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Billy Balderas

Overview Reviews (96) Inventory (885)

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Billy Balderas

Billy Balderas | Page 9

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9

96 Reviews

Overview Reviews (96) Inventory (885)

4.9

96 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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96 Reviews of Billy Balderas

December 14, 2023

Dealership Rating

Employee Rating

Great to work with everyone was great. Got me through the process quickly and professionally. Thanks again Got me through the process quickly and professionally. Thanks again More

by barbaratilghman531@gmail.com

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 14, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Barbara. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

November 07, 2023

Dealership Rating

Employee Rating

They are easy to work and Billy was very helpful to us in the process. the process. More

by johnny38

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review, Johnny! I am very happy to hear that Billy could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 03, 2023

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Employee Rating

My experience was so easy. Landon took care of everything and made the process easy Landon took care of everything and made the process easy More

by calsoncin.elsa

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Landon East

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Nov 06, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us, Elsa. I'm glad to hear that you had a smooth and easy experience with Landon. Please let me know if there is anything else that I can assist you with. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

Nov 06, 2023 -

calsoncin.elsa responded

Thank you!

August 27, 2023

Dealership Rating

Employee Rating

I’ve done this review twice it’s getting old quit sending me this review me this review More

by BIGN5230

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 30, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you taking the time to leave us this perfect star rating! Our team will look forward to working with you again in the future. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 27, 2023

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Employee Rating

Very helpful, Professional, process for approval very fast, they treat you well, good experience when you purchase a vehicle fast, they treat you well, good experience when you purchase a vehicle More

by garzol2028

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rocco Rotundo

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Aug 30, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 20, 2023

Dealership Rating

Employee Rating

Fun to work with. Very professional and helpful. Did not pressure me to buy. Helpful seeting up electronics. Very professional and helpful. Did not pressure me to buy. Helpful seeting up electronics. More

by JON.WEIDANZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 29, 2023

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Employee Rating

Quick and easy! Truck was already priced great. In and out in no time! Thanks! Truck was already priced great. In and out in no time! Thanks! More

by mtreewood

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 01, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 25, 2023

Dealership Rating

Employee Rating

Everything was Great! ! Billy noted everything I wanted in a vehicle and he was able to find just what I wanted. ! Billy noted everything I wanted in a vehicle and he was able to find just what I wanted. More

by bbridges0

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sheila Burleson

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Jul 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this 5-star review. I strive to provide courteous service to all our guests and I am glad to hear that Billy helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 13, 2023

Dealership Rating

Employee Rating

Thank you so much for working with us. Karen was very good with explaining the whole deal Karen was very good with explaining the whole deal More

by jessloya48

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Karen Pattison

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Jul 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 02, 2023

Dealership Rating

Employee Rating

Everyone I have met at this dealership were friendly and they spoke with a smile and they looked you in the eyes some places everyone is texting and looking at the phone and say can I help you I don’t like they spoke with a smile and they looked you in the eyes some places everyone is texting and looking at the phone and say can I help you I don’t like talking to the top of somebody’s head Great people skills at James Wood Chevrolet More

by skbowen27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clay Estes, Bob Miller

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Jul 05, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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