Bill Webb
Bill Webb at Hawk Chevrolet of Joliet
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Bill Webb | Page 5

Service Manager

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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4.7
68 Reviews
4.7

68 Reviews

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68 Reviews of Bill Webb

June 20, 2023

Dealership Rating
Employee Rating

Quick check in and good update when noticing a nail in tire during tire rotation More

by Rob
Service Price Transparency
Recommend Dealer
Yes
Jun 24, 2023

Hawk Chevrolet of Joliet responded

Rob, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 18, 2023

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Every time I go to Hawk Chevrolet I get great service. No matter how busy it gets the service team work hard to satisfy. More

by morriscraig508
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Service Communication
Recommend Dealer
Yes
Jun 21, 2023

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

June 16, 2023

Dealership Rating
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Informative, friendly and helpful . .explained everything in detail in a very polite way . Service was fast More

by JONEL_MENZEL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Hawk Chevrolet of Joliet responded

Jonel, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 13, 2023

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Employee Rating

Excellent service provided and very fair with the pricing. They helped me figure out the problem and I was able to get it fixed that day. More

by Perinoa012
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mullin

Jun 19, 2023

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 09, 2023

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I was greeted right away. Was kept in the loop of what was being done.Justin W and Manny kept checking on me making sure I was comfortable. Very nice employees More

by MIGHTYLK
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gibbs, Chris Mullin, Angus Chu, Hector Ortiz , David Hilmes, Justin Woods and Manny

Jun 12, 2023

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Thank you so much for your feedback! We hope you have a great day!

Jun 14, 2023

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2023

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Employee Rating

They kept the car for a week. I could check my app and see when the car was moved last and they never touched it all week. When they finally did, only after I called, they told me More

by carolinemhoag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2023

Hawk Chevrolet of Joliet responded

It is disappointing for us to hear that your experience was anything less than great. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Hawk Chevrolet of Joliet Service Director Bill Webb 815-773-2156

Jun 12, 2023

Hawk Chevrolet of Joliet responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 when you have a chance. Thank you, and we look forward to hearing from you.

June 08, 2023

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In and out, great service, very courteous and professional. I get my oil changes done here and here only More

by CTREPAIRIL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 12, 2023

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2023

Dealership Rating
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Very glad I started bringing my cars to Hawk, they are very attentive to my needs. More

by JGavin
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gibbs

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2023

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The whole operation was really good. They took really good care of our car. We allways come back. More

by MYRLA3JANE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

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I am very pleased with the customer service at Hawk Mazda. They have always treated me with friendliness and respect. I received a complimentary loaner car for my maintenance service that would normall More

by Jay
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Workmanship
Service Time
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Recommend Dealer
Yes
Jun 06, 2023

Hawk Chevrolet of Joliet responded

Hi Jay, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

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