Billy Gladden

Burns was looking out for my best interest in finding the exact car that I wanted and within my budget. Outstanding experience from the moment I was introduced to the dealership. Chris Anderson went above a exact car that I wanted and within my budget. Outstanding experience from the moment I was introduced to the dealership. Chris Anderson went above and beyond with the entire process making sure I was getting everything i wanted. More

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The salesman Justus and his uncle George Very friendly and helpful, very respectful. . No pressure whatsoever!! and helpful, very respectful. . No pressure whatsoever!! More

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Brian Williams made this car buying experience easy and as smooth as butter! Highly recommend! as smooth as butter! Highly recommend! More

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The dealership was nice and clean. We enjoyed our experience…would purchase another car from this dealership. We enjoyed our experience…would purchase another car from this dealership. More

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Very nice and friendly employees that were willing to work with me and come down to meet me at the price I wanted to pay per month. work with me and come down to meet me at the price I wanted to pay per month. More

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This place sucks. Will sell you lemon. Offer lifetime warranties but will not honor it. Go somewhere else Will sell you lemon. Offer lifetime warranties but will not honor it. Go somewhere else More

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asking about my title & tags on day # 27 I was told my plates will be mailed to me. On Day # 42 I went to the DMV and was told they had nothing from Burns Chevrolet. I was told that they have up to 45 day plates will be mailed to me. On Day # 42 I went to the DMV and was told they had nothing from Burns Chevrolet. I was told that they have up to 45 days for my plates on my temporary tag. I contacted the dealer by phone as well as email and I was told that nothing had been done and I would have to a week or more before my plates arrived. I will be unable to drive my vehicle due to the expiration of my temporary tag. Ther is a law saying that I am supposed to have tags and or title within 45 days. Why does Burns not honor their sales or complete their promises. I tried to file a complaint to the manager was refused to talk or make a complaint to them. Sample email below I am sorry for the delay in your plate and title. We are running a little behind on some processes and this one was completed today. You’ll see the plate in about 10 days and title in about 30-45. DMV handles both once we push it through on our end electronically. More

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They were quick and easy to deal with I will be back in the future the future More

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Best experience i have had buying a car, I did not think i could find what i wanted, Justus showed the right car and Big George put it all together for me, I am a happy customer and will be back, When the n i could find what i wanted, Justus showed the right car and Big George put it all together for me, I am a happy customer and will be back, When the next hail storm hits.... More

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Very disappointed in the service of my patched tire. I was in a week prior with a nail in my tire and they patched it. Returned one week later because air deflated in same tire. When I brought it back I was in a week prior with a nail in my tire and they patched it. Returned one week later because air deflated in same tire. When I brought it back to dealership they found a piece of metal in same tire and said it must have been a new puncture. I feel like they missed it the week prior. What are the chances of same tire week later with another puncture with air leak. I feel I should not have been charged for the second tire patch on same tire. We have been servicing our Tahoe there for years and this was just bad customer service. You don't lose a customer over a $35.00 tire patch. We will not be bringing our Tahoe back to this location for any service. More

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