Blake Worsham

Service team saved our road trip, we are a senior couple traveling to visit family across country with our dog, and needed emergency repair, the on-site team & service manager Lee worked us in and got us ba traveling to visit family across country with our dog, and needed emergency repair, the on-site team & service manager Lee worked us in and got us back on the road! Nice to see that empathy and compassion for customer circumstances is not lost over the bottom line. Thanks to Lee and his team, bless you. More

by RWARNELL57 Verified Customer Verified Customer

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***Update*** This morning on October 30th, I had a conference call with some of the management team, and they’re going to make this right, over and above right. They are working hard for me and are ov conference call with some of the management team, and they’re going to make this right, over and above right. They are working hard for me and are over accommodating which is rare in the automotive industry. My situation appears to be an anomaly, and I couldn’t be more relieved that they’re standing behind their product and will take great care of me. By all means, PURCHASE A VEHICLE from them as they have just proven that they will take care of their customers AFTER the sale to maintain a positive relationship. ————— I purchased a preowned 2020 Mercedes GLE350 from the dealership. The purchase process was good, however, the car not so much. I was assured that this vehicle received a thorough inspection prior to sale, but it’s obvious that this “inspection” was not as thorough as we had thought. The rear shocks are bad, the motor mounts and transmission mounts were bad. Additionally, I bought the extended warranty, which was the closest thing to “bumper-to-bumper” you can get. After many rounds with the extended warranty company, the warranty company would only cover the motor mounts, and not the transition mount. Also, the warranty company will only cover one rear shock. The warranty company will only pay approximately five hours of labor, the actual labor for these repairs is approximately 18 hours. This leaves me out of pocket approximately $4,000 in repairs. This vehicle should’ve been sent to auction versus being placed for sale on their lot. I understand the risk of buying it “as is” vehicle, I also understand that I bought a European vehicle in which repairs are expensive. This is why I purchased the best extended warranty policy they offered. I believe these issues should’ve been caught once a vehicle came in on trade and PRIOR to being listed for sale. I cannot in good conscience recommend this dealership if you want to purchase a preowned vehicle. I would recommend you do your research on your own warranty company if you take the risk of buying a preowned vehicle from this dealership. More

by rremigio Verified Customer Verified Customer

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BRANDON AND THE GUYS ARE DOING AN AMAZING JOB TAKING CARE OF THE CUSTOMERS CONCERNS OF THE CUSTOMERS CONCERNS More

by 4250 Verified Customer Verified Customer

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Four Stars Nissan of Denton is the best automotive dealer in the area. The people are kind, attentive and knowledgeable. in the area. The people are kind, attentive and knowledgeable. More

by sherri Verified Customer Verified Customer

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Excellent service with no delays! Very knowledgeable and informative staff that take pride in their products. Very knowledgeable and informative staff that take pride in their products. More

by rcjones312 Verified Customer Verified Customer

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Exceptional Service Experience! I had an outstanding experience at the service department at Four Stars Nissan! From the moment I pulled in, Cash greeted me with a warm, professi I had an outstanding experience at the service department at Four Stars Nissan! From the moment I pulled in, Cash greeted me with a warm, professional welcome, which immediately set the tone for the visit. James, my service advisor, was incredibly helpful—clear, thorough, and honest throughout the entire process. He kept me updated on my vehicle’s status and made sure all my questions were answered without rushing me. Wyatt, the technician, did an excellent job on my vehicle. The work was done efficiently and with care. I could tell my car was in good hands. This team truly went above and beyond to make the experience smooth and stress-free. I really appreciate the level of service, and I’ll definitely be back for any future maintenance needs. Thanks again, James, Wyatt, and Cash—you all represent Four Stars Nissan with excellence! — D. Davis More

by D.Davis Verified Customer Verified Customer

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Service team was friendly and efficient. Recommend for your service needs. I was in and out in under 1 hour Recommend for your service needs. I was in and out in under 1 hour More

by KSTEEK Verified Customer Verified Customer

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very polite sales and service. was losing air in one tire, others said it probably needed tire rotation. too it in and they found a screw. thank you. highly reccommend. was losing air in one tire, others said it probably needed tire rotation. too it in and they found a screw. thank you. highly reccommend. More

by lakelover2020 Verified Customer Verified Customer

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Awesome service and fast response to solve problems thx for everything have a wonderful day for everything have a wonderful day More

by shelbywilliam170 Verified Customer Verified Customer

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James is great,service was on time,free coffee and snacks to boot definitely come back to boot definitely come back More

by RYAN.MARSHALL.SMITH Verified Customer Verified Customer

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