Blake gonsalves | Page 8

My advisor is Brenton. I was told it would be about 2 hours. I waited there for over 6 hours when I was told that “this was a problem that couldn’t be solved quickly and I’ I was told it would be about 2 hours. I waited there for over 6 hours when I was told that “this was a problem that couldn’t be solved quickly and I’d have to be patient”. I was given a rental which was dirty and definitely not cleaned from the last time it was used. Then the problem wasn’t solved on Saturday and obviously we had the holiday. So I called today to check on it and talked to Brenton again. He was very short with me and rude. He said “they were still waiting on Toyota and there was nothing they could do. This was once again a problem that couldn’t be solved quickly and I needed to be patient.” He also stated that “I was more than welcome to come get my truck but it wouldn’t be fixed.” I complained and got a call from the service manager Todd who defended Brenton and told me how awesome of a service advisor he was. Basically dismissing everything I had told him. Overall, very poor communication and poor service. I hope this was just a one off bad experience, but for my first experience with Toyota service, it was very bad. More

by Reaper Verified Customer Verified Customer

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I was satisfied with the pricing of the red Toyota Tacoma and okay with the other agreements. and okay with the other agreements. More

by James H. Powell Verified Customer Verified Customer

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Blake has been fantastic. He is very personable, very knowledgeable & helpful. He made the whole experience as seamless as possible. He is very personable, very knowledgeable & helpful. He made the whole experience as seamless as possible. More

by CELLUZZI Verified Customer Verified Customer

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Blake was very easy to deal with, I got a good car at a fair price. Will buy from Blake and Cobb County Toyota again. fair price. Will buy from Blake and Cobb County Toyota again. More

by BIGGIL50 Verified Customer Verified Customer

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Blake G was nothing short of fantastic! ! It is not my first purchase with him and it will not be the last! ! It is not my first purchase with him and it will not be the last! More

by Jenngoddard Verified Customer Verified Customer

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Jackie did a awesome job. Did not pressure me into anything extra. Thank you for my car Did not pressure me into anything extra. Thank you for my car More

by CAROLYNEUBANKS Verified Customer Verified Customer

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The customer service was very good and the sales guy was professional and courteous. The dealership was clean. professional and courteous. The dealership was clean. More

by dbkmkbaker Verified Customer Verified Customer

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Always dependable and helpful. They do what they promise and communicate what is going on. They do what they promise and communicate what is going on. More

by ndixiez2 Verified Customer Verified Customer

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Blake was very attentive to my needs and the team was flexible fir mecas i had tine constrints. Great service. flexible fir mecas i had tine constrints. Great service. More

by JANDERSON66 Verified Customer Verified Customer

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Blake and Claud were a great team. Blake found me exactly what i wanted and Claud gave me a long tutorial on its features. Thanks guys for competitive pricing and all the help. Blake found me exactly what i wanted and Claud gave me a long tutorial on its features. Thanks guys for competitive pricing and all the help. More

by dorothea.hassell Verified Customer Verified Customer

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