Blair Smith | Page 5

Gettel was very prompt and informative about my claim. They made the process very easy in a difficult time. They made the process very easy in a difficult time. More

by JPARRILL12 Verified Customer Verified Customer

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Telephone messages are NOT returned in the service or body shop, communication was good when we were on site only. Matthew was very good arranging service and communicating service needs but overcharged body shop, communication was good when we were on site only. Matthew was very good arranging service and communicating service needs but overcharged me $30.00 and made repeated promises to refund my credit card, but didn’t seem to know how to do it. I am still out the money after 3 phone messages and two in person visits to speak with him. Service was good and body shop was good. The people we worked with complained about how busy they were and our car key was accidentally placed in the box for cars that were totaled which caused us to wait unnecessarily while the mystery was solved. Please contact me about refunding my money. My messages have not been returned..We appreciated the body shop being willing to do the painting immediately and providing a rental car for 2 weeks. More

by Sparky Verified Customer Verified Customer

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We dealt with Blair in the Collision Department. My car was an accident and the motor mount was damaged. He proceeded to tell me that my motor was blown and was very rude demanding I have it picked My car was an accident and the motor mount was damaged. He proceeded to tell me that my motor was blown and was very rude demanding I have it picked up from their property ASAP! Never have I encountered such a rude customer service!!!! More

by Never again Verified Customer Verified Customer

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Very helpful when you don’t know what your doing. I’ve always had amazing service. Their work ethic is great. Everything is perfect when you pick up your car. always had amazing service. Their work ethic is great. Everything is perfect when you pick up your car. More

by MAGGIEROSE721 Verified Customer Verified Customer

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