Bill Utnick | Page 3

Very professional work environment I’ve had an pleasant experience with all there staff are very helpful. experience with all there staff are very helpful. More

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Rodney, Don, Bill and Ryan made this a great car buying experience. Love my "pre loved" camry experience. Love my "pre loved" camry More

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After having a very bad experience we encountered Bill Utnick. Not only did he meet our needs, he beyond exceeded our expectations. Dealing with car sales, repairs, and warranties at a dealership are ver Utnick. Not only did he meet our needs, he beyond exceeded our expectations. Dealing with car sales, repairs, and warranties at a dealership are very frustrating. Bill was a make it happen man with integrity and professionalism. Because of Bill Toyota of Charleston won a customer for life. Thank you Bill for all you made happen. We truly appreciate it! More

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When you schedule routine service, you absolutely expect some level of service excellence. Although Katelyn provided amazing service today, it appears that a gap in communication led my 4 tire purchase to a some level of service excellence. Although Katelyn provided amazing service today, it appears that a gap in communication led my 4 tire purchase to a 2 tire install. You read that write, I received 2 instead of 4 tires and probably would not have noticed if I was installing the same brand again. If this were the first time, this wouldn't be an issue - however, this is the second time I have experienced a tire install that didn't resulted in me receiving what I paid for. Between Leroy and Bill, the manager couldn't be bothered with listening to my issue or providing a great response to service. Instead of fixing the issue, providing a genuine apology, and being genuine about the issue - he passively offered a $150 credit or he would reinstall all of my previous tires including one with sidewall damage. So now, not only do they fail to do their job correctly, I have to be inconvenienced, and they have no concern for the safety of myself and my family. When you bring in your vehicle to be serviced, make sure you double-check behind the dealer. More

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Everyone at Fred Anderson was extremely helpful, personable, and friendly! I reached out to Andrey to see if he could help with my situation and he got right on it; even communicated with me via tex personable, and friendly! I reached out to Andrey to see if he could help with my situation and he got right on it; even communicated with me via text so I could still handle other business during the day! I am so happy with my car and the service I received. More

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I had an excellent experience at the dealership. Matt Gladwell found exactly what I needed and was a pleasure to work with. No pressure, but very knowledgeable and informative. Bill Utnick. and Ma Matt Gladwell found exactly what I needed and was a pleasure to work with. No pressure, but very knowledgeable and informative. Bill Utnick. and Matt Worlock were also great to work with. I would highly recommend this dealership and Matt Gladwell. More

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Very friendly and courteous staff. They very very knowledgeable about the vehicles. The dealership was very clean and well kept. knowledgeable about the vehicles. The dealership was very clean and well kept. More

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Matt Kinard made the buying experience painless and easy. Finding out exactly what I wanted in a car and giving me the opportunity to select from numerous cars that fit my needs. Everything about the experie Finding out exactly what I wanted in a car and giving me the opportunity to select from numerous cars that fit my needs. Everything about the experience was smooth and handled with the utmost of care. Matt answered all the questions. When I drove out of the dealership I felt I had the car right for me at the price I needed and Matt's following up was icing on the cake. I will recommend Matt Kinard and Fred Anderson to all my friends. More

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I’ve never met a more professional salesman than Matt Gladwell. Very honest and easy going. His colleague Bill Utnick was exceptional as well. Gladwell. Very honest and easy going. His colleague Bill Utnick was exceptional as well. More

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Davis did everything he could to make my deal happen. Even with setbacks, he didn’t seem annoyed at all. So helpful and committed! Will inevitably return. Even with setbacks, he didn’t seem annoyed at all. So helpful and committed! Will inevitably return. More

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