may have. See you next time!
Service writer was friendly and knowledgeable.
Not sure why but I made the 1st appointment @7:30 and there were 8 other cars there @ 7:30. That's why it took almost 2 hours for an oil change.
Not sure why but I made the 1st appointment @7:30 and there were 8 other cars there @ 7:30. That's why it took almost 2 hours for an oil change.
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by w.pappalardo
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark O'Mally
May 20, 2024 -
Nucar Chevrolet of Woburn responded
Thank you for your review! We're glad to hear that our service writer was friendly and knowledgeable. We apologize for any inconvenience caused by the wait time for your oil change. We'll review our scheduling process to ensure a smoother experience for our customers in the future. If you have any further feedback or concerns, please don't hesitate to reach out to us at 781-935-2000. We appreciate your understanding and value your business!