25 Reviews
Write a Review25 Reviews of Billy Underwood
December 14, 2025
Best car buying experience we’ve had! Courtney and Billy were amazing! Easy, well prepared and no time wasted! Courtney and Billy were amazing! Easy, well prepared and no time wasted! More
Other Employees Tagged: Courtney Thompson , Both of the guys in the finance department.
December 11, 2025
⭐⭐⭐⭐⭐ Best Truck-Buying Experience Ever – Thank You, Scott at Capital City CDJR! I just drove off the lot in my brand-new 2025 Ram 2500 Laramie, and I’m still grinning ear to ear. From the moment I wal Scott at Capital City CDJR! I just drove off the lot in my brand-new 2025 Ram 2500 Laramie, and I’m still grinning ear to ear. From the moment I walked into Capital City Chrysler Dodge Jeep Ram, Scott made the entire process an absolute pleasure. Scott greeted me with zero pressure, listened to exactly what I needed (heavy towing, comfortable daily driver, and a few specific options), and found the perfect truck sitting on the lot. No games, no “let me check with my manager” runaround – just straight talk and honest numbers. He was upfront about every incentive, explained the warranty options clearly, and somehow still beat the best out-of-town offer I had by a solid margin. The finance process was the fastest I’ve ever experienced (in and out in under an hour, signed and driving). Scott even took the time to pair my phone, walk me through the Uconnect system, and load the bed with some complimentary tie-downs. If you’re in the market for a truck (or anything Mopar, really), do yourself a favor and ask for Scott at Cap City CDJR. The guy is a straight-shooter who genuinely cares about getting you into the right vehicle. I’ll be sending all my buddies his way. 10/10 – already looking forward to my first service visit just to say hi. -Glen H. More
Other Employees Tagged: Scott "Coach" Wilson
December 06, 2025
Loved these guys! Super easy and non pushy! Will return for any future needs. Greg Mooney, Austin Radmacher, Billy Underwood, Ben McGrail, and Braun Marsett all went a Super easy and non pushy! Will return for any future needs. Greg Mooney, Austin Radmacher, Billy Underwood, Ben McGrail, and Braun Marsett all went above and beyond. Thank you More
Other Employees Tagged: Braun Marsett, Greg Mooney , Billy Ubderwood, Austin Radmacher
November 30, 2025
Salesman was great. . sales environment and managers need to get over their boiler room antics and learn how to be decent to people. They make what should be a great exp . sales environment and managers need to get over their boiler room antics and learn how to be decent to people. They make what should be a great experience - getting a new jeep! - a miserable experience. More
Other Employees Tagged: Nathan Terry
November 19, 2025
Attention to the customer exceeds expectations. This includes everything from vehicle service department to the sales floor. This includes everything from vehicle service department to the sales floor. More
Other Employees Tagged: Olivia Knox-Sappington
November 16, 2025
Greg was AMAZING! He listened to what I wanted and delivered! Austin in Finance was fantastic!Braun, Billy and Chris the sales managers were super engaging and makin He listened to what I wanted and delivered! Austin in Finance was fantastic!Braun, Billy and Chris the sales managers were super engaging and making sure we had everything we needed! Love my new vehicle. More
Other Employees Tagged: Braun Marsett, Chris Wright, Greg Mooney , Austin Radmacher
November 14, 2025
Best new vehicle experience ever. :Greg gave options showed the vehicles to me then let me choose,.no pressure. Talked to many individuals at the dealership enough to know that they a :Greg gave options showed the vehicles to me then let me choose,.no pressure. Talked to many individuals at the dealership enough to know that they are very competent in their role in the customer's journey from sales to service. Would recommend this dealership to any and all More
Other Employees Tagged: Braun Marsett, Greg Mooney
October 30, 2025
Ease of purchase with the CapCity CDJR Team being friendly and the appropriate amount of engagement with the 2025 Jeep Wrangler made the experience 110% seamless. All questions were addressed in a t friendly and the appropriate amount of engagement with the 2025 Jeep Wrangler made the experience 110% seamless. All questions were addressed in a timely manner. Follow-up has been appreciated to make sure the purchase experience was top-notch! More
Other Employees Tagged: Olivia Knox-Sappington , Austin Radmacher
September 04, 2025
They were highly professional , helpful , kind , accessible and helped us through a very arduous process that consumed us due to Stellantis who were extremely unhelpful. All levels of staff here ha accessible and helped us through a very arduous process that consumed us due to Stellantis who were extremely unhelpful. All levels of staff here have OVERALL EXCELLENT CUSTOMER SERVICE SKILKS ! More
Other Employees Tagged: Olivia Knox-Sappington, Jalen Sands, Hannah Watson, Chris Wright , Wade Bexten, Mike Matteson, Cole Peters, Dalton Shoemate, Jacob Thomas
August 07, 2025
Olivia and CCCDJR went above and beyond to get me in the vehicle that I wanted. Would definitely do business with in the future. vehicle that I wanted. Would definitely do business with in the future. More
Other Employees Tagged: Olivia Knox-Sappington, Jalen Sands

