Bill Shaw
Pre-Own Sales Direcor
Arrigo Dodge Chrysler Jeep RAM West Palm Beach
6500 Okeechobee Boulevard
West Palm Beach, FL 33411
Languages Spoken
English
6 Reviews
Write a Review6 Reviews of Bill Shaw
April 19, 2024
I couldn't be more happy with my experience and purchase at Arrigo CDJR in West Palm Beach. at Arrigo CDJR in West Palm Beach. More
Other Employees Tagged: Gerry Chute, Nelson Baez
December 01, 2023
Bryan Herman and all the people at Arrigo treated me with the upmost professionalism GREAT experience the upmost professionalism GREAT experience More
Other Employees Tagged: Vince Leone, Bryan Herman, Michelle Church, Ordel Goldson, Jimmy Noel, Bill Power , Danilo Correa, Cornell
August 26, 2023
I am happy to say that in spite of some initial hiccups with my previously enjoyed 2022 Grand Wagoneer, the management, service department and sales moved heaven and earth to remedy the issues with my vehi with my previously enjoyed 2022 Grand Wagoneer, the management, service department and sales moved heaven and earth to remedy the issues with my vehicle and get me back on the road as quick as possible. My salesperson Shane Mallonee was responsive even on his day off and got into gear the moment he heard I was having issues with my vehicle and saw through with what he said he was going to do until I was back in my vehicle and down the road. Bill Shaw in management called me directly after my previous review and assured me that he would be following up personally with my vehicle and working with the service department to make sure I got back into it before my roadtrip tomorrow. Also, he added me to a group text with the service advisor working on my vehicle and himself in the chat with me, so we could all be on the same page together. This is excellent customer service and represents something rarely found in the car business or anywhere else. In the service side, Calvin and Mike did a great job staying in communication with me and letting me know where parts were in transit and what was being down to remedy the issues I was having with my vehicle. Mike went on a test drive with me after I returned to retrieve the vehicle to personally show me what had been done and to see that the vehicle was driving correctly. All around I had a fantastic experience with this purchase and even with the service issues with the vehicle, I'm assured in knowing that in the future if something presents itself, these folks are going to be in my corner to make sure I'm back on the road as quickly and agreeably as possible. More
Other Employees Tagged: Calvin McCreary, Mike Amato, Shane Mallonee, Mike Roberson
February 20, 2023
They worked very hard to get us into a vehicle with in our budget. Exceeding all expectations ! our budget. Exceeding all expectations ! More
Other Employees Tagged: Bryan Herman
January 03, 2023
Excellent customer service from phone calls to financing. Vehicle prep, instructional car details and settings. Great experience Vehicle prep, instructional car details and settings. Great experience More
Other Employees Tagged: Danielle Woolverton , Jesus Vergara
December 29, 2022
Service Advisor Alex Bono always professional & courteous. Cares about his customers, keeps me updated on status of vehicle repair, etc courteous. Cares about his customers, keeps me updated on status of vehicle repair, etc More
Other Employees Tagged: Jon Marrero Mesa, Alexander Bono