Bill Utnick | Page 17

Excellent Customer Service I went in for an oil change on my 2015 Highlander and walked out with a new 2018 Highlander! Matt was courteous, patient and helped me get exactly wha I went in for an oil change on my 2015 Highlander and walked out with a new 2018 Highlander! Matt was courteous, patient and helped me get exactly what I wanted! Thanks for all you have done! More

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Great experienc e!! Eddie Cooks and Bill Utnick were beyond amazing. They didn't stop until I was completely happy and driving off in my new vehicle. e!! Eddie Cooks and Bill Utnick were beyond amazing. They didn't stop until I was completely happy and driving off in my new vehicle. More

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Wonderful Experience! My husband and I have purchased several cars in the past and I have to say Toyota was one of the easiest to do business with! My husband and I both g My husband and I have purchased several cars in the past and I have to say Toyota was one of the easiest to do business with! My husband and I both got new vehicles. Everything went Very Smoothly!!! We appreciate that. I love my Highlander!!! More

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Best of the Best This was the best car buying/leasing expierience I’ve ever had. Eddie, Don, and Bill made us feel important and not at all “pushy”. They answered all This was the best car buying/leasing expierience I’ve ever had. Eddie, Don, and Bill made us feel important and not at all “pushy”. They answered all of our questions thoroughly and treated us with the upmost respect. Thank you for such a wonderful experience! We will see you in the future, as long as Eddie, Don, and Bill are available! More

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First Financed Car Purchase!!!! It was my first time financing a car through a dealership. My experience was more than pleasant. The Salesman and Finance made me comfortable to let g It was my first time financing a car through a dealership. My experience was more than pleasant. The Salesman and Finance made me comfortable to let go of my 1998 Saturn and purchase my Certified Pre-Owned 2012 Toyota Camry. I would refer my friends and family to this dealership! More

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Makes car shopping easy First time car shopping and was pretty terrified at the thought of a car payment. Brent worked with me, put me in a car that I love, and overall just First time car shopping and was pretty terrified at the thought of a car payment. Brent worked with me, put me in a car that I love, and overall just made the process a lot less scary than it could have been. More

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Fantastic customer service! Great customer service! Especially happy with our salesman, Julian De Leon, he is a fantastic asset to the dealership. He helped us find the car we wa Great customer service! Especially happy with our salesman, Julian De Leon, he is a fantastic asset to the dealership. He helped us find the car we wanted at an exceptionally fair price. More

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Very patient and kind I had just moved from Charleston, and I was working on a limited budget and had to find quickly a decent car before my work starts. Chris spent severa I had just moved from Charleston, and I was working on a limited budget and had to find quickly a decent car before my work starts. Chris spent several hours with me looking through many different vehicles and for options that I could afford. Usually, they close at 19h, but Chris stayed later to help me get the vehicle I was looking for. After that, Bill Utnick and Chris together went through different financing options that I could afford. They were very patient and helped me a lot in a rough transition. Overall, I was very satisfied with the options they offered me. More

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Good job He was very helpful kept checking on us to make sure we’re okay helped me choose the best car that fits I’m satisfied with the overall experience He was very helpful kept checking on us to make sure we’re okay helped me choose the best car that fits I’m satisfied with the overall experience More

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The salesman everyone hopes for. I bought a truck as a graduation present after completing my degree in mechanical engineering. Having already done a good bit of research I had a pret I bought a truck as a graduation present after completing my degree in mechanical engineering. Having already done a good bit of research I had a pretty good about idea what I wanted. That being said, the first day I showed up to the dealership I acted as though I really didn't know much about Toyota trucks. I was interested in seeing how the salesman would approach the sale to a guy who knew very little and wanted to know how knowledgeable my salesman would be on the vehicle I wanted. That lasted for all of about 10 minutes... Matt Worlock greeted me at the front door of the dealership with a handshake and a smile. First words spoken were "Good to see you brother, I'm Matt, what truck are you interested in learning about today". Needless to say I was a little coughing off guard, but I attempted to proceed with my aforementioned plan. After walking inside I explained that I was looking for a mid sized truck and really liked the off road performance of the new Chevrolet ZR2. Without skipping a beat Matt walked me straight out of the back door of the dealership to his personal Tacoma Off Road. He then proceeded to talk about the functionality of the factory Tacoma and the upgrades he made to his vehicle. Never once did I feel like he was pushing the sale and he never really talk down Toyota's competition. He did exactly what he said he was going to do when I first shook his hand, he tought me everything I could possibly want to know about the Tacoma. This, helping the buyer make an educated decision, is exactly what I was looking for in a salesman. I started off by saying that I just graduated as a Mechanic Engineer, the grammatical and potential spelling errors should lend credence to this being a real and honest review. I couldn't ask for a better buying experience; that's exactly why I came back to the dealership the next day. I shook mats hand a second time after buying the exact same truck he had me test drive. I couldn't be any happier!!! More

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