Bill Vaughn
Bill Vaughn at Kirksville Motor Company

Bill Vaughn | Page 5

New Car Sales & Inventory Manager

Kirksville Motor Company

3607 N Baltimore St
Kirksville, MO 63501

Contact Me
5.0
172 Reviews

Dealership Experience

9 mos

5.0

172 Reviews

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172 Reviews of Bill Vaughn

October 24, 2023

Dealership Rating
Employee Rating

Jon was very engaging and helpful in our search for a vehicle . He was knowledgeable and was able to answer a multitude of inquiries about several different makes and models. More

by davejobey9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyson Yos, Jon Hurd

Nov 01, 2023

Kirksville Motor Company responded

We are happy to hear this. Congratulations on your new vehicle!

October 12, 2023

Dealership Rating
Employee Rating

KMC was so great to work with! Efficient and so friendly. Alex was incredibly helpful and made the process so easy! More

by sarahnfarnsworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaden Anderson , Brandon Paxton, Alex Wood

Oct 12, 2023

Kirksville Motor Company responded

Thank you guys so much for your business! It was a pleasure working with you. Enjoy your new Highlander!

September 07, 2023

Dealership Rating
Employee Rating

I wanted to edit my previous review. My first vehicle purchase was in the shop more than I had it in my possession. Kirksville Motors made sure that during that time, I still had a vehic More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Brown , Brandon Paxton

Sep 08, 2023

Kirksville Motor Company responded

Jessica, my name is Bill and I am the GM of Sales at Kirksville Motor Company. I apologize, I've been out of town the last two days and unavailable, so my team was following the one exchange policy that we do have in place. I am able to make exceptions to that rule myself and when it comes to mechanical issues, you are correct to say those exceptions should be made. I have not spoken with my team about this yet, but I will let them know that I am allowing it. Please do keep in mind that with pre-owned cars there can be unknowable issues that do pop up after the fact. They don't always rear there ugly heads right up front. Obviously, it is quite unusual to happen to the same person back-to-back like this. I completely understand being frustrated and disappointed. You mention that Jim was great, but that the overall quality of the dealership was lacking. Was there something else that was a problem or only the issues you described here? I never want us to disappoint a customer, so if there is something else our team needs to improve on, please let me know.

Sep 08, 2023

Kirksville Motor Company responded

I understand the perspective about the exchange policy. As far as the inspection, I would hold our reconditioning process amongst the best dealers. Unfortunately, even with a thorough inspection, there are things that don't show themselves right up front. If the vehicle is performing properly at the time of inspection there is only so much that can be predicted.

Sep 09, 2023

Kirksville Motor Company responded

Thanks again for your patience through this. We apologize for the heachaches, but we're glad that everything worked out in the end!

Sep 08, 2023

Jessica responded

Thanks for the quick reply! The clear explanation of the policy would’ve helped. I didn’t receive that with either vehicles. Yes, I jumped the gun and purchased both without fully inspecting the vehicles throughout. But I was desperately needing a vehicle, due to our previous one being stolen. I just had a little more faith that the dealership completed a more thorough inspection of the vehicles before they are available on the lot.

August 30, 2023

Dealership Rating
Employee Rating

I can’t imagine buying a vehicle anywhere else. Tonya and the Kirksville Motor Company staff made the buying process so easy. Everyone treats you like family and you’re more than just another sale. More

by alyssalay0894
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyson Yos, Kaden Anderson , Tonya Beaty

Sep 05, 2023

Kirksville Motor Company responded

We appreciate your feedback! We love to hear this. Tonya is great!

August 30, 2023

Dealership Rating
Employee Rating

The Kirksville Motors team took care of us during the entire car-buying process--from finding the right vehicle to the financing when we signed on the dotted line. Thanks to Kaden, Jon, Bill and Tyson More

by mcopeland0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaden Anderson, Jon Hurd

Sep 05, 2023

Kirksville Motor Company responded

Thank you for your business! Enjoy your new vehicle!

August 26, 2023

Dealership Rating
Employee Rating

This was my first experience at Kirksville Motors and it was great! Alex is a very knowledgeable salesperson and answered all of my questions. The staff was also very friendly. It is a clean, comfortab More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kaine Slaughter, Tyson Yos , Tonya Beaty, Alex Wood

Aug 28, 2023

Kirksville Motor Company responded

Thank you, Linda. We appreciate that. Congratulations and enjoy your new vehicle!

August 13, 2023

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Employee Rating

Lots of options in vehicles, but they all seem to sell very quick. Good sales staff and they aren't pushy. No haggle price made it simple and it was actually a good price. More

by jarrodmessman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kaine Slaughter, Tyson Yos , Alex Wood

Aug 14, 2023

Kirksville Motor Company responded

Thank you very much! We appreciate your business. Congrats!

August 10, 2023

Dealership Rating
Employee Rating

Kirksville motor company is amazing place to get a vehicle! They treat you like family the whole time you’re there! I am a business owner and trade in 2 vehicles atleast once a year and I will always More

by Jarboesconstruction
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Brown, Kaine Slaughter, Kaden Anderson , Brandon Paxton

Aug 14, 2023

Kirksville Motor Company responded

Thank you very much Jeremy! We appreciate your feedback and your repeat business! Congratulations on your new truck!

July 24, 2023

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Alex Wood was amazing to work with at Kirksville Motor Company! The rest of the team made it a quick and easy deal! More

by 2bspunky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaden Anderson , Brandon Paxton, Alex Wood

Jul 25, 2023

Kirksville Motor Company responded

Thank you! Enjoy your new vehicle!

July 07, 2023

Dealership Rating
Employee Rating

Great service and friendly staff. I use Kirksville Motors for all of my vehicle purchases and would recommend them to anyone. More

by Kolb, Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyson Yos , Brandon Paxton

Jul 12, 2023

Kirksville Motor Company responded

We appreciate your repeat business! Congrats.

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