Bishoy Mikhail

Absolutely horrifying And Kimberly in finance is just as horrible Not even worth my time horrible Not even worth my time More

by KERRIEFL918 Verified Customer Verified Customer

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Lack of communication with customer. He also needs better skills with follow up on repairs that was not completed. overcharging on the co-pays. He also needs better skills with follow up on repairs that was not completed. overcharging on the co-pays. More

by lofo9546 Verified Customer Verified Customer

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It took 4 hours to change oil . every time I go there for service it takes my day away if I didn't have a service plan with yall you would never see me again.i will never car shop every time I go there for service it takes my day away if I didn't have a service plan with yall you would never see me again.i will never car shop at your store again More

by kennydwalker08 Verified Customer Verified Customer

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You never diagnosed the vehicle like you said even after you had an extra day, never do the oil change like you said you would but yet you still build me for all the stuff you never did you guys suck you had an extra day, never do the oil change like you said you would but yet you still build me for all the stuff you never did you guys suck More

by dwtischer Verified Customer Verified Customer

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Great service took care of all my trucks issues. Recommend this dealership and associate. Thanks Recommend this dealership and associate. Thanks More

by jason@oceana.us Verified Customer Verified Customer

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I went in for a simple lof no tire rot and it took them two hrs for an lof, I was talking to another customer and he told me the same thing and I only go there because I have the lof coupons otherwise I wo two hrs for an lof, I was talking to another customer and he told me the same thing and I only go there because I have the lof coupons otherwise I wouldn’t bother More

by valdesnaples Verified Customer Verified Customer

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Very good service. All my concerns were dealt with in a professional and timely manner. All my concerns were dealt with in a professional and timely manner. More

by randy.l.likes Verified Customer Verified Customer

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Called and got an estimate for spark plugs and was told $419 I got an appointment and when I showed up I was told that was wrong it was $933. They installed the plugs and when I pulled out the check engine $419 I got an appointment and when I showed up I was told that was wrong it was $933. They installed the plugs and when I pulled out the check engine light was on, went back and they fixed it. I was checking to see what the dealership was like and now I will buy a new car from Kaiser Chrysler. More

by richard Verified Customer Verified Customer

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I don't like the practice of making recommendations of expensive work needed based on no evidence or information. Because they don't know the history of the vehicle they make worst case recommendations sc expensive work needed based on no evidence or information. Because they don't know the history of the vehicle they make worst case recommendations scaring the customer and trying to get $1000s of unnecessary service. Ie recommending all spark plugs be replaced based on mileage alone when in fact the spark plugs were replaced at the 120,000 mile checkup before it left WI More

by Laurine.charles Verified Customer Verified Customer

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Took weeks to have my car back and noone call me back from the begging for any update. I had to call 3 times from the begging for updates from the begging for any update. I had to call 3 times from the begging for updates More

by emcanin Verified Customer Verified Customer

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