Billy Boutilette | Page 9

Fiendly, efficient service I have been buying Subaru's here since 2008. The sales team is easy to work with and never pressure the buyer. The service department is efficient and I have been buying Subaru's here since 2008. The sales team is easy to work with and never pressure the buyer. The service department is efficient and very acommodating and truly goes out of their way to keep their customers informed about problems, recalls and overall maintenance issues. More

by GINSBERG.EVAN Verified Customer Verified Customer

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great service and friendly staff Convenience and honesty and dependability. Terrific customer service lounge. Could use more magazines /variety and more than one bathroom...staff and Convenience and honesty and dependability. Terrific customer service lounge. Could use more magazines /variety and more than one bathroom...staff and customers have to share and the wait for the bathroom can be lengthy. More

by j.lf.1 Verified Customer Verified Customer

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Loyal customer for good reason I have just leased my 8th Subaru since 2009. The whole family has been driving a Subaru. My kids have opted to buy theirs but I prefer to lease as I I have just leased my 8th Subaru since 2009. The whole family has been driving a Subaru. My kids have opted to buy theirs but I prefer to lease as I would be in trouble with a car that needed frequent repairs because I need to reliably get to work. Every transaction we have had at what is now Brattleboro Subaru I have felt that the whole team has sincerely worked to get me the best deal. Billy, our sales rep is the epitome of honesty and sincerity and we all trust him implicitly. And he has always been there for us when there was a problem that needed the support of the whole dealership, organizing it and solving the problem. Like the time I was in Boston for a medical conference and the car started having seizures.....(and of course it was the end of the lease and, boy, was I happy to leave the car behind and go home in my new leased car). More

by amalialeemd Verified Customer Verified Customer

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Excellent service Great people to work with from start to finish. Made process easy for me. They respected what I wanted and got it done. Thank you Great people to work with from start to finish. Made process easy for me. They respected what I wanted and got it done. Thank you More

by Michelle D. Verified Customer Verified Customer

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I always feel you do your best to meet my needs Billy has always been very aware of my needs and has gone to great lengths with other staff members, especially John and Luke to find the best deal fo Billy has always been very aware of my needs and has gone to great lengths with other staff members, especially John and Luke to find the best deal for me. I’m very appreciative. I just leased my 8th Subaru of our family. More

by amalialeemd Verified Customer Verified Customer

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Best Customer Service staff at Brattleboro Subaru! My experience at the Brattleboro Subaru was exceptional. Billy Boutilette was very knowledgeable and super nice. He's very professional and patience t My experience at the Brattleboro Subaru was exceptional. Billy Boutilette was very knowledgeable and super nice. He's very professional and patience thank you Billy! More

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Excellent Experience - 2017 Subaru Crosstrek Fantastic buying experience. We live 1 1/2 hrs away and had a family emergency at our scheduled time of pick up. Brattleboro Subaru did everything p Fantastic buying experience. We live 1 1/2 hrs away and had a family emergency at our scheduled time of pick up. Brattleboro Subaru did everything possible to make things go quickly and smoothly so we could tend to more important matters. Thanks to our sales representative Tom McFeeley who made things happen and assure they would be there for us. More

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A great car buying experience Billy is not your typical car salesman and was direct, honest and I did not feel pressured in the least. It was a pleasure buying a car from him. Billy is not your typical car salesman and was direct, honest and I did not feel pressured in the least. It was a pleasure buying a car from him. More

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Best car buying experience of our lives! Let's face it - no one likes car shopping - it is stressful! The fast talk and confusing statements, options, financing, leasing - so much to take in! Let's face it - no one likes car shopping - it is stressful! The fast talk and confusing statements, options, financing, leasing - so much to take in! If you truly want to avoid all that, have fun, an informed - un-rushed - un-pushed - un-confusing experience - GO TO BRATTLEBORO SUBARU! Billy, John, and the whole team took the time, answered a million questions and made this the best car buying experience in our lives! We are faithful Subaru customers and now we will ONLY buy here! More

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Excellent experience from start to finish On Saturday night, I saw a vehicle online at a great deal. I put in a request for more information, not expecting to hear from anyone until at least t On Saturday night, I saw a vehicle online at a great deal. I put in a request for more information, not expecting to hear from anyone until at least the next day. Within 20 minutes, Amy had emailed me to let me know the Forester was still available and asking if I'd be able to drive out to view it. I explained that I lived a ways away and wouldn't be able to make in until at least Monday. Before the dealership had even opened, she made arrangements for me to put a hold deposit down and view it then. When I arrived, Amy greeted me and introduced me to Billy in sales. He did a great job showing me the vehicle, answering in detail all questions I had, and negotiating a great rate for me. He was very honest and forthright about everything upfront. I also met with Niz, the money manager, who explained each document he had me sign as well as the various warranty policies in detail. It was a great experience and I was glad I drove out to Brattleboro from about 75 miles away for a great deal. Thanks so much! More

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