Bishoy Mikhail

still waiting a call to see if part ca. e in for my Ram 1500. e in for my Ram 1500. More

by seikit5193 Verified Customer Verified Customer

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Everyone was helpful and nice. Bishoy kept me up to date on the progress of my service and was very helpful Bishoy kept me up to date on the progress of my service and was very helpful More

by maborys Verified Customer Verified Customer

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Once it was finished, a good experience Bishoy was professional throughout the service as well as his communication professional throughout the service as well as his communication More

by tomhayden9 Verified Customer Verified Customer

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Service is very good so far I like the dealership but will not call for anything anymore because AI in my personal opinion is useless, I prefer to have real human answer the phone will not call for anything anymore because AI in my personal opinion is useless, I prefer to have real human answer the phone More

by csrsrm Verified Customer Verified Customer

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I never write poor reviews it I’m totally baffled how this place operates. There isn’t enough space to write here. So I’ll go with my biggest issue: my side mirrors started peeling and sliced my fingers this place operates. There isn’t enough space to write here. So I’ll go with my biggest issue: my side mirrors started peeling and sliced my fingers in November, 2024. After calling the dealership for weeks leaving messages and getting Put on hold, I finally was able to make an appointment with service. It was 2 weeks out. I show up for it and they tell me they have no record of me. I showed them my text confirmation and they tell me it was a booked by an offsite agent and they are screwing with their schedule and make me come back. I come back and they approve a warranty repair. But the say it will take 4-6 weeks for the mirrors to come in. I’m totally diplomatic at this point and agree. 2 months go by and they tell me to come by to get the mirrors installed. I showed up and they tell me the wrong mirrors were sent and they don’t know when the right ones will be in. They said it could take a few months. I agree civilly again. I call once per month for 6 months. Nobody ever answers the service line. I leave tons of messages and get one return call about 3 months later saying the mirrors should be arriving soon. Again I call every 3-4 weeks to no avail. Now I’m traveling for the summer to return in October. They call me while I’m out of town letting me know the mirrors arrived. Mind you this is roughly 6 months or more after the initial claim that the mirrors finally arrive. I let them know about my travels. They say “no worries, we will keep the here for you until you get back.” So, I get back and nobody will answer the service line again. Numerous messages and nothing! I finally get an appointment in December for a recall and regular maintenance paired with the mirror replacement. When I arrive they say they sent the mirrors back months ago and now the warranty is up and I have to pay $3k or so for them. The service manager called me in January, 2026 to discuss. Left me a voicemail and text. I get back to him the next day by call and text. No response again. I send several texts and messages over the next few weeks. Finally after psycho calling him he answers and says he will get back to me. I’ve followed up every few weeks with no answers. Now it’s April, 2026 and no response. How do you stay in business when you don’t respond to customers and treat them like this? I’m a business owner of 30 years and it’s unfathomable to me you get away with this. I’ve tried to book several other service and maintenance with this store during this time and same issue. Finally found a great local guy that always picks up and is reasonable. More

by signonfl Verified Customer Verified Customer

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Made appointment for oil change. Expected maybe 30 minute wait. Only to get there and be told it may be at least 2 hours. Wont be back. Expected maybe 30 minute wait. Only to get there and be told it may be at least 2 hours. Wont be back. More

by eric.m.bird Verified Customer Verified Customer

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They were extremely kind and helpful throughout the process. They made sure we were completely comfortable with our new purchase and our trade-in value and the warranty. process. They made sure we were completely comfortable with our new purchase and our trade-in value and the warranty. More

by MRSJMCBRIDE Verified Customer Verified Customer

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Power steering went in pick up. Had to be towed to cape Coral Dodge Ram they were able to get it in the same day on a diagnostic in order the part they needed next day. I had it by Had to be towed to cape Coral Dodge Ram they were able to get it in the same day on a diagnostic in order the part they needed next day. I had it by 1 o'clock couldn't ask for better than that. Thank you so much. More

by nstietzel Verified Customer Verified Customer

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It was good visiting the dealer for an oil change the waiting room was also good waiting room was also good More

by mikeinthecape Verified Customer Verified Customer

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Experience with the service department is why I go to CCCDJP I will continue to use CCCDJP for my Jeep service needs CCCDJP I will continue to use CCCDJP for my Jeep service needs More

by rumbarrel Verified Customer Verified Customer

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