"Outstanding Service all around"
From the moment I walked into this dealership, I was treated beautifully. My salesman, Bill, was wonderful and patient in helping me locate the vehicle that I wanted and enabling test drives for me until I was comfortable. By far, the most helpful and resourceful person that I had the pleasure of meeting was Raul Martinez, the sales manager. He worked and creatively came up with a price that I could afford in the lease that I wanted. I assure you...that was not easily done! He was just outstanding. The Honda finncial officer that I worked with could not have been more gracious and helpful. In truth, that can be said of all of the people with whom I came into contact including the young man who actually explained the car to me upon pick up!!! I highly recommend this dealership with no reservations whatsoever!!! Annie
"Excellent Car-Buying Experience"
Purchased a new car in October 2016. Sales staff, especially Bill Workman, were friendly, professional, knowledgeable, and not at all pushy. Negotiated price via email and price was honored when we went to sign the papers. The car we wanted was not in stock, but they found the exact model and color we requested and had it shipped to the dealership within two days. The only downside was the finance office person we worked with who was an aggressive seller, but professional when we turned down the extended warranty and service plans he offered. In all, an excellent purchasing experience and we will be back.
"Great service in buying my CRZ"
Shockley Honda has impressed me with their attentive and speedy service and now, after getting 295000 miles on my Honda due to this great service, the sales team impresses me with the knowledge of their products, friendliness, attention to my needs, and ability to get to me the car that fits me. I am sure I am off to a great start as I start off with my new 2016 CRZ just like my previous Civic- a satisfied customer. Thanks Shockley Honda!
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, After market parts lady- wheel locks and tire guards
"Amazing sales team & representatives! "
The sales team at Shockley Honda are absolutely amazing. Very helpful from start to finish & even go out of their way to stay in contact after your purchase to see if you have any new questions or concerns for your new vehicle. Bill Workman helped me & took away all the stress I had about my 2nd car buying experiences ever! he made sure to take the time & answer all of my questions.
Bio was friendly, knowledgeable and courteous!!! Made the experience very easy!! Would come back again!!! He took the time to go over all aspects of our new car. He took the time to explain everything so I didn't even need the manual
My husband and I bought a CRV from TJ last week. He was extremely helpful from beginning to end of the whole process. He continues to be available to us in case we have any questions. It was pleasant dealing with everyone at Shockley. Thanks for a great experience!
"EXCELLENT SALES AND SERVICE TEAM"
Love my new 15' Civic. Had one issue with the wing spoiler, but my salesperson Bill Workman and his manager Charlie took care of the problem and made it a pain-free experience. Those two, combined with my service manager Ron got the problem resolved without incident, and even set up a after-market install for the correct spoiler. Kudos to them all..
Bill Workman is a friendly Shockley employee who listens well. He is excellent at building relationships and providing great service. We met with Bill on a Monday afternoon and by Tuesday afternoon, we were driving exactly the vehicle that I indicated that I wanted. Shockley secured the car from a regional dealership in less than 24 hours. Bill was kind and showed us how all of the electronic technology worked in the car before we drove off the lot.
"I use Shockley Honda for all my vehicle needs. I always..."
I use Shockley Honda for all my vehicle needs. I always ask for salesman Bill Workman. Over the years I've bought and/or leased many a Honda from Shockley. Bill Workman and I have become friends and that's a special feeling. I know I'm getting the best deal and the best service available. I recently bought a used Accord and leased a new CRV for my daughter. I am confident in Honda vehicles and Shockley as my dealer.
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