Billy Boutilette | Page 10

Excellent experience from start to finish On Saturday night, I saw a vehicle online at a great deal. I put in a request for more information, not expecting to hear from anyone until at least t On Saturday night, I saw a vehicle online at a great deal. I put in a request for more information, not expecting to hear from anyone until at least the next day. Within 20 minutes, Amy had emailed me to let me know the Forester was still available and asking if I'd be able to drive out to view it. I explained that I lived a ways away and wouldn't be able to make in until at least Monday. Before the dealership had even opened, she made arrangements for me to put a hold deposit down and view it then. When I arrived, Amy greeted me and introduced me to Billy in sales. He did a great job showing me the vehicle, answering in detail all questions I had, and negotiating a great rate for me. He was very honest and forthright about everything upfront. I also met with Niz, the money manager, who explained each document he had me sign as well as the various warranty policies in detail. It was a great experience and I was glad I drove out to Brattleboro from about 75 miles away for a great deal. Thanks so much! More

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Brattleboro Subaru/Ford is a class act1 I had been looking for a Hyundai Azera for a while, and looked at several. The one I purchased had the equipment I was looking for, and as I followed I had been looking for a Hyundai Azera for a while, and looked at several. The one I purchased had the equipment I was looking for, and as I followed the listing, I saw where the price was adjusted to a place where I would be most comfortable. I called the store, spoke with the Internet Department, and was very impressed with the expertise and follow up shown, I went there to buy the car and was treated exceptionally well. I dealt with Billy, and never had a moment where I was treated less than cordially and with respect. I am pleased and would highly recommend the dealership to anyone! More

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"E-mailed me when the car I was looking for came in on trade I am grateful to Billy Boutilette for locating a used Forester within my budget and for attending to all the details to bring it up to dealership qual I am grateful to Billy Boutilette for locating a used Forester within my budget and for attending to all the details to bring it up to dealership quality. It was clean and we could tell it had been waxed and the wheels wire brushed. Those kinds of little details mean a lot, but of course it is the mechanics that count and the service department did a lot. Being a Subaru, I am hopeful it will last a long, long time. Billy was very sincere and helpful, making the process as smooth as he could. He was also personable and a good salesperson, reflecting very well on Brattleboro Subaru. More

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As dealerships go, this one offers an outstanding experience Locally managed, owned -- with local customers and good community engagement and support. Buying a car here is really an easy and stress free experien Locally managed, owned -- with local customers and good community engagement and support. Buying a car here is really an easy and stress free experience. Make sure to meet Luke, the general Manager, and Billy the salesman is first rate. You will be treated well and fairly. All these folks have families in the community and want to do well by the customers. Of course it does not hurt that their product is simply perfect for this area. Subarus are hard to beat! More

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VERY GOOD MY experience at Brattleboro Subaru was out standing. The sales people were great and very helpful at every turn. Prices were very good and my over al MY experience at Brattleboro Subaru was out standing. The sales people were great and very helpful at every turn. Prices were very good and my over all experience couldn't of been better. I would certainly recommend Brattleboro Subaru to anyone looking to purchase a new or used vehicle. mjf More

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Service and attention The entire sales and service staff were completely attentive, polite, engaging and competent. Each and every one of them I dealt with knew no bounds i The entire sales and service staff were completely attentive, polite, engaging and competent. Each and every one of them I dealt with knew no bounds in answering, or finding the answer to, any of the few questions I had. The reason I had 'few' questions was that they seemed to anticipate almost all of them. More

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I bought A Honda Acura MDX day 31 the engine light came on Brought back to get fixed. You did not fix it. light came back on in 4 days. brought back light came back on in 6days. now light is on again. I n on Brought back to get fixed. You did not fix it. light came back on in 4 days. brought back light came back on in 6days. now light is on again. I need someone who knows how to fix this lemon I bought......... I should not have to pay someone else to fix. You did not fix it had 2 chances More

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From the moment we were greeted at the door, we felt welcome and comfortable in looking to buy a used car. The sales employees we dealt with (all three) were outstanding. It was easy to find something welcome and comfortable in looking to buy a used car. The sales employees we dealt with (all three) were outstanding. It was easy to find something we liked (great selection) and it was the right price. We look forward to continue servicing our Subaru cars at this dealership for years to come. More

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From the first telephone conversation to the final handshake, the sales staff at Brattleboro Subaru have been good listeners, friendly, knowledgable, and always ready to answer questions. Billy was t handshake, the sales staff at Brattleboro Subaru have been good listeners, friendly, knowledgable, and always ready to answer questions. Billy was tireless in helping us find the car that fit our needs. More

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The atmosphere was relaxed and friendly. The sales rep was helpful — informative, attentive, patient, and accommodating. Everyone we spoke with seemed honest and fair. This was by far the best experience was helpful — informative, attentive, patient, and accommodating. Everyone we spoke with seemed honest and fair. This was by far the best experience I have ever had at a dealership. More

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