Bill Thorpe | Page 14

Easy to work with and worth the drive We recently purchased a used Toyota Highlander from Byers Ford and had a very good experience. Josh was very helpful throughout the whole buying proce We recently purchased a used Toyota Highlander from Byers Ford and had a very good experience. Josh was very helpful throughout the whole buying process and everyone was very nice and there were no pushy sales people here at all. The price was very reasonable and the car was in excellent condition. The detailing on it was so good that it almost looked brand new and several people have asked me if it was a new model. We drove from out of state and I had been in communication with other dealers closer to home and found them to be annoying, sending numerous emails and texts and calls but this was not the case at Byers. Our dealings were professional and timely. They knew we wanted to drive back to Kansas and they did their best to speed the process along so we could be on our way. My husband always dreads buying cars but this was the easiest experience we have had in awhile. We really appreciated the fact that we didn’t have to haggle. My only complaint was that the vehicle was advertised as a higher grade model than it actually was and I was quite disappointed as it was really what I was looking for which is why we drove so far to get it. We went ahead and purchased because it was a good car and it was a fair price, even for the lower model grade. The extended warranty is good and covers just about everything- we probably paid more for that than we should have and hopefully we won’t need it but our experience generally has been that they are worth the cost so we felt inclined to purchase it. It was far away, but I would be willing to make the drive and buy from these guys again. More

Print

Local salesperson who really knew his customer's needs We appreciated the experience and knowledge of the sales associate. There was no high pressure and we felt he was genuinely interested in our needs We appreciated the experience and knowledge of the sales associate. There was no high pressure and we felt he was genuinely interested in our needs. As a plus, he lives local to our home and worked with us on several buying options, providing us with excellent information regarding our new Ford Truck purchase. More

Print

Great Teamwork @Byers Ford! I have absolutely nothing negative to say about the sales staff, and management, at this dealership. They understood what soccer family of 5 alike. I I have absolutely nothing negative to say about the sales staff, and management, at this dealership. They understood what soccer family of 5 alike. I highly recommend Steve Cousins if you are needing any help with choosing the right vehicle.  His knowledge and attention to detail will make your buying experience a positive one. More

Print

Great Experience First car we have bought from them. Got the exact car we wanted for great price. Very quick and easy. Will buy again from them in a few years. First car we have bought from them. Got the exact car we wanted for great price. Very quick and easy. Will buy again from them in a few years. More

Print

Awesome Josh Chadwick was the best! Very helpful, well informed and so nice!! We will recommend him and the dealership to our friends and family. Thanks Jo Josh Chadwick was the best! Very helpful, well informed and so nice!! We will recommend him and the dealership to our friends and family. Thanks Josh!!! More

Print

My Ford experience at Byers Courteous sales people and accommodating management. Easy to talk to and patience answering questions. I just want to say thanks to all for a great e Courteous sales people and accommodating management. Easy to talk to and patience answering questions. I just want to say thanks to all for a great experience. I got plenty of help with all the accessories on my 2017 Explorer Limited. More

Print

Relaxed and comfortable environment Relaxed sales experience and comfortable environment. Our Sales Specialist was very friendly and laid back. It was a comfortable experience from all Relaxed sales experience and comfortable environment. Our Sales Specialist was very friendly and laid back. It was a comfortable experience from all aspects of the car searching, test driving to final paperwork. Thanks for all your time and assistance. I love my Escape! More

Print

No Pressure Sales No problem taking a car for a test drive, any technical concerns were quickly addressed, easy financing by giving the lowest rate from reputable finan No problem taking a car for a test drive, any technical concerns were quickly addressed, easy financing by giving the lowest rate from reputable finance companies and credit unions (Telhio, Kemba, etc.), doing all the paperwork for you. More

Print

Trustworthy folks John Grijak was excellent to work with. I inquired about the truck online and he called me in a timely manner by see how he could help me. Once I was John Grijak was excellent to work with. I inquired about the truck online and he called me in a timely manner by see how he could help me. Once I was at the dealership most folks working there were very nice. More

Print

My 4th vehicle from this dealership I told John what I needed in a new Mustang and Bill in what I needed in financing. They made themselves available for all the questions I had. Thanks I told John what I needed in a new Mustang and Bill in what I needed in financing. They made themselves available for all the questions I had. Thanks to their help I got a very fair deal on the vehicle I wanted. I have no complaints with the service and parts departments for years. Everyone I have dealt with at this dealership are fare and concerned with your satisfaction. Thanks again John and Bill. More

Print