Bill Urbanski
Bill Urbanski at McDonald GMC Cadillac

Bill Urbanski | Page 24

Sales & Leasing Consultant

McDonald GMC Cadillac

5155 State Street
Saginaw, MI 48603

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5.0
325 Reviews
5.0

325 Reviews

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325 Reviews of Bill Urbanski

June 05, 2015

Dealership Rating

Awesome Mr. Urbanski is a professional salesman. He took all of our needs and concerns in consideration and found us the perfect vehicle. I will highly reco More

by carnan@bambi1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 29, 2015

Dealership Rating

so helpful Helped me in my time of need. Worked with me and my budget. Found me a great bank. Went in at 11 am left at 7 pm with a car. More

by courtgurl864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 13, 2015

Dealership Rating

Save your time and have McDonalds GMC find your next vehicle Need the best salesman in Michigan who cares about his customers? Look no further than Bill Urbanski. He will work hard for you because he genuinely c More

by pdan84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 01, 2014

Dealership Rating

Bill Urbanski Bill U. and every member of the sales team made obtaining my "very specific" vehicle smooth and enjoyable. Bill is extremely knowledge regarding every More

by 00cinnamongirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2014

McDonald GMC Cadillac responded

Thank you for taking the time to leave us this amazing feedback! We are so very pleased that Bill and the rest of our team made your visit smooth and enjoyable, and we believe that's how every car buying experience should be. We appreciate your recommendation. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

September 15, 2014

Dealership Rating

Bill Urbanski I have been looking for the right used Denali for 2 years, and found it online at McDonald GMC Cadillac. Bill felt like an old friend immediately and More

by gobrowns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2014

McDonald GMC Cadillac responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Bill and the rest of the team went above and beyond for you; it is just an example of why they are such a great asset to our team. We will make sure they hear of your kind words. All of us at the dealership await your return. Please let us know how we may be able to help next! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 26, 2014

Dealership Rating

Very nice experience Bill's customer service was excellent, and he was very helpful throughout the process of buying a car. He was very nice and helped the process move al More

by lavie1km
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2014

McDonald GMC Cadillac responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Bill was able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

August 18, 2014

Dealership Rating

Bill made it very pleasant during the buying process. Very good experience and little pressure. Only thing I asked was for the oil to be changed and tires rotated. I received an email 3 days after taking More

by david9980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2014

david9980 responded

My primary concern is that the oil in the car at the time of my purchase was beyond it's "life". I am very concerned of any compromise it may have had to the engine.... in addition, the oil was "black" and more than a quart low. Very obvious the car was not maintained during those first 4,800 miles. I'm not sure what to do from here..and am very concerned of problems that may arise in the future due to the car not being maintained with the most basic items such as oil level. David Jankowiak..989.326.2472

Aug 19, 2014

david9980 responded

My primary concern is that the oil in the car at the time of my purchase was beyond it's "life". I am very concerned of any compromise it may have had to the engine.... in addition, the oil was "black" and more than a quart low. Very obvious the car was not maintained during those first 4,800 miles. I'm not sure what to do from here..and am very concerned of problems that may arise in the future due to the car not being maintained with the most basic items such as oil level. David Jankowiak..989.326.2472

Aug 18, 2014

McDonald GMC Cadillac responded

David, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and apologize if some aspects of your prior visit with us have not been up to your expectations. It’s disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about your experience and work with you to help you feel better about your visit. Please contact me at your earliest convenience. We look forward to hearing from you. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

July 30, 2014

Dealership Rating

Awesome experience I had a great experience with Bill Urbanski, he went out of his way to make sure that I was safe and happy with my decision. I had great costumer ser More

by Lucinda Monroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2014

McDonald GMC Cadillac responded

Lucinda, your fantastic review was quite a refreshing read! Congratulations on your new vehicle. I am sure you are continuing to enjoy it. I am happy that Bill and the rest of the team provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to the dealership. We look forward to working with you again. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 23, 2014

Dealership Rating

Satisfaction with my purchase with the help of Bill Urbanski This is why I had a great experience working with Bill Urbanski on the purchase of my Dodge pickup. Bill was polite, professional and did some researc More

by kkatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2014

McDonald GMC Cadillac responded

Ken, thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Bill's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

June 21, 2014

Dealership Rating

White gmc truck I came in looking for a truck I was helped by Bill he was awsome did everything in his power to help me and made sure it worked for me and talked to m More

by foxxlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2014

McDonald GMC Cadillac responded

We appreciate you taking time to leave us a great review! We are pleased to hear Bill did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Trina Taylor | Customer Relations Manager | trinat@mcdonaldauto.com

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