Bob Anderson | Page 2

Patience, attention, understanding We decided to trade in our vehicle and because of our past experience with LaFontaine it was a no-brainer where to go. It didn't take long in the sho We decided to trade in our vehicle and because of our past experience with LaFontaine it was a no-brainer where to go. It didn't take long in the showroom before Mr. Bob Anderson approached us. We were unsure of what vehicle we would be interested in. Bob listened attentively to our issue and answered our questions. He was easy to work with and very accommodating as we test drove 3 cars. We knew only that we needed the car to be comfortable for my wife to ride in as she has back issues. We found what we were looking for and it was more than we ever expected. In effort to make the purchase convenient for us, Bob suggested we go home and have dinner and return later to close the deal and pick up our new car. Very considerate! The closing went smoothly and we were happy to drive our new Buick home that same night. Thanx Bob More

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Loving my new truck. Back in March we walked into this dealership, expecting to get beaten up on trade in values. We were totally wrong. We met our salesman Bob Anderson, Back in March we walked into this dealership, expecting to get beaten up on trade in values. We were totally wrong. We met our salesman Bob Anderson, and explained what was going on and what we were looking for. Thankfully Bob is a very patient man, he did not try to push us into vehicle. He allowed us to come to the decision of exactly what we wanted. Nicely equipped GMC Terrain for the wife. Long story short, no pressure, great prices, both trade in and out the door. That experience was so good, we came back in April for a new truck for me. Again, Bob was an incredible help, gathering all the towing specs, and making sure we got the right vehicle to tow our fifth wheel. Bob, I can't thank you enough. I absolutely love my 2015 GMC 3500 HD Denali the luxury of this vehicle is incredible. Again, another easy deal, no pressure. Both you and Kirk were very easy to work with. I will highly recommend both the dealership and specifically Bob to anyone looking for a new vehicle. More

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Top Notch Customer Service This was my first time purchasing a car with LaFontaine and I must say you exceeded my expectations! My Sales person is Bob Anderson, he was so great This was my first time purchasing a car with LaFontaine and I must say you exceeded my expectations! My Sales person is Bob Anderson, he was so great to work with and extremely professional. He made my entire experience buying a car so easy, he is the best, I highly recommend him! Thank you Bob More

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The sales & service experience at LaFontaine has been a pleasant experience for us over the many years we have been dealing with this particular dealership. We drive a few extra miles to come to this de a pleasant experience for us over the many years we have been dealing with this particular dealership. We drive a few extra miles to come to this dealership due to the personal attention and professionalism experienced by all of those involved with our various visits from arrival to departure, including those that actual work on our vehicles, billing, the cafe folks, the greeters, and those that fill in when we don't work with our "regular" service folks. The staff at the dealerships is very accomodating, attentive, and answers all questions we have whenever we visit the dealer for our two vehicles. Very professional with a touch of the personal one-on-one that we love. Our latest experience of a "yahoo" new Truck purchase, was exciting and the handling of first looking to closing the deal, without a glitch through Bob Anderson and those involved behind the scenes, like the Finance guys, the guys in the shop that took care of prep, installation of the bedliner, running boards, and getting the vehicle prepared for delivery made this a great, fun experiience (despite the weather conditions and the "tour" by Bob in the Thunder and Lighting storms, that Bob navigated us through as a part of "new vehicle" orientation. Kudo's to you, Bob. Bob Anderson was great with trying to meet our vehicle spec needs and "spinning" for turn around, finding a great 1500 4 wd Sierra that met our specs, was a sell upon first site. We love the vehicle and the ease with which LaFontaine made this happen for us, with no complications and timing as planned with quick turn time to delivery. We Love the vehicle and will definitely refer our sales person and this dealership to others. The experience was a good one! Thank You, Bob and Team for making this a easy transaction! In appreciation for all your time, effort and hard work, Don & Cindy Moore More

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Working with Bob Anderson was great! We weren't sure which model we wanted-- Bob went over each vehicle and had us test drive them to find the one that fit us best. In the end we picked a Terrain. sure which model we wanted-- Bob went over each vehicle and had us test drive them to find the one that fit us best. In the end we picked a Terrain. Bob was very thorough explaining the details of our new Terrain. He went through every item and made sure we understood everything. While there, he introduced us to several employees and showed us the Service area. Everyone was very nice! This was the best experience that we have had in leasing or buying a car! We definitely will recommend Bob & Lafontaine to our friends! More

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My experience purchasing a SRX from Bob was outstanding. He is a true professional and a great person to work with. i am looking forward to deal with Bob on my next purchase and I certainly will recommend He is a true professional and a great person to work with. i am looking forward to deal with Bob on my next purchase and I certainly will recommend LaFontaine and especially Bob Anderson to my friends and relatives. Rainer Egelhof More

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I was very happy with the service that Kim Harbaugh gave me, and I really love the Cadillac SRX that she was able to find for me. I appreciate all the work she put in to find the exact color(outside and in me, and I really love the Cadillac SRX that she was able to find for me. I appreciate all the work she put in to find the exact color(outside and in). My experience with all the associates at LaFontaine was will always be remembered and I will always give a great recomondation to all and especially Kim. Also thanks to Bob Anderson for explaining to me about my new SRX. Cheryl Lyons More

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We were welcomed as soon as we walked in the door - Bob Anderson was very helpful, we had asked to speak to another salesperson, but he was not available at the time, Bob tried several times to contact him Anderson was very helpful, we had asked to speak to another salesperson, but he was not available at the time, Bob tried several times to contact him. After we purchased a vehicle and returned to the dealership, Bob found Carlos Mojicia for us and he came and spent time with us. I have also dealt with Carol Peters and found her to be most helpful. Everyone was very pleasant, we were very satified with the car. We have dealt with LaFountaine before and will continue to do so. More

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Bob was our salesman and we couldn't be more pleased. Super nice and honest gentleman. He took good care of my husband (who was buying the car) and took in my lease (Saturn) and made both transactions s Super nice and honest gentleman. He took good care of my husband (who was buying the car) and took in my lease (Saturn) and made both transactions seamless. My husband is comfortable with the price he ended up with and I am satisfied with the relturn of my lease. What a pleasant experience (So unlike our last trip to a dealership when I got my lease car....Needless to say that dealership isn't in business anymore!) Paul took take of the finace part. He took the time to explain all figures on the contract and did it in a very friendly manner. He's got such a chipper (no pun intended) personality.... We will be back. That is the greatest compliment we can give any business. God Bless More

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This is the second car I have purchsed at LaFontaine in the past six months, a new Buick Lacrosse and now a pre-owned Cadillac. Bob Anderson was my salesman for both. I have been completely satisfied with the past six months, a new Buick Lacrosse and now a pre-owned Cadillac. Bob Anderson was my salesman for both. I have been completely satisfied with the entire experience. LaFontaine is not just a car dealership; it is a group of friendly, professional people who are sincerely interested in me and my wants and go out of their way to see that I get it. I drive over 30 miles to go to LaFontaine rather than a closer dealer because of the overall experinece and exceptional purchases I can maike with their help. Bob Anderson did everything I asked and more. I am sure all of the other sales people are just as professional as they are friendly but, in my opinion, Bob leads the pack. Teresa handles the bookwork in a very efficient, professional and friendly way. LaFontaine is one of these "We'll leave the light on for ya" places. Makes you just want to stop in and say hello. Thanks Bob and LaFontaine. More

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