Bill Savage | Page 8

Good serviceman. They met me immediately and got the service started right away. I’m thankful that they have taken care of my car since the date of purchase. service started right away. I’m thankful that they have taken care of my car since the date of purchase. More

by READRE Verified Customer Verified Customer

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I had a very good experience with the service managers. My car was having problems and they made me feel better about resolving the issue. Very thankful for the managers. My car was having problems and they made me feel better about resolving the issue. Very thankful for the managers. More

by JAMIPIE1419 Verified Customer Verified Customer

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I do not have a problem with community Honda except that it took 5hrs to change oil, transmission fluid, rotate tires & change rear brakes. They do not account for people’s time. They allow 90 minutes just it took 5hrs to change oil, transmission fluid, rotate tires & change rear brakes. They do not account for people’s time. They allow 90 minutes just for an oil change. That’s an hour longer than most places allow. Can I go somewhere else? Actually, no I can’t. Honda has designed their vehicles so you have to go to a dealership to have certain services done. I tried to go to other places of service but was told by all that Honda dealerships are the only places that have the proper equips/tools to service my vehicle. COMMUNITY HOMDA NEEDS TO BE MORE RESPECTFUL OF OTHERS TIME More

by Pissed Verified Customer Verified Customer

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They’re pro customer with a smile they made feel you are important to us so let us help you I like that thanks Honda important to us so let us help you I like that thanks Honda More

by BAKER.JAXDALE55 Verified Customer Verified Customer

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Straight forward. Honest. I feel they do good work. Only suggested service that was needed or manufacturer recommended. I would continue to utilize this service department as long as I feel they’re trying t suggested service that was needed or manufacturer recommended. I would continue to utilize this service department as long as I feel they’re trying their best. More

by LEAHY-J Verified Customer Verified Customer

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I did not have an appointment because I had a flat tire. However I don’t think is should take 3 hours to put new tires on align balance and but a new battery in. Way to long. However I don’t think is should take 3 hours to put new tires on align balance and but a new battery in. Way to long. More

by SUE.MARKEL Verified Customer Verified Customer

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I called and got an appt. to have an oil change. I got there on time and the service center was jammed! There were two service clerks in the outer room and I told them what I was there for. One of them t there on time and the service center was jammed! There were two service clerks in the outer room and I told them what I was there for. One of them told me to go in the waiting area and they will come and talk to me. After an hour I looked out and my car was still sitting there not being worked. I went out to talk to the same service clerks and the one guy said I should have waited in line. I have done that in the past for service, but the other guy said for me to go wait in the waiting room. I was very unhappy, but the other guy got things rolling and had my car brought in for the oil change. I told him that I bought my certified used car in August from Community. I was told that my first 2 oil changes were free. I showed him my Certified card, but it wasn't coming up in your computer as free. This was very upsetting and I asked to talk to the service manager who said to give it to me free as I was promised. I am thinking about getting my future service needs done at another dealer to avoid the hassles I went through at Community. If I do come back for service, I hope they will keep their promise and give me my 2nd oil change free as I was promised. I've been going to Community for 6 years. More

by Brook Verified Customer Verified Customer

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Fast service Had a new key made. Said it would take hour to program it. Took less than 30 minutes, still charged me for full hour. $205 for one key is outrageous. Had a new key made. Said it would take hour to program it. Took less than 30 minutes, still charged me for full hour. $205 for one key is outrageous. Had no choice but to pay it. Service guy was very good. He had no choice. More

by WDCRK Verified Customer Verified Customer

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New car It was an easy deal and they did everything to ensure a great deal and a great price. Thanks to all involved and happy holidays. It was an easy deal and they did everything to ensure a great deal and a great price. Thanks to all involved and happy holidays. More

by JLO43 Verified Customer Verified Customer

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Exceptional service Exceptional service! I always feel like they care about what I need and don't take advantage of the situation. Great price and coupons always availab Exceptional service! I always feel like they care about what I need and don't take advantage of the situation. Great price and coupons always available More

by MAHMAD2 Verified Customer Verified Customer

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