
Bill has been in the automotive business since 1995. He joined the Koons organization in December of 2014 and enjoys helping customers understand their vehicles and enjoys providing them with exceptional service. Bill also enjoys the eastern shore way of life. He and his wife Jolie have 3 children, Alex, Tori and Garrett and reside in Denton, MD. In his free time his interests are sports, hunting, fishing, boating and anything outdoors.
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Write a Review14 Reviews of Bill Shull
October 13, 2025
The service was great and not a long wait. I will be coming back again I will be coming back again More
Other Employees Tagged: Jimmy Musto, John Chalupa, Charlie Cauffman
October 13, 2025
Your left and right hands are clearly out of sync, and your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment for another service the day after I had my car serviced. Nobody is on the same page. I also had an earlier appointment for my car to be picked up for service; they did not show up, and then I got a call that I had missed my appointment. Overall, I now know purchasing the service when buying a car is not worth it. More
Other Employees Tagged: Jan Ewing, Jimmy Musto, John Chalupa, Charlie Cauffman, JT Thompson, David Bradley, Kevin Deshields, Paula Hill
October 13, 2025
Great service and enjoyable to deal with. Service takes a little time but I do feel confident in the quality of the repairs Service takes a little time but I do feel confident in the quality of the repairs More
Other Employees Tagged: Jimmy Musto, John Chalupa, Charlie Cauffman, Loren Mayr
April 23, 2025
Everyone there was friendly and knowledgeable, I was especially appreciative of how easy the made it for me to reschedule when a schedule conflict came up ! especially appreciative of how easy the made it for me to reschedule when a schedule conflict came up ! More
Other Employees Tagged: Jimmy Musto, John Chalupa, Charlie Cauffman
March 05, 2025
Rachel Coyne was extremely accommodating and informative on what needed to be to be done to my car. Waiting room comfortable. on what needed to be to be done to my car. Waiting room comfortable. More
Other Employees Tagged: Jimmy Musto, John Chalupa, Charlie Cauffman
January 24, 2025
I'm surprised that the dealer did not even vacuum the car when they had it for service. And they don't wash it. I understand that, but not vacuuming the car. That's reallisa Bryson, so we'll have a the warra when they had it for service. And they don't wash it. I understand that, but not vacuuming the car. That's reallisa Bryson, so we'll have a the warranty service. Is it really? I'm not much value. It has been swept aside. And now are they going to go for a more traditional defensive approach of seeking UK references and determine. More
Other Employees Tagged: Jimmy Musto, John Chalupa, Charlie Cauffman
September 16, 2024
Everyone is very nice there an service team did my 10,000 mile service great mile service great More
Other Employees Tagged: Jimmy Musto, John Chalupa, Charlie Cauffman
January 31, 2024
Been going to this dealer for about 16 years and have always experienced great staff and service . always experienced great staff and service . More
Other Employees Tagged: Jimmy Musto, John Chalupa, Charlie Cauffman
August 06, 2023
Staff was very courteous and helpful and the service was completed in a timely manor completed in a timely manor More
Other Employees Tagged: Jimmy Musto, John Chalupa, Charlie Cauffman
December 03, 2022
Best Toyota dealer ever. I’m 89 and have owned 6 Toyotas. None of the other dealers have been as courteous, knowledgeable, reliable and trustworthy. Their pickup and return s I’m 89 and have owned 6 Toyotas. None of the other dealers have been as courteous, knowledgeable, reliable and trustworthy. Their pickup and return services is unparalleled. More
Other Employees Tagged: Jan Ewing, Jimmy Musto, John Chalupa, Charlie Cauffman, JT Thompson, David Bradley, Kevin Deshields, Paula Hill, Loren Mayr