Billy Balderas | Page 9

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Rocco’s sales excellence is always consistent, and I’m glad your experience with him supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave us this feedback, Brett. Your review gives me the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let me know if I can help you with anything else, thanks! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with Billy and our team and we look forward to working with you again down the road. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Barbara. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review, Johnny! I am very happy to hear that Billy could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us, Elsa. I'm glad to hear that you had a smooth and easy experience with Landon. Please let me know if there is anything else that I can assist you with. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you taking the time to leave us this perfect star rating! Our team will look forward to working with you again in the future. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com