Bill Utnick | Page 47

Top notch staff After getting the long run-around at another Dealer, a low-ball value for our trade-in, and less than knowledgeable sales associate, we were expecting After getting the long run-around at another Dealer, a low-ball value for our trade-in, and less than knowledgeable sales associate, we were expecting the worst. We went to Fred Anderson Toyota where we were greeted by Matt Laurence. He was friendly, professional, and very helpful to us in our purchase of a new Toyota Prius. We were pleased with his support, the expeditious handling of our trade in, and the assistance during our visit. Matt was very knowledgeable and answered all of our questions. Matt is an excellent asset. Bill Utnick handled the paperwork. He was an excellent manager. Very professional and friendly. He answered all of our questions, helped us with each document, and sent us out the door happy and thrilled over our new Prius. We highly recommend this Toyota Dealer. Trustworthy and honest, and no run-around! More

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The Fear of buying a new car is gone with Fred Anderson This was truly an enjoyable experience from the get go. I started out at a dealer closer to me, that was a nightmare and I walked out in the first 10 This was truly an enjoyable experience from the get go. I started out at a dealer closer to me, that was a nightmare and I walked out in the first 10 minutes. You always know within the first 15 or 20 minutes if this is going to be a rough experience, and with Fred Anderson Toyota of Charleston it was truly an enjoyable, painless experience. From the salesman, Brent Poling to the Finance Mngr, Bill Utnick, I can;t tell you when the last time I enjoyed buying a new car. Fred Anderson of Charleston you got the car selling experience down to an art,THANKS, for bringing back" caring for the customer" above all. Your staff does really care about me and that I got what I wanted and that I was pleased with everything. If you are looking for a great experience in buying a car try out Fred Anderson Toyota of Charleston first, you won't be sorry. More

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VW lover converted I've driven VW's for years but found myself drawn to the Toyota Sequoia for all of the space for my growing kids and all the options for me. I came i I've driven VW's for years but found myself drawn to the Toyota Sequoia for all of the space for my growing kids and all the options for me. I came into the dealership with not a whole lot of time on my hands and a specific budget. My sales rep Kelly Mitchum brought the GM Steven Rhoads to me right away and I shared what my budget parameters were but also what my "must haves" were as well. While Kelly pulled the Sequoia out for me to test drive, Steven worked with the finance manager Bill Utnick to get me exactly where I wanted to be. Kelly gave me a great demo of the Sequoia, she covered it from hood to trunk and really knew everything about the Toyota and the Family Plan that you get at Fred Anderson. I showed the family and we were all sold, especially since they were able to hit my budget. I'm a big fan! I also want to give accolades to Eddie Cooks, he was a sales person that helped set up my iPhone so that I can be a good role model to the kids and use hands-free! . This is a great riding family vehicle and I am glad I tried a Toyota, which brings me to my last point. Toyota has a concierge service that I used this weekend, just dial a number and get directory assistance, dinner reservations and more. Very intuitive and progressive brand! More

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Service for a dignitary I first met Tonya Walker in May, she was extremely friendly and eager to listen to my needs. I did everything over the phone because of employment in I first met Tonya Walker in May, she was extremely friendly and eager to listen to my needs. I did everything over the phone because of employment in another state. Tonya and Bill were always available to answer questions and update me on the progress of the sale. The assisted in easing the fears of a first time car buyer. Delivery of the vehicle was seamless and quick. Only thing I would change, as a first time car buyer, I would have like every tiny detail explained without having to ask. I was clueless about some things but Tonya and Bill answered all my questions. I was comfortable and now PROUD of my purchase. I LOVE MY NEW CAR! More

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Matt Laurence It was an absolute pleasure to work with both Matt and Bill. Their professionalism and willingness to go above and beyond, made my buying experience It was an absolute pleasure to work with both Matt and Bill. Their professionalism and willingness to go above and beyond, made my buying experience an absolute pleasure. In my lifetime thus far, I have purchased over 10 vehicles from a variety of manufacturers. I would rate this dealership and its employees #1. Matt Laurence was my sales rep and I would without hesitation recommend him with highest complements. I was traveling from 100 miles away and he went out of his way answer most of my questions while providing an accurate value on my trade through pictures I emailed to him. When I arrived at the dealership he greeted me with a smile, firm handshake, and provided a no hassle process as we negotiated a fair price. One area to note was his in-depth knowledge of all the features and capabilities of the Toyota I purchased. He is a five star asset to the Toyota team! More

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Extremely Responsive I was exploring but purchased due to responsiveness of team --- helpful especially as I from out of state and financing was complicated.. Team gave l I was exploring but purchased due to responsiveness of team --- helpful especially as I from out of state and financing was complicated.. Team gave lots of time - were very helpful and understanding. In the end they solved all problems problems. The sales person - Bill Earles - was patient and knowledgeable about the car I was interested in and shared helpful points about the car. It was the very relaxed and friendly environment that led me to proceed with a purchase on my first visit. More

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Great Experience Would definitely recommend Fred Anderson Toyota of Charleston. They went the extra mile to get me the auto I wanted. Price was competitive and locatio Would definitely recommend Fred Anderson Toyota of Charleston. They went the extra mile to get me the auto I wanted. Price was competitive and location wasn't out of the way for me, very easy to reach. More

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Great Car Buying Experience I had an outstanding car buying experience at Fred Anderson Toyota of Charleston. Randy Earles and Bill Utnick were awesome to work with and they mad I had an outstanding car buying experience at Fred Anderson Toyota of Charleston. Randy Earles and Bill Utnick were awesome to work with and they made sure every my every need was met. The communication was great, and they worked very quickly. Having purchased many cars in my life, Bill is the best finance manager I have ever dealt with. More

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New Corolla LE My experience was perfect. Working with Dave and Bill was easy and made my buying a car a happy time. They were both professional, courteous and infor My experience was perfect. Working with Dave and Bill was easy and made my buying a car a happy time. They were both professional, courteous and informative. They explained everything to me and took a lot of time with me. I will recommend anyone who wants to buy a Toyota to Dave and hopefully Bill will also help them out. Thank you for an effortless purchase.. More

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new car I came in not sure if I could be able to get the car that I wanted and was pleasantly surprised to find that I was able go get a brand new one! Blake I came in not sure if I could be able to get the car that I wanted and was pleasantly surprised to find that I was able go get a brand new one! Blake was very nice and willing to help and he even explained the details about the car and how to work certain functions ..ie..the radio... with ease. My husband and I love our car. More

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