Bill Stoufer | Page 6

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that your visit to Parks Ford was both professional and efficient. It’s great to know that Bill Stoufer and our mechanical team were able to complete your service and wash your vehicle in less time than expected. We appreciate your business and look forward to assisting you with your vehicle in the future. If there is ever anything more we can do for you, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear you find our service reliable, our facility comfortable, and that you always feel welcome. It’s great to know our convenient location and pick-up and delivery options add to your experience. We truly appreciate your business and look forward to assisting you again. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re thrilled to hear Bill has been your advisor for over 10 years and continues to make you feel like family. His attention to detail and willingness to take the time to explain everything truly sets him apart. A “10 out of 5” is high praise; we appreciate your loyalty and kind words. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear Bill was attentive and professional, kept you informed throughout the inspection, and helped get your car back the same day. We appreciate your business and look forward to assisting you again. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear your experiences at Parks Ford in Gainesville are consistently positive. We understand the confusion regarding the additional services that were discussed but not completed, and we appreciate your understanding since you were not charged. Your perspective is valuable, and we’ll use it to help ensure expectations are clearer moving forward. It’s great to know Bill took care of you as your service advisor, and we look forward to servicing your vehicle again. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re so glad to hear you love bringing your car to Parks Ford for service and that Bill consistently takes the time to listen, answer your questions, and clearly explain what’s needed. It means a lot to know you chose to schedule service with us specifically because of the care Bill provides. We truly appreciate your trust and look forward to servicing your vehicle again. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear the service was good and the overall pricing felt fair. We understand your concern regarding the cost of the wiper blade and the recommendation for rear brakes at 30,000 miles. If you’d like to provide any additional context or need clarification on those recommendations, please feel free to reach out to me directly, I’d be happy to review it with you. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We understand how frustrating it can be to have to bring your vehicle back multiple times before an issue is fully diagnosed and repaired. We appreciate you sharing this with us. If you’re open to it, please feel free to reach out to me so we can review the situation, gain clarification, and see how we can help improve your experience moving forward. Austin Hundt Cell: 352-262-4923

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear that whether it’s been for routine oil changes or more complicated work, our team has been upfront and provided good service. It’s great to know Bill took good care of you as your service advisor. We appreciate your trust and look forward to seeing you again. Austin Hundt Cell: 352-262-4923