Bishoy Mikhail

I recently had my Jeep looked at on 8/15/25 and they confirmed a new sensor was needed and was under warranty. The part would be ordered and should be in within 5-10 days. After about 7 days went by, I confirmed a new sensor was needed and was under warranty. The part would be ordered and should be in within 5-10 days. After about 7 days went by, I contacted the service department to check on the status of the part. It has now been exactly one month and not a single person (including service manager and assistant service manager) will return my calls or texts for this part. This has been a terrible experience. I will not recommend them to anyone. More

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Service writer was prompt and professional in all things and he kept me up to date with all phases of the repair. and he kept me up to date with all phases of the repair. More

by kbillington45 Verified Customer Verified Customer

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Sales person Enrique was great, not to pushy on the purchase. When I purchased the Durango the halo was out and was told they would replace it. 3 weeks later still not fixed and they are giving me the purchase. When I purchased the Durango the halo was out and was told they would replace it. 3 weeks later still not fixed and they are giving me the run around. The push start was giving me issues, they ordered a new fuel pump and 3 weeks later they still haven't fixed it. Not a happy camper More

by matt2e13 Verified Customer Verified Customer

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I wanted a tire rotation, not an email and text every 15 minutes thereafter for the rest of my life asking me to complete surveys!! Stop it!! Just STOP with all the requests for me to do surveys!!!! minutes thereafter for the rest of my life asking me to complete surveys!! Stop it!! Just STOP with all the requests for me to do surveys!!!! More

by brwilkins Verified Customer Verified Customer

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Bad review simply because they won’t stop emailing and texting me to post a review. I just wanted a tire rotation but apparently I also have to write a xxxxxxx novel about the dealership. xxx!?! texting me to post a review. I just wanted a tire rotation but apparently I also have to write a xxxxxxx novel about the dealership. xxx!?! More

by brwilkins Verified Customer Verified Customer

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Wrong size wiper blade installed on drivers' side, too short. Was not notified about wiper blade. Walked through entire showroom looking at vehicles and was never approached by a sales associate asking i short. Was not notified about wiper blade. Walked through entire showroom looking at vehicles and was never approached by a sales associate asking if I needed help. More

by t.stoicevich Verified Customer Verified Customer

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I have bought two vehicles from them both times it was a good experience they listen to what I needed to say no problems. good experience they listen to what I needed to say no problems. More

by MaryMcDowell Verified Customer Verified Customer

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Everybody in the establishment was outstanding. Already have recommended. Your company 3 of my closest friends. Already have recommended. Your company 3 of my closest friends. More

by gmhaas678 Verified Customer Verified Customer

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Chris promptly greeted me and was very professional and polite. I did not have an appointment but they got the vehicle back to me very quickly. polite. I did not have an appointment but they got the vehicle back to me very quickly. More

by Bob Verified Customer Verified Customer

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Not responding to questions regarding service. After making an appointment a week in advance at 0900, the vehicle was not available until after 1500 & communication as to the delay was nonexistent After making an appointment a week in advance at 0900, the vehicle was not available until after 1500 & communication as to the delay was nonexistent More

by fmsouthwind Verified Customer Verified Customer

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