Dealership Experience
3 yrs
Industry Experience
23 yrs, 5 mos
Languages Spoken
English
72 Reviews
Write a Review72 Reviews of Billy Shannon
January 21, 2026
I had to get my car serviced and Billy at Smythe Volvo was excellent. He friendly and courteous. He answered any question I had and kept me abreast of each part of the service so I never wondered what was was excellent. He friendly and courteous. He answered any question I had and kept me abreast of each part of the service so I never wondered what was taking so long… I knew. He was great! More
January 17, 2026
Overall great experience with sales, finance, and especially service. This dealership has a nice feel to it. Small, friendly atmosphere, unlike many other car dealers. There were a couple of bumps i especially service. This dealership has a nice feel to it. Small, friendly atmosphere, unlike many other car dealers. There were a couple of bumps in the road in my CPO purchase, but they handled it well and addressed it quickly. Would definitely buy/lease here again. More
Other Employees Tagged: Abood Katib, Bryant Bustamante, Angelo Gamba, Zane Fortson
January 09, 2026
Jessica, Mark, Ryan, and Regina, went above and beyond to get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended war get my car repaired. They keep me in the loop informing me of what had to be done and explaining why it was necessary. Luckily I had an extended warranty and prepaid maintenance covering my car for 10 years of ownership so it was nice to walk away with a $0 repair bill. The Service department at Smythe Volvo is always a pleasure, courteous, polite, and easy to work with. More
Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Jessica Hermida, Patrick Mclaughlin
January 03, 2026
Billy and the team were incredible. They explained all the recommended services in detail. My car is running great and I look forward to bringing my car in for service again. They explained all the recommended services in detail. My car is running great and I look forward to bringing my car in for service again. More
Other Employees Tagged: Billy Shannon
January 02, 2026
When I arrived with my XC60 they were ready for me and my vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided wi vehicle and greeted me in a polite and positive way. My problem was diagnosed promptly and the repairs were completed the same day. I was provided with a loaner vehicle and was able to complete my busy day and got my vehicle back at the end of the day. A good experience no doubt I will return. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Jessica Hermida, Patrick Mclaughlin

