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Billy Melendez
Refer Me
6 Reviews
Billy has worked for Don's Ford Service for 30 years, he is currently the manager of our Service Department. He is a graduate of Proctor High School. At home, he has three children, and enjoys to spend time with his family, workout and maintain his hobby of cars.
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6 Reviews of Billy Melendez
May 06, 2024
Bought vehicle 2017 f150 great truck and moved from New York to Tennessee. They said I had 2 years extended warranty on it when I needed to use warranty I found that it was for only engine and transmission York to Tennessee. They said I had 2 years extended warranty on it when I needed to use warranty I found that it was for only engine and transmission. The garage I took it to down here said, so I called Don’ ford and they said it was more coverage I then had garage call them up and after awhile of arguing Don’s guy went on ford sight and found tha all the rest of warranty slipped thru and wasn’t on it so they did put it on. I called Don’ ford and no one would answer i got sales voice mail I left message,I called 4-5 times leaving message and no one called me back I did this about 5 different days and no luck. I finally went and used internet site and got someone. To get my registration for the truck and copy of the full warranty which doesn’t make sense. I would never again buy anything from them. More
by ecook5
Other Employees Tagged: Scott Risucci
Helpful 
February 24, 2024
helpful people, great service, waiting area very comfortable .Always a good experience with the service department. comfortable .Always a good experience with the service department. More
by REBA1215
Verified CustomerOther Employees Tagged: Mike Cardello, Scott Risucci, James Marino, John Mazza, John Carhart
February 18, 2024
Great team exceptional service friendly and knowledgeable staff that helped out with all my service needs staff that helped out with all my service needs More
by MHUGHES14
Other Employees Tagged: Rich Marowski, John Mazza, Allen Hutchings
February 01, 2024
All staff very friendly and helpful from getting my vehicle serviced to keeping me informed. I know when I drive away my vehicle was in good hands. vehicle serviced to keeping me informed. I know when I drive away my vehicle was in good hands. More
by LEEBOW595
Other Employees Tagged: Scott Risucci, Andrew Street, John Mazza , Matt, Dave
January 31, 2024
Great service - Matt was fantastic, he kept me informed and the ride service made everything super convenient. I had another small issue on top of my scheduled problem and Matt had the part ordered and wi and the ride service made everything super convenient. I had another small issue on top of my scheduled problem and Matt had the part ordered and within 2 days the new part was installed. As I said Great Service More
by CJAMAROSA
May 22, 2019
Excellent Service Experience Prompt, courteous attention; professional consultation and information; work well done. The vehicle I had serviced is a 23-year old, well-cared for ca Prompt, courteous attention; professional consultation and information; work well done. The vehicle I had serviced is a 23-year old, well-cared for car that I am keeping as a classic. It's great to know that I can trust the Service Department at Don's to do those things that need to be addressed from time to time without going overboard on my limited budget. More
by rem7451
Other Employees Tagged: John Mazza , Chelsea Lanaux, Not sure who the Technician was, but he provided additional helpful input about the car.
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