Blake Owens

I brought my 2018 Z71 Silverado to John Megel Chevrolet for service due to a persistent check‑engine light and a battery that continued to die despite being brand new. When I arrived, the service technicia for service due to a persistent check‑engine light and a battery that continued to die despite being brand new. When I arrived, the service technician was noticeably dismissive while informing me that the department would not be able to look at my vehicle for two weeks. That estimate ultimately became nearly three weeks. Because the check‑engine light was on, I was unable to drive the truck during that entire period. When the vehicle was finally inspected, I was told the battery was defective and that the check‑engine light was caused by a vent solenoid failure. The battery was replaced under warranty, but I was charged approximately $550 for parts and labor related to the solenoid. Initially, everything seemed resolved, but about a month later the same issues returned. I contacted John Megel Chevrolet again and was told the wait time for service would be roughly the same as before. Rather than continue jump‑starting my truck, I took it to a local independent shop. Within an hour, they identified the real issue: a known Chevrolet advisory stating that a cracked headlight housing can allow water intrusion, causing a significant power drain and triggering the check‑engine light. After waiting a week for the part and replacing the headlight housing, the problem has not returned. Given that this advisory was issued by Chevrolet, I expected the dealership’s service department to be aware of it—or at least to investigate the issue more thoroughly. Instead, I was left with an expensive repair that did not address the underlying problem. I have reached out to both John Megel and the general manager to express my concerns, but I have not received any response. Based on this experience, I will not be returning to John Megel Chevrolet for future service. More

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This is the third car we've purchased from Megel Chevrolet and each time has been a pleasure. We thoroughly enjoyed our experience purchasing my Equinox last summer. Cam Gentry was fun, courteous Chevrolet and each time has been a pleasure. We thoroughly enjoyed our experience purchasing my Equinox last summer. Cam Gentry was fun, courteous and there was no high pressure. He took the time to call me later that day and told me that one of the employees had bought my trade-in after we left which made me feel very good, as I really loved that 2012 Malibu, also purchased from Megel Chevrolet. Would definitely tell anyone looking to buy a Chevy at Megel to ask for Cam. More

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I had a 2004 Silverado avalanche towed there. The security light came on and truck would not start. They took all the wiring off that wasn’t factory. Took out a security system that Chevrolet ins The security light came on and truck would not start. They took all the wiring off that wasn’t factory. Took out a security system that Chevrolet installed, disconnected my dvd player, the auto start and other accessories. In the end they replaced the ecm. The ecm a 500 dollar part was the problem. Charged me 3000 dollars. They said replaced wiring back to factory. You go to a dealership thinking they do better work than a guy in his back yard. Not in my case More

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Mechanics are negligent and damaged my engine, The service manager refuses to stand behind their work and make it right. I have been doing business there for 20 years, everything from routine maintena service manager refuses to stand behind their work and make it right. I have been doing business there for 20 years, everything from routine maintenance to major service and bought two trucks there and this is how they treat loyal customers. I am hiring a lawyer and talking them to court More

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Blake in the service department does an outstanding job as always always take good care of me as always always take good care of me More

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Blake is very knowledgeable and friendly. He always listens and makes us feel like family when we are at the dealership. We make it a point to always see Blake when we are at John Megel Chev He always listens and makes us feel like family when we are at the dealership. We make it a point to always see Blake when we are at John Megel Chevrolet. More

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