Billy Wilcox | Page 2

I purchased my car used from another dealer. They also sell the same cars new. (I don't want to mention the dealer) My car was in for services shortly after my purchase - twice. Needless to s They also sell the same cars new. (I don't want to mention the dealer) My car was in for services shortly after my purchase - twice. Needless to say, after paying for repairs on a car I just bought from the same people who sold it to me...I've lost my trust. I went to the local auto parts store to have them read the codes on my check engine light, and they suggested Alderman. I appreciate being able to drive my car off the street and having someone look at it objectively to find the problem. Alex was friendly and very straightforward with what needed to be done and why. I had to leave it overnight so they'd have enough time to work on it and get it done right. They said it would take 4-6 hours to repair, and the next day by 2 PM, it was repaired. They even had someone drop me off at home. I will be back for regular maintenance! More

by VictoriaLmeyer Verified Customer Verified Customer

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Everyone in the service department were amazing. I waited on my vehicle and the guys from service would check on me and keep me updated. I waited on my vehicle and the guys from service would check on me and keep me updated. More

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Adam. .Alex..Matt 5 stars ✨ All the guys in service are super professional Grateful I purchased a car at Alderman, that if something happens, they are .Alex..Matt 5 stars ✨ All the guys in service are super professional Grateful I purchased a car at Alderman, that if something happens, they are on it and very good at keeping me up to date (daily) on my cars 🚗 progress! More

by adamfraley13 Verified Customer Verified Customer

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Service was excellent. They let me use a courtesy car while it was being serviced very pleased with results. Thank you, Alderman. They let me use a courtesy car while it was being serviced very pleased with results. Thank you, Alderman. More

by adamfraley13 Verified Customer Verified Customer

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I recently brought my car to Alderman Automotive for routine service and was blown away by their professionalism and attention to detail. From the friendly, knowledgeable staff who explained every step routine service and was blown away by their professionalism and attention to detail. From the friendly, knowledgeable staff who explained every step to the quick turnaround time, they made the entire process effortless. 100% would recommend! More

by travis78 Verified Customer Verified Customer

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Great experience! Thoroughly explained the service. Price was competitive. Would definitely recommend to friends and family! Thoroughly explained the service. Price was competitive. Would definitely recommend to friends and family! More

by wilcox.w Verified Customer Verified Customer

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You guys are the best Matt rocks! !! Thanks for fixing and getting glass put in!!! I appreciate you so much!!!! My car looks and runs great! !! Thanks for fixing and getting glass put in!!! I appreciate you so much!!!! My car looks and runs great! More

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Matt is the best! !! Thanks for everything guys!!! Took care of 2 problems in 1! MyCar looks and runs better!!! Im happy cars happy!!! Thanks dawgs !! Thanks for everything guys!!! Took care of 2 problems in 1! MyCar looks and runs better!!! Im happy cars happy!!! Thanks dawgs More

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Terrible customer service. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one. More

by rappoport.beth Verified Customer Verified Customer

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Easy to get an appointment. Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them More

by ellenkayray Verified Customer Verified Customer

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