Very fair dealership and no games played.
Go see Rocco. Great to work with for sure!
Go see Rocco. Great to work with for sure!
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by bigshow1548
Aug 31, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your great review! I'm glad to hear that you had a fair and straightforward experience at James Wood Chevrolet Buick GMC Decatur. Rocco will appreciate your kind words and recommendation. Our team looks forward to assisting you again in the future! We proudly serve customers in Wichita Falls, Texas.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Everyone I've ever encountered at this dealership is
friendly, knowledgeable, and ready to help. This was the best buying experience I have ever had. Thank you Rocco!
friendly, knowledgeable, and ready to help. This was the best buying experience I have ever had. Thank you Rocco!
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by ginamlawson
Verified Customer
Verified Customer
Aug 29, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your fantastic feedback, Gina! I am delighted to hear that your experience at James Wood Chevrolet Buick GMC Decatur was the best you’ve ever had. Rocco and our team strive to provide friendly and knowledgeable service, and I'm glad that came through during your visit. We appreciate your support and look forward to assisting you again in the future. Have a great day in Wichita Falls, Texas!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I will do business with in the future.
Rocco is the person to deal with. I enjoyed the no pressure sales.
Rocco is the person to deal with. I enjoyed the no pressure sales.
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by jason.edgar1919
Verified Customer
Verified Customer
Aug 19, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your positive feedback, Jason! I’m thrilled to hear you had a great experience with Rocco at James Wood Chevrolet Buick GMC Decatur. We strive to create a no-pressure environment for all our customers, and I’m so glad you appreciated it. Our team looks forward to serving you again in the future here in Fort Worth, Texas!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Full service dealership ran by genuine folks.
Feels like a family operated business. Straight shooting with a helpful spirit.
Feels like a family operated business. Straight shooting with a helpful spirit.
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by amywhitacre
Verified Customer
Verified Customer
Aug 12, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for sharing your feedback, Amy! It’s wonderful to hear that you enjoyed the family atmosphere at James Wood Chevrolet Buick GMC Decatur. Creating a welcoming environment and providing genuine service are priorities for our team. We look forward to serving you again and continuing to provide the experience our customers in Keller, Texas, deserve!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
Overall satisfaction with the dealer as a whole.
The sales staff, finance staff, and management.were all professional and courteous.
The sales staff, finance staff, and management.were all professional and courteous.
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by seluman1963
Verified Customer
Verified Customer
Aug 07, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback, Seluman! I’m glad to hear that you found our sales, finance, and management staff at James Wood Chevrolet Buick GMC Decatur to be professional and courteous. We strive to provide a great experience for all customers. If you need anything else or have further questions, feel free to reach out. Your support is appreciated, and we look forward to serving you again in the future! Our team proudly serves customers in Decatur, Texas.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
James Wood was exceptional in the car buying process.
I never felt any pressure to purchase a vehicle.
I never felt any pressure to purchase a vehicle.
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by CHANDLER16
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your review, Chandler! I’m happy to hear you had an exceptional experience with James Wood Chevrolet Buick GMC Decatur. We strive to make the car buying process enjoyable and pressure-free. We look forward to serving you again in the future! Our community in Wichita Falls, Texas appreciates your support.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Salesman was great, Explained everything very well.
Finance department was seamless and no high-pressure sales tactics.
Finance department was seamless and no high-pressure sales tactics.
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by jleelectric
Verified Customer
Verified Customer
Aug 04, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our salesman and found our finance department to be seamless. At James Wood Motors, Inc, we strive to provide a pressure-free environment for our customers in Decatur, Texas. I appreciate your feedback, and we look forward to serving you again!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
We recently purchased a 2026 Chev Tahoe.
,
Loving the NEW ride 😎
We are repeat customers, with Rocco and JWM.,
This is vehicle # 4 for us and Rocco has been the slaesman that has sold th
,
Loving the NEW ride 😎
We are repeat customers, with Rocco and JWM.,
This is vehicle # 4 for us and Rocco has been the slaesman that has sold them all to us., Super nice guy, very thorough, very knowledgeable, makes the process go very smooth. He worked with us on our trade-in as well as others in the used vehicle department. We recommend Rocco and JWM anytime we get a chance. Everyone that we have dealt with or spoken to is always super nice and friendly not pushy., From service, sales, finance couldn’t ask for nicer people and was able to visit with Mr Raymond Wood., enjoyed visiting with him.
He and his dad for MANY MANY years always would come and support the Jack County Youth Fair and all the kids and Mr Raymond Wood has continued to carry on supporting the JCYF and so appreciative of the MANY years of supporting the kids. Every year there’s a Jack County Showdown and James Wood Motors has always donated a vehicle for the showdown ( again supporting for MANY MANY years ) we buy a raffle ticket each year which gets you in a chance to WIN the vehicle. You have a year to use your stub for an extra $ 250 off of purchase.
Not knowing we were going to drive home in a NEW ride that day 6-25-26 ( our 43rd Anniversary)
Rocco and Mr Raymond Wood said no worries mail it to us and we will send you a check and they did.
We originally had came over that day to get our Chev pickup serviced and decided to look while we were there. Again. It knowing we were going to be driving a New ride home that day, Rocco said we could bring home the Chev pickup, get it all cleaned out,bring it back, bring back the title, ticket stub and we did the very next day.
Rocco is the BEST!!!
Thank you to everyone @ JWM
Bruce & Theresa Hesteande
Jacksboro, TX
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by btbhes
Verified Customer
Verified Customer
Other Employees Tagged:
Mr Cantù
Jul 21, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your amazing review, Bruce and Theresa! I’m happy to hear that you are loving your new 2026 Chevrolet Tahoe and that you've had such a positive experience with Rocco and the team at James Wood Chevrolet Buick GMC Decatur. It's always a pleasure to serve repeat customers like you, and I appreciate your kind words about our sales, service, and support for the community. Congratulations on your anniversary, and we look forward to seeing you again soon! We're proud to serve customers in Jacksboro, Texas.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I’ve purchased several vehicles here, great dealership ,
everyone is friendly and Rocco is a great salesman.
everyone is friendly and Rocco is a great salesman.
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by Pete Seidl
Verified Customer
Verified Customer
Jul 18, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words, Pete! I truly appreciate your support and am glad to hear you’ve had a great experience with Rocco at James Wood Chevrolet Buick GMC Decatur. He will be thrilled to hear your feedback! We look forward to helping you with your next vehicle purchase. We're proud to serve customers in Keller, Texas.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Process was quick and easy.
Second car I got from there this year. Would recommend .
Second car I got from there this year. Would recommend .
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by CLAUNCH.ADAM.MICHELLE
Verified Customer
Verified Customer
Jul 17, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the great feedback, Adam! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was quick and easy, and it's fantastic that you've chosen us for your second car this year. I truly appreciate your recommendation, and we look forward to serving you again in the future. We're proud to serve customers in Keller, Texas!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
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