Blaine Hassler | Page 9

Chris Brown and the entire team I interacted with were extremely professional, courteous and friendly. It was a pleasure. We got the deal we wanted and the transaction was swift, accurate and easy to ex extremely professional, courteous and friendly. It was a pleasure. We got the deal we wanted and the transaction was swift, accurate and easy to execute. They even went out of their way to accommodate our schedules as the car was for my son. I would recommend them anytime, especially Chris, however Blaine and Dave were equally as professional. I can truly say we were treated as though we were the only customer there. More

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I was very satisfied with the service I receive by the staff, but Chris Brown was excellent. This was my first experience with him and he was very knowledgeable about the car and easy to talk to. He liste staff, but Chris Brown was excellent. This was my first experience with him and he was very knowledgeable about the car and easy to talk to. He listened to my needs and delivered them to me. I will continue to work with him in the future. More

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My sales experience was great! I just took my Tiguan in for it's first service and the service department had me in and out quickly and even gave us a ride over to the shopping plaza across the street! I for it's first service and the service department had me in and out quickly and even gave us a ride over to the shopping plaza across the street! I will continue to go back and recommend them! More

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Excellent customer focus and service. Nate Krick and Blaine Hassler went out of their way to ensure everything was explained to me and the work was done to my satisfaction. Blaine Hassler went out of their way to ensure everything was explained to me and the work was done to my satisfaction. More

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I am proud and excited to share my experience with VW I am proud and excited to share my experience with VW Vision of Reading, PA dealership. I am a proud owner of 3 VW vehicles that I had purchased fro I am proud and excited to share my experience with VW Vision of Reading, PA dealership. I am a proud owner of 3 VW vehicles that I had purchased from this dealership. I work for one of the largest employees in Berks County, The Reading Health System. I wish not only to share with my fellow employees but whoever else is interested in purchasing a VW vehicle. In 2008, we bought our first VW: Jetta. Presently it is passed down to our daughter Katie to enjoy. While servicing the Jetta in 2012 I found a VW GOLF TDI that would be perfect for my husband who commutes to Lancaster every day. Tim Dati was our salesman for that car and was absolutely fabulous, down to earth and helped us stay within our budget. So my last car was a new 2013 Hyundai Tucson, which was intended for my husband but got passed to me. I hated it and only had it for less than a year! You gotta drive something you love is my motto. I missed having turbo and diesel cars today; you just can’t beat. I did some research and according to consumer reports; 2 of the top 10 diesel vehicles, were the Golf and the Passat. So back to vision I went and looked up Tim. He is no longer in sales but directed me to Blaine Hassler and Jason Rex. Blaine took me out on my test drive and blew me away with the knowledge he had of the Passat, remember I did research and he was “spot on” with knowledge, capability and reliability. I told him what features I was looking for, a monthly payment and negotiated my new car trade in. In addition, it depended on my credit? Well …..How does 870 sound? Not only do I take pride in my cars but how hard I work for the things I buy. Dave Kazmierczak was great too. He took care of all my financial paper work and got me the best interest rate of 2.4%. Yay...? Dave and Jason had helped me get the best price for my trade in and all available incentives to get me where I needed my payment to be. Sold! It gets better, at the time when I was done signing and ready to leave, Blaine spent a good 45 minutes, setting up my blue tooth, my VW car net and going over every feature of my new Passat. I had bought my SAAB from Nissan Eisenhauser and Tucson from Hyundai of Shillington and NEVER had that kind of service. I was so impressed by this for this is the first time ever a salesman’s went to this great length for me to know my car. By the end of my experience I felt like family. Truly! I am very hard to please and truth be told not very trust worthy, however this dealer ship is very friendly, knowledgeable and gives great customer service. I highly recommend this dealership to anyone who is interested in a VW. Ask for Blaine Hassler! A true satisfied customer, Beth Hufford. More

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We are travelling and hit 10,000 miles when we were 5,000 miles from home. We dropped in to service our Passat TDI and they took us is immediately. We were back on the road within 2 hours. Excellent servi miles from home. We dropped in to service our Passat TDI and they took us is immediately. We were back on the road within 2 hours. Excellent service and friendly staff. Very much recommended. More

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The overall buying experience from sales to service was exceptional so far. Its nice to see that the dealership is committed to overall customer satisfaction and it shows. I would highly recommend Volks exceptional so far. Its nice to see that the dealership is committed to overall customer satisfaction and it shows. I would highly recommend Volkswagen of Reading and Blaine to any one. 0 APR, can't beat it. More

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Blaine was great...took the time to really show me everything about the car...my wife loves a new golf tdi and the gas mileage is great...thanks everything about the car...my wife loves a new golf tdi and the gas mileage is great...thanks More

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I would recommend anyone to come to these guys to purchase a new/used car any day. Customer service is top notch and they help you out in whatever ways they can. Blaine Hassler was my sales guy and purchase a new/used car any day. Customer service is top notch and they help you out in whatever ways they can. Blaine Hassler was my sales guy and I cannot say enough positive things about the sales experience. Used car sales manager Chris Halvin was very friendly too as was everyone there. Willing to answer all your questions and no one there was pushy at all. Just a really positive and friendly sales experience with these guys at Volkswagen Reading. A+ and 5 stars all the way. More

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My experience at VW Reading was superb. Prior to VW Reading, I visited another dealer and was ignored for 15-25 minutes. The sales manager and sales person at that dealership blamed their terrible serv Reading, I visited another dealer and was ignored for 15-25 minutes. The sales manager and sales person at that dealership blamed their terrible service on being unprepared for a high turnout with a Black Friday Special. I felt disrespected and unvalued as a potential buyer. I left that dealership and I headed straight for VW Reading. My experience between the two dealers was like night and day. Blaine welcomed me and my family within four seconds of entering the building. There was no high sales pitch: he listened patiently to my needs as a buyer and talked me through my options. He directed me to exactly the type of vehicle I could afford and that fit my personal preferences. He was friendly, easy to talk to, and highly professional. Jason was also wonderful to work with. He explained my paperwork in detail, did not rush me on any aspect of my purchase, and was attentive. With Blaine and Jason's help, I was set up with a certified VW preowned car that offered much more value for my dollar than other dealers. This is my first time to purchase a Volkswagen, and my first interaction with the VW staff has been 100% positive. I highly recommend VW Reading. More

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